New Reviewer

Because I haven't received my order yet and I want my refund now

I want my refund now because everytime I try calling no answer so this must not be a real company so what is this.
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ID
#3603376 Review #3603376 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$53
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Returns

I need an address to return items that were sent to me. I got a bunch of ugly clothes I didn't order. I will never order from them again.

User's recommendation: Do not buy from this webpage. they charge for things you didn't want.

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ID
#2494756 Review #2494756 is a subjective opinion of poster.
Location
Redding, California

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Verified Reviewer
New Reviewer

Don't see parcel through to delivery and ignore you

Update by user Dec 31, 2020

As you will see from the email below, Fashion Nova are not refunding my daughter but promising her a gift card within 72 hours in a separate email which has of course not been received. Just another scam email from them:From: Fashion Nova Sent: Thursday, December 24, 2020 4:31:40 PMTo: katelynXX(email hidden)Subject: Return Received: Order#5789**** FASHION NOVA NEWDRESSESSWIMJEANSSALECURVEMEN Return ReceivedOrder Number: #5789****Dear Katelyn,We have received and processed your return.

We will issue your store credit in the amount of your returned item(s) (minus the discount if applicable) as an e-gift card which you will receive in a separate email.

The e-gift card can be used towards future online purchases at Fashionnova.com. If you do not receive your e-gift card in a separate email within 72 hours, please contact our customer care team.Let us know if you have any questions, and thank you for being a valued Fashion Nova customer.Sincerely,Your Fashion Nova Fam Return Summary Item NameQuantityAmountFree Spirit Flare Pants - Brown - SIZE M1$22.99Sasha Cargo Pant - Sage - SIZE S1$44.99Discount$28.24Shipping Amount$0.00Tax Total$0.00Return Amount:$49.68

Original review posted by user Nov 28, 2020
*** that's all I can say. Rip off merchants. I hope they get another £9m fine by the FTC and go bust. Ignorant and deceiving. Their couriers are in the scam also so don't bother trying to order outside of America cos the *** seem to be ripping off anyone who are not in America. I don't know how these *** get away it. Still not got a refund for order no. 0376****. These people are criminals and need to do time for their crime. *** *** SCUM.

User's recommendation: AVOID LIKE THE VIRUS.

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ID
#2308705 Review #2308705 is a subjective opinion of poster.
Pros
  • No pros just a big fat con
Cons
  • Order not processed and delivered do not trust the business
  • Thieves
Loss
$46
Preferred solution
Full refund
New Reviewer

Item not recoeved

never recieved my item and couldn't track my items.
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ID
#2175265 Review #2175265 is a subjective opinion of poster.
Location
Pomona, California

Donde está mi paquete

Quiero saber cuando me entregaran mi paquete .page Express para la entrega
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ID
#2097422 Review #2097422 is a subjective opinion of poster.
Location
Paterson, New Jersey

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Verified Reviewer
New Reviewer

I got scammed

Fashionmia is a scam. They send products which is awful material and not what you see in the pictures. I returned the items and only got back a small amount back. Do not trust them. Todate I have not received the outstanding item, nor has the money been refunded.
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ID
#2011518 Review #2011518 is a subjective opinion of poster.
Location
Markham, Ontario

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Verified Reviewer
New Reviewer

I got robbed by Fashionmia

I ordered a few clothing items. I did not receive all the items and the clothes that I received were trash - poor fabric and stitching. To this day I am waiting for the item still not received. I returned the items to the address provided to me, which was an address in Mississauga. Customer service has not been helpful at all. Only a fraction of the total amount I paid has been refunded.

User's recommendation: would not recommend unless full amount refunded to me.

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ID
#1950807 Review #1950807 is a subjective opinion of poster.
Location
Markham, Ontario
New Reviewer

Orders I placed

There was no answer by Customer Service. I had to leave a message on the voicemail. My order is seriously delayed.
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ID
#1861564 Review #1861564 is a subjective opinion of poster.
Cons
  • Still waiting for my order
  • No one responded to my emails or voicemails
  • Lack of response by customer sevice
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Slow process

Ordered a pair boots December 6th 2019. Have not received them nor heard from customer service as to whether they are back ordered.
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ID
#1752345 Review #1752345 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Pros
  • How fast you delivered
Cons
  • Items never have shown up
Reason of review
Order processing issue
Loss
$35
Preferred solution
Deliver product or service ordered
New Reviewer

Havent receive my order

I orded 2 jackets over a month now and still haven't received them
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ID
#1734164 Review #1734164 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Cons
  • You cant even talk to anyone
  • Very poor quality
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Save your money do not order from this company use a reputable one instead

Fashionmia - Save your money do not order from this company use a reputable one instead
Ordered 4 items, within a few days I emailed them to cancel it as my children had bought me a new coat and cardigan. Didn't receive any reply or acknowledgment to this email. The order came except one of the items all items too small for me this order placed is no good for me as I can’t wear any of it. I now have emailed them 3 times to ask to return the items but surprise surprise just a computer generated dispatch note was in the bag. They have not acknowledged any of my emails to customer service and today received an email saying goods have been dispatched how fraustrating they haven’t answered any of my email queries saying I want a refund. They have taken my money and I have been left with goods I can’t wear. They are not a good company do not order from them!
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ID
#1733228 Review #1733228 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Pros
  • Some items look nice
  • Variety of products
Cons
  • No one responded to my emails or voicemails
  • Watting for response
  • Long wait
Reason of review
Return, Exchange or Cancellation Policy
Loss
$82
Preferred solution
Full refund

It has been more than two weeks trying to call and get in touch by email. There is no answer fron fashionmia

Got items not shipped and after one year i have been given a voucher to use. So I did order a replacement items and still.waiting to get the voucher to be used to pay for the order which is still on hlod. Very bad service.
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ID
#1708083 Review #1708083 is a subjective opinion of poster.
Location
Massy, Ile-De-France
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer

I need to know where is my order

I placed an order around the 13th or 14th of October they took it out of my checking account $42 I ordered a coat the coat was only 33 something I have not received the coat and don't understand why I forget $ $42 was taken out can you please give me some answers I don't have a order number I have no proof of purchase except for the bank statement
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ID
#1705044 Review #1705044 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Pros
  • Customer serivice
  • How fast you delivered
Cons
  • Very bad customer service
Reason of review
Problems with payment
Loss
$4279
Preferred solution
Full refund
New Reviewer

I have not received my order

Fashionmia - I have not received my order
I ordered 2 dresses but I only received one black but I didn’t receive black dress. I called longtime ago but i still didn’t resolve the problems
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ID
#1681824 Review #1681824 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Poor customer service

Beyond pissed

I found out about fashion Mia from a old job after looking at it I thought wow . My wife has been wanting a few new dresses so I'll surprise her so I order almost 300dollars worth only to find out that the surprise was on me ..... After opening the plastic bag that they were sent in I was looking around to see where the hidden camera was ...... I'm still in disbelief
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ID
#1673339 Review #1673339 is a subjective opinion of poster.
Location
Olive Branch, Mississippi
Product
Fashionmia Dress

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