Fashionmia Reviews

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order service money customer service customer items dress refund quality size
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New Reviewer

Save your money do not order from this company use a reputable one instead

Fashionmia - Save your money do not order from this company use a reputable one instead
Ordered 4 items, within a few days I emailed them to cancel it as my children had bought me a new coat and cardigan. Didn't receive any reply or acknowledgment to this email. The order came except one of the items all items too small for me this order placed is no good for me as I can’t wear any of it. I now have emailed them 3 times to ask to return the items but surprise surprise just a computer generated dispatch note was in the bag. They have not acknowledged any of my emails to customer service and today received an email saying goods have been dispatched how fraustrating they haven’t answered any of my email queries saying I want a refund. They have taken my money and I have been left with goods I can’t wear. They are not a good company do not order from them!
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ID
#1733228 Review #1733228 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Pros
  • Some items look nice
  • Variety of products
Cons
  • Long wait
  • No one responded to my emails or voicemails
  • This company at all - very unprofessional
Reason of review
Return, Exchange or Cancellation Policy
Loss
$82
Preferred solution
Full refund

Never order anything from there

Been trying to find out what happened to my order on November 2nd I ordered a tote I still have not heard anyting the cost was 3305 and they charged me 4290 I have filed a claim for my bank
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ID
#1711056 Review #1711056 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Service
Fashionmia Shipping Service
Reason of review
Order processing issue

It has been more than two weeks trying to call and get in touch by email. There is no answer fron fashionmia

Got items not shipped and after one year i have been given a voucher to use. So I did order a replacement items and still.waiting to get the voucher to be used to pay for the order which is still on hlod. Very bad service.
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ID
#1708083 Review #1708083 is a subjective opinion of poster.
Location
Massy, Ile-De-France
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer

I need to know where is my order

I placed an order around the 13th or 14th of October they took it out of my checking account $42 I ordered a coat the coat was only 33 something I have not received the coat and don't understand why I forget $ $42 was taken out can you please give me some answers I don't have a order number I have no proof of purchase except for the bank statement
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ID
#1705044 Review #1705044 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Pros
  • Customer serivice
  • How fast you delivered
Cons
  • Very bad customer service
Reason of review
Problems with payment
Loss
$4279
Preferred solution
Full refund

Please dont buy from fashion mia

I have ordered with more expectaion, but they have cheated me. They have not send my order.I have sent many mails & called so many times but the resposnse is nil. PLease dont buy from them. Thanks Mizza
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ID
#1701949 Review #1701949 is a subjective opinion of poster.
Location
Stavanger, Rogaland Fylke
Service
Fashionmia Shipping Service
Reason of review
Order processing issue

Incomplete items and poor qualities

I placed an order of 6 items. after waiting for so long 4 poor qualities, kid sizes arrived. what about the two items?. Why sent goods of these poor qualities despite the amount paid? quick reply
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1 comment
#1871475

Yes I have a plan guys. You need to have someone who responsible to help SA and other countries you must do like that.

Because I like this shop very much am so disappointed to those they complain about the orders.

As guys you didn't care about that. What kind of business you ar

ID
#1697194 Review #1697194 is a subjective opinion of poster.
Location
Luton, England
Service
Fashionmia Shipping Service
New Reviewer

I have not received my order

Fashionmia - I have not received my order
I ordered 2 dresses but I only received one black but I didn’t receive black dress. I called longtime ago but i still didn’t resolve the problems
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ID
#1681824 Review #1681824 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Poor customer service
New Reviewer

Re: order B256****

I didn’t get to talk to someone. I left a message on the voicemail
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ID
#1678839 Review #1678839 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Very nice collection
Cons
  • Getting the runaround from cust service
Reason of review
Order processing issue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I have been cheated by Fashionmia.

I ordered six items. I received only five. I returned these 5 items due to the poor quality of fabric, the fitting and the fact that they did not match the pictures on the website. I returned the items to the address on the parcel. Fashionmia did not give me the refund but only a fraction of the amount. Their excuse was that they did not receive the return parcel. I sent them the tracking slip of the post office yet they did not refund the full amount. They have indeed robbed me. I feel betrayed and cheated. Not only that, but I still have not received item D593E6246F1D nor been refunded
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ID
#1678657 Review #1678657 is a subjective opinion of poster.
Product
Fashionmia Clothing
Pros
  • Pictures on the site
Cons
  • I did not like that they stole my money
Reason of review
Damaged or defective
Loss
$180
Preferred solution
Full refund

Beyond pissed

I found out about fashion Mia from a old job after looking at it I thought wow . My wife has been wanting a few new dresses so I'll surprise her so I order almost 300dollars worth only to find out that the surprise was on me ..... After opening the plastic bag that they were sent in I was looking around to see where the hidden camera was ...... I'm still in disbelief
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ID
#1673339 Review #1673339 is a subjective opinion of poster.
Location
Olive Branch, Mississippi
Product
Fashionmia Dress
New Reviewer

Very poor customer service no one calls you back.

wrong size doesn't fit. left message with the toll free number no returned calls.
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ID
#1671665 Review #1671665 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Poor customer service
Preferred solution
Full refund
New Reviewer

Bad quality, Bad return policy, Bad customer Service.

I did buy 5 outfits. The order took more then 2 months to arrive.The sizes were completely off and all over the place. To get a refund I would have to send the clothes back to China. They did promise me a refund which I never got. I could not wear anything I bought. Waist of money. I should have done a charge back.
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ID
#1666936 Review #1666936 is a subjective opinion of poster.
Product
Fashionmia Dress
Pros
  • Apparently good price
Cons
  • Bad quality clothing & bad customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
New Reviewer

I did. It receive order number or confirmation but my credit card was debited for the order

Sorry it was not resolved no one answered the phone
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ID
#1664367 Review #1664367 is a subjective opinion of poster.
Location
London, Ontario
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Preferred solution
Would like to speak to someone
New Reviewer

Fraud / items are not as advertised & missing from order

I just received part of an order I placed - it is not the material advertised and another item is missing - I can’t find where to return the item & the email attached to the paypal payment is rejected - it’s a total scam
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ID
#1661120 Review #1661120 is a subjective opinion of poster.
Service
Orderplus Shipping Service
Pros
  • Non
Cons
  • Poor service
  • Account changed fraudulent
  • Poor quality and unethical business practices
Reason of review
Not as described as advertised & items missing from order
Loss
$150
New Reviewer

ANGRY

I WAS SENT THE WRONG ORDER AND WRONG SIZES IN WHAT I DID ORDER. NO ONE WILL CALL ME BACK 585 872 ****
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ID
#1658468 Review #1658468 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Cons
  • All
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund