I have posted previously and it appears that they respond to entries posted here but then do NOT follow up with action. My order, B2182768, was placed 6th January, then cancelled due to delay and I am waiting .
. . .. and waiting .
. . and waiting for refund. Here's what I just sent them - they say reply within 24 hours - we'll see - live chat still not available - it was when I placed order - here's what I just wrote:
"When can I expect to see the refund you say you have paid - according to the order page?
Chinese New Year now over - some action please. 81€18 back into my bank account as soon as possible."
So, perhaps most importantly, they took the money but did not despatch the goods.
Product or Service Mentioned: Fashionmia Shipping Service.
Reason of review: Problems with payment.
Monetary Loss: $81.
Preferred solution: Full refund.
Fashionmia Pros: Website but very misleading.
Fashionmia Cons: Product or customer service.