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I ordered a dress off their website but then changed my mind about the purchase about 30 minutes later.I used their online for to "cancel" the item which they said can be done within 24 hours to receive a full refund.

They confirmed that cancelation and told me my money would be in an e-wallet, which they never provided more information about. I requested to have the money returned to my credit card and they never responded to numerous emails.

I ended up having to file a dispute with my credit card company for fraudulent charges against the company.They still have not returned the charges to my credit card.

Review about: Sequin Dress.

I didn't like: Scam, Continually lie and make promises they do not fulfill, I never received a refund, Getting the runaround from cust service.

Review #1048617 is a subjective opinion of a user.

1.0
Price Affordability
Location
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Value for money
Staff
Diversity of Products or Services
Advertised vs Delivered
Warranty
Product or Service Quality
Delivery Service
Customer service
PRODUCT OR SERVICE Fashionmia Website
Reason of Review / Monetary Loss Poor customer service / $105
Preferred solution Full refund

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FashionmiaCares
Ottawa, Ontario, Canada #1329959
Fashionmia Response

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to winlia@orderplus.com

so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

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