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Resolved With Official Company Response

Resolved: Fashionmia Clothing Review from Albany, New York

1.8
Details
Their clothing is cheap quality, doesmy follow their sizing chart and is not like the cloths they show in the photos. I bought a bodycon dress that wad a 1 piece designed to look like a 2 piece. It was supposed to look like a dress with a jacket. The front looked ok but the back was horrible and completely illogical. The jacket was shorter in the back and sown right to thr dres part. It wad do obvious. They just didn't evem bothet to give it a loose flal like in the front so thay it actually looked like a jacket on top of the dress. Them they gave me a hard time about tefunding my money. They tried to say all i could gey was store credit. Luckily i paid thru paypal and and after filings a complaint with paypal the refunded my money. If you really must buy something from them may your payment with PayPal
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1 comment
Review
#886012 Review #886012 is a subjective opinion of poster.
Reason of review
Bad quality
Resolved With Official Company Response

Resolved: Fashionmia Customer Care Review from Lyon, Rhone-Alpes

Biggest mistake and worst company to order from. Absolutely furious! Bad quality and fake pictures online. The employees are made to lie to costumers. False promises. I've been waiting several months to be reimbursed STILL nothing. Don't ever order from here. Extremely pissed off! Waste of time and so much money!! *** company !
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1 comment
Review
#882192 Review #882192 is a subjective opinion of poster.
Reason of review
Poor customer service
Resolved With Official Company Response
1.8
Details
I ordered two dresses and a light jacket from FashionMia. I received the order timely but when I tried on the items, they were all far too small. They were not made well and the fabric on one dress was not as it was described. The website clearly states merchandise...
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1 comment
FashionmiaCares
Fashionmia Response #1185237

Hello Christine,Thank you for your order from fashionmia.I checked your order, and my colleague promised to offer you a full refund yesterday. Right?So please don't worry, ref...

Review
#881729 Review #881729 is a subjective opinion of poster.
Cons
  • Make it hard to return merchandise
  • Service
  • Sizing is totally inaccurate
Reason of review
Poor service; bad quality; not as described
Loss
$65
Preferred solution
Full refund
Resolved With Official Company Response

Resolved: Fashionmia in Malden, Massachusetts - Incredibly Unreliable

1.8
Details
I placed an order months ago - it had to have been 4 by now - and when two shirts never came in they sent me a voucher to make up for it. When I placed an order with that voucher and checked my tracking, the website stated that the order had been cancelled. In addition, I have been waiting for a refund to go through since early May and it is early July now. I have tried calling the FAULTY number on the website and emailing them. The woman with whom I spoke told me over and over again that the Financial Department was working on it. Again, however, this has been the case since May despite their policy that transactions will be refunded within 10-20 business days. Between the failed refund and the bad voucher fashionmia.com has taken more than $130 from me without exchange of goods. I am disgusted with the quality of customer satisfaction with this company and urge others to avoid the scam. What happened to me is completely unacceptable, but it could have been worse. Overall, regardless of whether the quality of clothes itself is good or bad, this company is unreliable and not worth it.
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4 comments
Review
#878190 Review #878190 is a subjective opinion of poster.
Pros
  • Clothes look
  • Low prices
Cons
  • Not able to speak with someone on the phone at fashionmia
  • Delivery and refund
Reason of review
Poor customer service
Loss
$130
Preferred solution
Full refund
Tags
  • Unacceptable business practices
  • Impossible Refund Policy
  • Fashionmia Scam
Resolved With Official Company Response

Resolved: Fashionmia - Refund debacle after a delivery debacle

1.0
Details
ordered early May for an event i was going to on the 21st of May Goods didn't arrive and i was told after numerous emails that the parcel was lost then emailing for an offered refund that was going to take up to 21 days, which is also pathetic for an online business.. Then 20 days later the UNWANTED goods arrive!! Now what i have to pay to return them AND wait another 21 days for a refund? there is no direct phone number so i have been dealing with a "dispute Manage" who does not write clear English. I feel totally scammed and I want my refund, not these goods. this had turned me off buying ANY clothing on line!!
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1 comment
Review
#874907 Review #874907 is a subjective opinion of poster.
Cons
  • Refund
  • Delivery and refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$250
Preferred solution
Full refund
Tags
  • Fashionmia Poor-quality
  • Miafashion
Resolved
1.0
Details
Fashionmia - Items never received - Money not refunded
I ordered 6 items from FashionMia on January 11, 2016. After several weeks I received only 2 items. Fashionmia sent me an email stating that the other 4 items were out of stock. I was given a choice of a coupon or a refund. I chose a refund as it seems that...
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6 comments
renlyd04
#1165483

I requested a refund on March 23, 2016, for an order I placed on Feb 12, 2016. The order was placed using my debit card. They are telling me they can only refund my money to P...

Review
#838800 Review #838800 is a subjective opinion of poster.
Pros
  • Clothes look
Cons
  • I have not gotten my refund
  • Items have not been delivered
Reason of review
Order processing issue
Loss
$73
Preferred solution
Full refund
Resolved

Resolved: Fashionmia - 2 Dresses Review from Topeka, Kansas

1.0
Details
I ordered 2 dresses. Money came out of my account 2 weeks ago. Have not seen or heard anything else. First time i had ordered from them.
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4 comments
Review
#836889 Review #836889 is a subjective opinion of poster.
Reason of review
Problems with payment
Resolved

Resolved: Fashionmia in Sun City, Arizona - Please Don't Buy From Them!

2.2
Details
I wanted this coat so much and finally bought it. It took a long time to be delivered. Weeks, because it came from China. I can't say how terribly disappointed I was when it arrived. It is at least 3 sizes too small. The material is that of an umbrella; not the soft imitation suede-like material that I thought it was. Inside the coat, the fake fur they show on the photo looked so warm and cozy but it did not feel that way. It felt more like the hair of a bristled dog. For a "Return" I have to fill out the "Contact Form" and I've had an aggravating time finding it on their site. I called their customer service number and an automated system came on to leave your name and number (?). Three times I tried with different cell phones and when it was time to leave my number, their system went down and my phone said "Call Ended." It was during business hours. This has been such a disappointment for me and a hassle that I can't bring myself to trusting anything else Fashion Mia has at their store. I won't be buying from them again. I finally found their email address and the guidelines for product returns. I have to send the coat back my self in the original package and pay for it! All the way to China! I noticed that quite a few of the reviews said, "Cute" and "Good Quality." This coat that looks so beautiful at their online store is anything but 'cute' and it is certainly is not the quality material I expected. Online the price is $46.95 but I was charged 10 extra dollars. I have the feeling I'm out of $56.07. If the 10 bucks was for shipping I'm sure it will cost me more than that to send it back, but I will try. If not I'll give it to a tiny person or child for Christmas. There is absolutely else I can do with it!
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2 comments
Review
#829919 Review #829919 is a subjective opinion of poster.
Cons
  • No refund given
  • Poor refund policy
  • Customer services
Reason of review
Too Small
Loss
$56
Preferred solution
Full refund
Tags
  • Cheap Made Clothes
  • Miafashion Scam