Fashionmia - Wrong size description

480 of 1208 Fashionmia reviews

I spent $85 and at least $72 was totally wasted due to wrong size description.When I measured, 4 of 5 items I ordered are at least 1 inch smaller than described in their website.

Their M size is just like XS in American size. In the pictures, I compared each of the item's size. It's been few months already that I asked for refund or exchange, but they never agree.

They offered $35 credit (Of course, I'd never buy any of their product again!), $20 refund (Seriously?!) or SHIP TO CHINA for exchange with MY OWN EXPENSES!Never trust this poor business, it's total waste of your time and money.

This review is a subjective opinion of a user.
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Customer service
Exchange, Refund and Cancellation Policy
Location
Staff
Value for money

  • What I liked
      No items
  • What I disliked
    • Service
    • No refund given

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
$72
Product or service
Shirts And Jackets
Review category
Footwear and Clothing
review #851462 by
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480 of 1208 Fashionmia reviews
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Fashionmia Response May 22 

Dear kkjiiu0226,
Thanks for your order from Fashionmia.
Sincerely sorry for the inconvenience about the size problem you mentioned here.
May I have your order number if you do not mind. Rest assure that we will check it for you and deal with it immediately.
Looking forward to hear from you soon.
Customer Service from Fashionmia E-mail: linda@fashionmia.com

0 1 Reply
Anonymous

May 23 #1163373

Hello,
I got your message from SiteJabber as well, and, in reply, I already sent you an email regarding order # B1227080 TWO WEEKS AGO. I still didn't hear anything back. Go check your email inbox and let me know.

0 0 Reply

Fashionmia Response May 24 

Dear kkjiiu0226,
Thank you for your reply.
We checked your order B1227080, and we have sent the email regarding your order to gyek****@gmail.com . Would you please check it?
If there is any problem, please feel free to contact with us. 
Thank you.
Customer Service from Fashionmia E-mail: linda@fashionmia.com

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