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Fashionmia
Reviews and Complaints
Reviews Chart
$160K
CLAIMED LOSSES
2.8K
TOTAL REVIEWS
250K
PAGE VIEWS
28
ISSUES RESOLVED
Bad quality, Bad return policy, Bad customer Service.
I did buy 5 outfits. The order took more then 2 months to arrive.The sizes were completely off and all over the place. To get a refund I would have to send the clothes back to China. They did promise me a refund which I never got. I could not wear anything I bought. Waist of money. I should have done a charge back.
ID
Product
Fashionmia Dress
Pros
- Apparently good price
Cons
- Bad quality clothing & bad customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Return address
does anyone have fashionmia's return addresd ?
ID
Pros
- Variety of clothes
Cons
- Bad business ethics
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Return these 2 items either for refund or exchange
Circumvents exchanges/returns
After waiting months for two dresses they arrived MUCH too small. Wen I contacted customer service to exchange I was asked the same information time after time. They finally sent a suggestion to accept a $10 or $15 coupon instead of returning the items. By the time they sent me any information about how to actually return the time of 60 days was past. I will NEVER order from them again. the customer service provided matched the discounted price.
ID
Product
Fashionmia Evening Dress
Cons
- Business ethics and policies - not trust worthy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Let the company propose a solution
Missing item
I placed my first order from this company which I received this morning. Only two out of three items arrived. Orange size L missing & there doesn’t seem to be any customer service offered at all.
ID
Service
Fashionmia Shipping Service
Cons
- Still waiting for my order
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
There is going on with the shipment
Very unhappy with the handling of my order
ID
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
PissedConsumer.com fights for consumer rights
Far from expected, cant return to get refund
Placed the order on 4/29/2019 and received order 3 weeks after it's placement. Non of the 4 items I ordered fit right. Quality of the material and length of dresses are far worse from website description and my expectations. Now the site is always out and I cannot place it for return. NEVER PURCHASE ANYTHING FROM FASHION MIA!!!!!!!!!!!!!!!!!!!!!!!!!!!So disappointed!!!!
ID
Product
Fashionmia Dress
Pros
- Price affordability
Cons
- Quality of clothes
- Poor production quality
- Refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$78
Preferred solution
Full refund
Didn't receive merchandises
Update by user May 17, 2019
I just want them to send my merchandises. They need a different method to deliver the merchandises.
Because they made people feel like they are cheating people and their business is a scam bus. People won't order from them and will go to different company and will report them to BBB and stop their credit card and report their bus as fraud.
Original review posted by user May 17, 2019
Thank Regan hall that she answered fast to my emails. However it was over 3 weeks already I didn't receive my merchandise. Please check and send my merchandises as soon as possible please. ID
Service
Fashionmia Shipping Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Poor Quality and runs very small
I just received my purchase after ordering over a month ago. These items are poorly made and run very small. The is nothing in the package about returns. I had to refer to my credit card company to find the name(no it was not on the packing slip).
1 comment
ID
Cons
- Cheap clothing when delivered
Reason of review
Bad quality
Loss
$67
Preferred solution
Full refund
I ordered for the first time from them in mid February. I am still waiting for my order. I contacted them 2weeks after not hearing about it being shipped and they told me that one of the dresses was super popular and it was out of stock and to be patient so that they...
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1 comment
Dear customer, Thanks for sharing your shopping experience here. We are so sorry for the inconvenience caused to you.
But could you please offer us your order number or register email address so that we can locate your order in our system and help you as quick as possible? Thank you so much. Any question, please feel free to contact us via comment@orderplus.com.
Thanks for your cooperation. Fashionmia
ID
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
I ordered a dress that did not fit. I followed their return policy to a T. I kept emailing the company about my refund. They first offered to give me a $10 credit then they offered me a $12 credit. I told them i wanted a full refund of $36. Last correspondance said it...
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1 comment
Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia
ID
Product
Fashionmia Party Dress
Reason of review
Not as described/ advertised
Mad: I ordered $ 45.00 of merchandise from this company 12/12/2018. When I called to check on the delivery, the phone number said leave a message and we will get back in touch with you. It is 1/08/2019 and I have not heard from one person from this company. Every time...
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1 comment
Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia
ID
Location
Chicago, Illinois
Service
Fashionmia Shipping Service
Cons
- Never received product
Reason of review
Poor customer service
Loss
$46
Preferred solution
Full refund
Poor quality and no response to refund request.
Tried calling, sent email and mailed them the refund form with the return on 11/26/18. No response yet.
2 comments
Adding my order # B244**** ordered 10/17/18. Shipped 10/27/18 Tracking # 300671****45.
Please respond with a refund as soon as possible. My comments and review could change drastically if I am refunded the full amount. I was charged another $21 to mail the return back. I look forward to your response.
The indicator at the top of this comment section said I was at 51 words and now says 69. Hope this is sufficient.
ID
Location
Cordova, Maryland
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Ordered a jacket for my mom. The jacket is way too small for her. We went by their sizing chart. I initiated a return on their website and have not received any email telling me how to return the item. It has been ten days since I initiated the return. My order number...
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1 comment
Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia
ID
Location
Houston, Texas
Product
Fashionmia Jacket
Reason of review
Poor customer service
Loss
$29
Preferred solution
Full refund
Short delivery no refund
Ordered 6 items comes only 4, promised to refund but never receive money back, requested additional US$5.00 to reprocessing the balance order, re-send US$5.00 but no shipment received. It is cheating cheating customer, Never Never deal with this company.
1 comment
Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia
ID
Location
Toronto, Ontario
Service
Fashionmia Shipping Service
Pros
- Style of the cloths
- Look of product
- I like the product and style
Cons
- Issues resolved too slow or not at all
- Refund not being processed after 5 months waiting
- Treat customers as fools
Reason of review
Problem with delivery
Loss
$60
Preferred solution
Full refund
AWFUL
My experience with this company has been absolutely awful!!! They don't reply to emails, items take months to arrive and the quality is very, very poor!! The photos on their website are deceiving and I lost the money I spent because I cannot return the items nor will I ever wear them!!! There are better companies in China and I regret ever having ordered from FashionMia. I just wish I could at least reach someone to arrange for a return but I know it's not going to happen. DON'T BUY FROM FASHION MIA!! DON'T BUY FROM FASHION MIA!! DON'T BUY FROM FASHION MIA!! DON'T BUY FROM FASHION MIA!! DON'T BUY FROM FASHION MIA!! DON'T BUY FROM FASHION MIA!!
3 comments
Please indicate what happened to order B247****. You need to ship the orders earlier.
Your orders take way too long to be shipped. I need this order soon leaving the country shortly. Where is this order B246**** ? It has been 20 days since the order was placed.
This is my last time ordering from you. Need some answers
With Company Response
ID
Location
North Miami Beach, Florida
Service
Fashionmia Customer Care
Reason of review
Poor customer service
Loss
$35
Preferred solution
Full refund
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Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number or registered email address at comment@orderplus.com so that I could be able to solve your problem asap. Thank you for your kind support and cooperation. FashionMia