Fashionmia Reviews and Complaints
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28
ISSUES RESOLVED
1.9K
COMPANY RESPONSES
2.8K
TOTAL REVIEWS
$150K
CLAIMED LOSSES
$246
AVG LOSS
240K
PAGE VIEWS
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Cons
- Incorrect sizing chart
- Very poor quality
- Late delivery
Pros
- Customer service
- Low prices
- Clothes look
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
Update by user May 24
FashionMia gave me my refund.
Original review posted by user May 21
April 29, 2019 you received the return package with Order Number B2527120 April 30, 2019 you told me that my refund is on process that will take 7-15 days to process. May 15, 2019 I checked my account and I didn’t received anything today....Review
Product
Reason of review
Return, Exchange or Cancellation Policy
Fashionmia - I have not received my order
I ordered 2 dresses but I only received one black but I didn’t receive black dress. I called longtime ago but i still didn’t resolve the problems
Review
Service
Reason of review
Poor customer service
Fashionmia - Re: order B2561964
I didn’t get to talk to someone. I left a message on the voicemail
Review
Pros
- Very nice collection
Cons
- Getting the runaround from cust service
Reason of review
Order processing issue
I have been cheated by Fashionmia.
I ordered six items. I received only five. I returned these 5 items due to the poor quality of fabric, the fitting and the fact that they did not match the pictures on the website. I returned the items to the address on the parcel. Fashionmia did not give me the refund but only a fraction of the amount. Their excuse was that they did not receive the return parcel. I sent them the tracking slip of the post office yet they did not refund the full amount. They have indeed robbed me. I feel betrayed and cheated. Not only that, but I still have not received item D593E6246F1D nor been refunded
Review
Product
Pros
- Pictures on the site
Cons
- I did not like that they stole my money
Reason of review
Damaged or defective
Loss
$180
Preferred solution
Full refund
Tags
Fashionmia in Olive Branch, Mississippi - Beyond pissed
I found out about fashion Mia from a old job after looking at it I thought wow . My wife has been wanting a few new dresses so I'll surprise her so I order almost 300dollars worth only to find out that the surprise was on me ..... After opening the plastic bag that they were sent in I was looking around to see where the hidden camera was ...... I'm still in disbelief
Review
Fashionmia - Very poor customer service no one calls you back.
wrong size doesn't fit. left message with the toll free number no returned calls.
Review
Reason of review
Poor customer service
Preferred solution
Full refund
Fashionmia - Bad quality, Bad return policy, Bad customer Service.
I did buy 5 outfits. The order took more then 2 months to arrive.The sizes were completely off and all over the place. To get a refund I would have to send the clothes back to China. They did promise me a refund which I never got. I could not wear anything I bought. Waist of money. I should have done a charge back.
Review
Product
Pros
- Apparently good price
Cons
- Bad quality clothing & bad customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Fashionmia in London, Ontario - I did. It receive order number or confirmation but my credit card was debited for the order
Sorry it was not resolved no one answered the phone
Review
Reason of review
Order processing issue
Preferred solution
Would like to speak to someone
Fashionmia - ANGRY
I WAS SENT THE WRONG ORDER AND WRONG SIZES IN WHAT I DID ORDER. NO ONE WILL CALL ME BACK 585 872 5176
Review
Service
Cons
- All
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund
Fashionmia in Cliffside Park, New Jersey - Unrecieved items
With my items...what has happend..still no refund or items
Review
Fashionmia - Deceving service
I order many dresses from Fashionmia the pictures that they put on line are not what they send you. First off all they dont send the order on time , second of all poor quality, third of all size that requested even by using they size charts they dont fit. When returned items they dont refund your money,over all this commpany its robbing US citizens we need help to stop this. Specially when they switch they name trying still robbing people by a different name.
Review
Reason of review
Bad quality
Loss
$500
Preferred solution
Full refund
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Dear customer, Thanks for your order on our website. We are really sorry for the inconvenience to you.
Your order has been checked and our customer service has emailed you. Please pay attention to your inbox. Thanks for your patience.
Any question, please feel free to contact us via comment@orderplus.com. Fashionmia