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It has been more than two weeks trying to call and get in touch by email. There is no answer fron fashionmia

Got items not shipped and after one year i have been given a voucher to use. So I did order a replacement items and still.waiting to get the voucher to be used to pay for the order which is still on hlod. Very bad service.
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ID
#1708083 Review #1708083 is a subjective opinion of poster.
Location
Massy, Ile-De-France
Service
Fashionmia Shipping Service
Reason of review
Order processing issue

I need to know where is my order

I placed an order around the 13th or 14th of October they took it out of my checking account $42 I ordered a coat the coat was only 33 something I have not received the coat and don't understand why I forget $ $42 was taken out can you please give me some answers I don't have a order number I have no proof of purchase except for the bank statement
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ID
#1705044 Review #1705044 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Pros
  • Customer serivice
  • How fast you delivered
Cons
  • Very bad customer service
Reason of review
Problems with payment
Loss
$4279
Preferred solution
Full refund

Please dont buy from fashion mia

I have ordered with more expectaion, but they have cheated me. They have not send my order.I have sent many mails & called so many times but the resposnse is nil. PLease dont buy from them. Thanks Mizza
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ID
#1701949 Review #1701949 is a subjective opinion of poster.
Location
Stavanger, Rogaland Fylke
Service
Fashionmia Shipping Service
Reason of review
Order processing issue

Incomplete items and poor qualities

I placed an order of 6 items. after waiting for so long 4 poor qualities, kid sizes arrived. what about the two items?. Why sent goods of these poor qualities despite the amount paid? quick reply
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1 comment
#1871475

Yes I have a plan guys. You need to have someone who responsible to help SA and other countries you must do like that.

Because I like this shop very much am so disappointed to those they complain about the orders.

As guys you didn't care about that. What kind of business you ar

ID
#1697194 Review #1697194 is a subjective opinion of poster.
Location
Luton, England
Service
Fashionmia Shipping Service

I have not received my order

Fashionmia - I have not received my order
I ordered 2 dresses but I only received one black but I didn’t receive black dress. I called longtime ago but i still didn’t resolve the problems
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ID
#1681824 Review #1681824 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Poor customer service

Re: order B256****

I didn’t get to talk to someone. I left a message on the voicemail
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ID
#1678839 Review #1678839 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Very nice collection
Cons
  • Getting the runaround from cust service
Reason of review
Order processing issue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have been cheated by Fashionmia.

I ordered six items. I received only five. I returned these 5 items due to the poor quality of fabric, the fitting and the fact that they did not match the pictures on the website. I returned the items to the address on the parcel. Fashionmia did not give me the refund but only a fraction of the amount. Their excuse was that they did not receive the return parcel. I sent them the tracking slip of the post office yet they did not refund the full amount. They have indeed robbed me. I feel betrayed and cheated. Not only that, but I still have not received item D593E6246F1D nor been refunded
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ID
#1678657 Review #1678657 is a subjective opinion of poster.
Product
Fashionmia Clothing
Pros
  • Pictures on the site
Cons
  • I did not like that they stole my money
Reason of review
Damaged or defective
Loss
$180
Preferred solution
Full refund

Beyond pissed

I found out about fashion Mia from a old job after looking at it I thought wow . My wife has been wanting a few new dresses so I'll surprise her so I order almost 300dollars worth only to find out that the surprise was on me ..... After opening the plastic bag that they were sent in I was looking around to see where the hidden camera was ...... I'm still in disbelief
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ID
#1673339 Review #1673339 is a subjective opinion of poster.
Location
Olive Branch, Mississippi
Product
Fashionmia Dress

Very poor customer service no one calls you back.

wrong size doesn't fit. left message with the toll free number no returned calls.
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ID
#1671665 Review #1671665 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Poor customer service
Preferred solution
Full refund

Bad quality, Bad return policy, Bad customer Service.

I did buy 5 outfits. The order took more then 2 months to arrive.The sizes were completely off and all over the place. To get a refund I would have to send the clothes back to China. They did promise me a refund which I never got. I could not wear anything I bought. Waist of money. I should have done a charge back.
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ID
#1666936 Review #1666936 is a subjective opinion of poster.
Product
Fashionmia Dress
Pros
  • Apparently good price
Cons
  • Bad quality clothing & bad customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund

I did. It receive order number or confirmation but my credit card was debited for the order

Sorry it was not resolved no one answered the phone
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ID
#1664367 Review #1664367 is a subjective opinion of poster.
Location
London, Ontario
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Preferred solution
Would like to speak to someone

Fraud / items are not as advertised & missing from order

I just received part of an order I placed - it is not the material advertised and another item is missing - I can’t find where to return the item & the email attached to the paypal payment is rejected - it’s a total scam
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ID
#1661120 Review #1661120 is a subjective opinion of poster.
Service
Orderplus Shipping Service
Pros
  • Non
Cons
  • Poor quality and unethical business practices
  • Poor service
  • Account changed fraudulent
Reason of review
Not as described as advertised & items missing from order
Loss
$150

ANGRY

I WAS SENT THE WRONG ORDER AND WRONG SIZES IN WHAT I DID ORDER. NO ONE WILL CALL ME BACK 585 872 ****
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ID
#1658468 Review #1658468 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Cons
  • All
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund

Unrecieved items

With my items...what has happend..still no refund or items
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ID
#1653138 Review #1653138 is a subjective opinion of poster.
Location
Cliffside Park, New Jersey
Service
Fashionmia Shipping Service
Reason of review
Order processing issue

Deceving service

I order many dresses from Fashionmia the pictures that they put on line are not what they send you. First off all they dont send the order on time , second of all poor quality, third of all size that requested even by using they size charts they dont fit. When returned items they dont refund your money,over all this commpany its robbing US citizens we need help to stop this. Specially when they switch they name trying still robbing people by a different name.
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ID
#1648602 Review #1648602 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Bad quality
Loss
$500
Preferred solution
Full refund