Fashionmia
Reviews and Complaints
160K
CLAIMED LOSSES
2.8K
TOTAL REVIEWS
250K
PAGE VIEWS
28
ISSUES RESOLVED
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerSave your money do not order from this company use a reputable one instead
Ordered 4 items, within a few days I emailed them to cancel it as my children had bought me a new coat and cardigan. Didn't receive any reply or acknowledgment to this email. The order came except one of the items all items too small for me this order placed is no good for me as I can’t wear any of it. I now have emailed them 3 times to ask to return the items but surprise surprise just a computer generated dispatch note was in the bag. They have not acknowledged any of my emails to customer service and today received an email saying goods have been dispatched how fraustrating they haven’t answered any of my email queries saying I want a refund. They have taken my money and I have been left with goods I can’t wear. They are not a good company do not order from them!
ID
Service
Fashionmia Shipping Service
Pros
- Variety of products
- Some items look nice
Cons
- Watting for response
- This company at all - very unprofessional
- No one responded to my emails or voicemails
Reason of review
Return, Exchange or Cancellation Policy
Loss
$82
Preferred solution
Full refund
Never order anything from there
Been trying to find out what happened to my order on November 2nd I ordered a tote I still have not heard anyting the cost was 3305 and they charged me 4290 I have filed a claim for my bank
ID
Location
Philadelphia, Pennsylvania
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
It has been more than two weeks trying to call and get in touch by email. There is no answer fron fashionmia
Got items not shipped and after one year i have been given a voucher to use. So I did order a replacement items and still.waiting to get the voucher to be used to pay for the order which is still on hlod. Very bad service.
ID
Location
Massy, Ile-De-France
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer
I need to know where is my order
I placed an order around the 13th or 14th of October they took it out of my checking account $42 I ordered a coat the coat was only 33 something I have not received the coat and don't understand why I forget $ $42 was taken out can you please give me some answers I don't have a order number I have no proof of purchase except for the bank statement
ID
Service
Fashionmia Shipping Service
Pros
- How fast you delivered
- Customer serivice
Cons
- Very bad customer service
Reason of review
Problems with payment
Loss
$4279
Preferred solution
Full refund
Please dont buy from fashion mia
I have ordered with more expectaion, but they have cheated me. They have not send my order.I have sent many mails & called so many times but the resposnse is nil. PLease dont buy from them. Thanks Mizza
ID
Location
Stavanger, Rogaland Fylke
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Incomplete items and poor qualities
I placed an order of 6 items. after waiting for so long 4 poor qualities, kid sizes arrived. what about the two items?. Why sent goods of these poor qualities despite the amount paid? quick reply
1 comment
ID
Location
Luton, England
Service
Fashionmia Shipping Service
New Reviewer
I have not received my order
I ordered 2 dresses but I only received one black but I didn’t receive black dress. I called longtime ago but i still didn’t resolve the problems
ID
Service
Fashionmia Shipping Service
Reason of review
Poor customer service
New Reviewer
Re: order B256****
I didn’t get to talk to someone. I left a message on the voicemail
ID
Service
Fashionmia Customer Care
Pros
- Very nice collection
Cons
- Getting the runaround from cust service
Reason of review
Order processing issue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI have been cheated by Fashionmia.
I ordered six items. I received only five. I returned these 5 items due to the poor quality of fabric, the fitting and the fact that they did not match the pictures on the website. I returned the items to the address on the parcel. Fashionmia did not give me the refund but only a fraction of the amount. Their excuse was that they did not receive the return parcel. I sent them the tracking slip of the post office yet they did not refund the full amount. They have indeed robbed me. I feel betrayed and cheated. Not only that, but I still have not received item D593E6246F1D nor been refunded
ID
Product
Fashionmia Clothing
Pros
- Pictures on the site
Cons
- I did not like that they stole my money
Reason of review
Damaged or defective
Loss
$180
Preferred solution
Full refund
Beyond pissed
I found out about fashion Mia from a old job after looking at it I thought wow . My wife has been wanting a few new dresses so I'll surprise her so I order almost 300dollars worth only to find out that the surprise was on me ..... After opening the plastic bag that they were sent in I was looking around to see where the hidden camera was ...... I'm still in disbelief
ID
Location
Olive Branch, Mississippi
Product
Fashionmia Dress
New Reviewer
Very poor customer service no one calls you back.
wrong size doesn't fit. left message with the toll free number no returned calls.
ID
Service
Fashionmia Customer Care
Reason of review
Poor customer service
Preferred solution
Full refund
New Reviewer
Bad quality, Bad return policy, Bad customer Service.
I did buy 5 outfits. The order took more then 2 months to arrive.The sizes were completely off and all over the place. To get a refund I would have to send the clothes back to China. They did promise me a refund which I never got. I could not wear anything I bought. Waist of money. I should have done a charge back.
ID
Product
Fashionmia Dress
Pros
- Apparently good price
Cons
- Bad quality clothing & bad customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
New Reviewer
I did. It receive order number or confirmation but my credit card was debited for the order
Sorry it was not resolved no one answered the phone
ID
Location
London, Ontario
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Preferred solution
Would like to speak to someone
New Reviewer
Fraud / items are not as advertised & missing from order
I just received part of an order I placed - it is not the material advertised and another item is missing - I can’t find where to return the item & the email attached to the paypal payment is rejected - it’s a total scam
ID
Service
Orderplus Shipping Service
Pros
- Non
Cons
- Lot a cons
- Account changed fraudulent
- Poor quality and unethical business practices
Reason of review
Not as described as advertised & items missing from order
Loss
$150
New Reviewer
ANGRY
I WAS SENT THE WRONG ORDER AND WRONG SIZES IN WHAT I DID ORDER. NO ONE WILL CALL ME BACK 585 872 ****
ID
Service
Fashionmia Shipping Service
Cons
- All
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund
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Yes I have a plan guys. You need to have someone who responsible to help SA and other countries you must do like that.
Because I like this shop very much am so disappointed to those they complain about the orders.
As guys you didn't care about that. What kind of business you ar