Eivin Nzn
map-marker Accra, Greater Accra Region

It's urgent

Fashionmia - It's urgent
Hello whatsapp team I have not done anything wrong and am sure I have followed your rules of conduct and you have suspended my account not any valid reason please back my account as soon as possible ; +971522****58
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Veronica D Orn
map-marker Dallas, Texas

Because I haven't received my order yet and I want my refund now

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I want my refund now because everytime I try calling no answer so this must not be a real company so what is this.
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Loss:
$53

Preferred solution: Full refund

Lovley

Charged for items I never received

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I was charged 392.82 for items that I didn't receive. When adding up what they did have on the list it didn't total what I was even charged.
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Loss:
$393

Preferred solution: Price reduction

User's recommendation: Don't order if they can't get a live rep to assist with issues such as this

Veronica D Orn

I am looking for my order that I never received ed so can you refund my money now

Why do I have to have more details for what you know you got my money so to you nee to refund me now ,, because I am going to get a investigation going .
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Breana A

Damaged product

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Fashionmia - Damaged product
Updated by user Jun 01, 2021

FASHION NOVA

Original review Jun 01, 2021
After much time searching for a phone number or email to contact Fashion Nova directly, I finally found it. The problem I had was that my sweatpants arrived with *** I had tried to report this through their website several times, but it kept saying "failed to submit" multiple times, on multiple days. Their policy is 7 days to report damaged items, however, how was I supposed to report it when their "help centre" was clearly experiencing technical difficulties. It was practically impossible to find another way to make my report. Today I found their email and instead of being sympathetic, they simply offered me 25% in my next order. Let me remind you right now they offer 30% just for adding your EMAIL to their list. So how is that even remotely fair? Anyway take your business elsewhere, save yourself the hassle of dealing with *** customer service.
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Loss:
$60
Cons:
  • Communication-need a way to easily return items

Preferred solution: Full refund

User's recommendation: Terrible customer service, give your money to someone else.

Vincent C Lqx

I received a shirt i ordered, but insted XL i got L.

Fashionmia - I received a shirt i ordered, but insted XL i got L.
Dear sir/Madam, I have ordered at list 4 fashion shirts from you all selected 2XL in error, instead XL please amend. But I received size S on the 8th of February 2021 which is not my size. Thanks
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Preferred solution: Deliver product or service ordered

Karen S Bmw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Redding, California

Returns

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I need an address to return items that were sent to me. I got a bunch of ugly clothes I didn't order. I will never order from them again.
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User's recommendation: Do not buy from this webpage. they charge for things you didn't want.

Jaden B Lyi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Blackshear, Georgia

Refund

I would just like a refund for $381.59. In regards to both of the orders the address was wrong so what I did was I ordered more and fixed it and I would like the refund for the other orders please I would really really appreciate it I dont want it going to waste . Thank you
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Anonymous
map-marker Redding, California

Returns

I need an address to return items that were sent to me. I would never wear them nor did I order them
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Sheridan V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don't see parcel through to delivery and ignore you

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Updated by user Dec 31, 2020

As you will see from the email below, Fashion Nova are not refunding my daughter but promising her a gift card within 72 hours in a separate email which has of course not been received. Just another scam email from them:From: Fashion Nova Sent: Thursday, December 24, 2020 4:31:40 PMTo: katelynXX(email hidden)Subject: Return Received: Order#5789**** FASHION NOVA NEWDRESSESSWIMJEANSSALECURVEMEN Return ReceivedOrder Number: #5789****Dear Katelyn,We have received and processed your return.

We will issue your store credit in the amount of your returned item(s) (minus the discount if applicable) as an e-gift card which you will receive in a separate email.

The e-gift card can be used towards future online purchases at Fashionnova.com. If you do not receive your e-gift card in a separate email within 72 hours, please contact our customer care team.Let us know if you have any questions, and thank you for being a valued Fashion Nova customer.Sincerely,Your Fashion Nova Fam Return Summary Item NameQuantityAmountFree Spirit Flare Pants - Brown - SIZE M1$22.99Sasha Cargo Pant - Sage - SIZE S1$44.99Discount$28.24Shipping Amount$0.00Tax Total$0.00Return Amount:$49.68

Original review Nov 28, 2020
*** that's all I can say. Rip off merchants. I hope they get another £9m fine by the FTC and go bust. Ignorant and deceiving. Their couriers are in the scam also so don't bother trying to order outside of America cos the *** seem to be ripping off anyone who are not in America. I don't know how these *** get away it. Still not got a refund for order no. 0376****. These people are criminals and need to do time for their crime. *** *** SCUM.
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Loss:
$46
Pros:
  • No pros just a big fat con
Cons:
  • Order not processed and delivered do not trust the business
  • Thieves

Preferred solution: Full refund

User's recommendation: AVOID LIKE THE VIRUS

Anonymous

Lost package

Never got my package and I paid for next day delivery
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Michael V Mvw

Items damaged

Fashionmia - Items damaged
Fashionmia - Items damaged - Image 2
Fashionmia - Items damaged - Image 3
i received my items after 3months of waiting and they all have been torn and are the wron sizes it's three shirts to button ups and one regular tee short
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Loss:
$97

Preferred solution: Let the company propose a solution

Anonymous
map-marker Philadelphia, Pennsylvania

Havent receive my order

I still haven't received my order I don't understand because I paid for express shipping. I would like the shipping cost refunded since my item hasn't arrived
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Yaylor M

Unhappy customer

Ordered several sweat suit combos and only the jackets were delivered. Supposedly their sold separately but the website showed the combos together and gave both items on the SIZE chart prior to ordering! Now theyre attempting to force me to purchase the pants separate for 100$ after Ive spent 150$ on 3 JACKETS ONLY
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Preferred solution: Let the company propose a solution

User's recommendation: Read carefully! False advertisement

Rodd Npf
map-marker Pomona, California

Item not recoeved

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never recieved my item and couldn't track my items.
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Anonymous

Wrong merchandise

I ordered a dress and was sent some pants! The name on the invoice matched a ordered that I made 3 weeks ago and already received but that still didnt match what they gave me either! They screwed the order up in so many ways and I needed this outfit for the next day!
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