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4.4
Details
I am not complaining, it's just that I cannot find a category to slot my request into Many Thanks William Peat willpeat@bigpond.com.au.
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1 comment
FashionmiaCares
#1633313

Dear customer, Thanks for your order on Fashionmia. We are really sorry to hear that you are not satisfied with the products.

I have found your order, and sent an email to your registered email address will***@bigpond.com.au, could you please check your inbox and reply to me later?

If you have other questions, please reach out to comment@orderplus.com. Thanks.

Review
#1451951 Review #1451951 is a subjective opinion of poster.
Reason of review
Good customer service
3.5
Details

Update by user Aug 30, 2018

After five months and some number of frustrated emails, the entire amount of the refund was finally transferred to my Pay Pal. For that at least, I am thankful. (I must note that FashionMia Customer Support responded to everyone of my emails, albeit with excuses for...

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2 comments
Anonymous
#1545509

I've had the same problem getting my refund 6 month later they are telling me they cant give me a refund because it be out too long. I emailed them every few weeks asking for a refund and nothing.

this company is a rip off. Try reaching out to the International Consumer Protection for help. you can find them on line. "The FTC also supports econsumer.gov, a project sponsored by the International Consumer Protection and Enforcement Network ICPEN and consumer agencies in more than 35 countries.

Consumers can use econsumer.gov to report cross-border complaints. Enforcement agencies can use those complaints to investigate fraud."

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Resolved
Review
#1328042 Review #1328042 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • Exchange cancellation and refund policy
  • Transfer my money back to paypal
Reason of review
Problems with payment
4.4
Details
Simply well-made I am so pleased with the shirt, looks great and the sizing is accurate. It's a surpise for my brother. He totally loves it and can't wait to put it on when he just opened it! Thanks Fashionmia. Keep up the good work. Will choose another for myself. we...
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2 comments
Anonymous
#1490267

fashion mia is a BIGG SCAM : NO#1--I placed my order on 5/18, the of the order status is still in processing. NO #2- I want to cancel this order due to items not being shipped, however I cant seem to contact your 24/7 customer service . ONLY A RECORDING This is very POOR SERVICE.

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Review
#1265847 Review #1265847 is a subjective opinion of poster.
Product
Fashionmia Shirt
Reason of review
Fast order processing
4.0
Details
Since September 2013, I have placed 15 orders with Fashionmia and have not had a single shipping, billing, or customer service problem that was their fault. Yes, it can take a while for items to arrive, but the company is very upfront about that on the website and even...
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Review
#1220090 Review #1220090 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
4.3
Details
This is one of my favorite dresses! Every time I wear it I get a TON of compliments. It hugs your curves very well and is stretchy and comfortable. I am 5'3" and weigh about 163 lbs. I normally wear a size 12 and I purchased a Large in this dress. I do wear shapewear...
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1 comment
FashionmiaCares
Fashionmia Response
#1438367

It's delighted to know you are satisfied with our product and service :) Welcome visiting us again !

With Official Company Response
Review
#1197193 Review #1197193 is a subjective opinion of poster.
Product
Fashionmia Dress
Pros
  • Great range and affordable prices
Reason of review
Good quality
3.5
Details
STAY AWAY! After reading some reviews I can consider myself lucky. I only spent (meaning LOST) $100. And waited just over a month to figure out FashionMia is a SCAM. For others looking at this, please post it everywhere you can and save another poor trusting sole I...
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1 comment
FashionmiaCares
#1418976

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to comment@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

Review
#1169428 Review #1169428 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Pros
  • Selection
Cons
  • Continually lie and make promises they do not fulfill
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
  • Thieves Scammers

Fashionmia Review

4.4
Details
I purchased five items from then a few weeks ago. I love them all. Sadly, some sizes were not right for me. That was my mistake, but they are working with me to make it right! Thank you!
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Review
#1152515 Review #1152515 is a subjective opinion of poster.
Reason of review
Good customer service
3.8
Details
Can I just exchange for a Large size - Fashionmia review
Can I just exchange for a Large size - Fashionmia review
These where brought and I just want am exchange the sizes whats so hard about that I have left messages galore!
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1 comment
FashionmiaCares
Fashionmia Response
#1383609

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Official Company Response
Review
#1119680 Review #1119680 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Return, Exchange or Cancellation Policy

Good customer service | Fashionmia review

4.0
Details
I ordered the wrong sizing and customer service was able to help me get my order resolved. Item quality was great.
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1 comment
FashionmiaCares
Fashionmia Response
#1339287

It's delighted to know you are satisfied with our service :) Welcome visiting us again !

With Official Company Response
Review
#1060133 Review #1060133 is a subjective opinion of poster.
Reason of review
Good customer service

Contact Fashionmia Customer Service

Website:
Mailing Address:
Flat/Rm 502, 5/F, Tung Sun Commercial Centre 194-200 Lockhart RD,Wan Chai
Hong Kong, 00852
China
Phone:
(888) 553-5616
All Fashionmia Contacts

Fashionmia Products and Services Reviews

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Latest Question

Fashionmia Questions

My journey with my dress | Fashionmia review

4.0
Details
I purchased the dress back in January. I did not receive the dress on time. I was upset at first because I felt like the dress took too long to be delivered. Due to me moving I finally recieved my dress and I love the way it fits. I was surprised because I thought it cheap material. The customer service reps worked with me . I would purchase another item. Thanks guys !
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1 comment
FashionmiaCares
Fashionmia Response
#1327552

Thank you for taking the time to provide us with your feedback, welcome visiting us again :)

With Official Company Response
Review
#1045600 Review #1045600 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Good quality