Fashionmia
Fashionmia Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fashionmia has 2.9 star rating based on 1759 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Customer service, Clothes look, Low prices.
Cons: Customer service, You cant even talk to anyone, No response from customer service.Recent recommendations regarding this business are as follows: "Don't order if they can't get a live rep to assist with issues such as this", "Terrible customer service, give your money to someone else.", "Do not buy from this webpage. they charge for things you didn't want.", "AVOID LIKE THE VIRUS", "Read carefully! False advertisement".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fashionmia has 2.9 star rating based on 1759 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Customer service, Clothes look, Low prices.
Cons: Customer service, You cant even talk to anyone, No response from customer service.Recent recommendations regarding this business are as follows: "Don't order if they can't get a live rep to assist with issues such as this", "Terrible customer service, give your money to someone else.", "Do not buy from this webpage. they charge for things you didn't want.", "AVOID LIKE THE VIRUS", "Read carefully! False advertisement".
Most users ask Fashionmia for the refund as a solution to their issues.
Review authors value the most Discounts and Special Offers and Website. The price level of this organization is medium according to consumer reviews.
Media from reviews
It's urgent
Because I haven't received my order yet and I want my refund now
Preferred solution: Full refund
Charged for items I never received
Preferred solution: Price reduction
User's recommendation: Don't order if they can't get a live rep to assist with issues such as this
I am looking for my order that I never received ed so can you refund my money now
Damaged product
FASHION NOVA
Their policy is 7 days to report damaged items, however, how was I supposed to report it when their "help centre" was clearly experiencing technical difficulties.
It was practically impossible to find another way to make my report. Today I found their email and instead of being sympathetic, they simply offered me 25% in my next order. Let me remind you right now they offer 30% just for adding your EMAIL to their list.
So how is that even remotely fair? Anyway take your business elsewhere, save yourself the hassle of dealing with *** customer service.
- Communication-need a way to easily return items
Preferred solution: Full refund
User's recommendation: Terrible customer service, give your money to someone else.
I received a shirt i ordered, but insted XL i got L.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Redding, CaliforniaReturns
User's recommendation: Do not buy from this webpage. they charge for things you didn't want.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Blackshear, GeorgiaRefund
Returns
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't see parcel through to delivery and ignore you
As you will see from the email below, Fashion Nova are not refunding my daughter but promising her a gift card within 72 hours in a separate email which has of course not been received. Just another scam email from them:From: Fashion Nova Sent: Thursday, December 24, 2020 4:31:40 PMTo: katelynXX(email hidden)Subject: Return Received: Order#5789**** FASHION NOVA NEWDRESSESSWIMJEANSSALECURVEMEN Return ReceivedOrder Number: #5789****Dear Katelyn,We have received and processed your return.
We will issue your store credit in the amount of your returned item(s) (minus the discount if applicable) as an e-gift card which you will receive in a separate email.
The e-gift card can be used towards future online purchases at Fashionnova.com. If you do not receive your e-gift card in a separate email within 72 hours, please contact our customer care team.Let us know if you have any questions, and thank you for being a valued Fashion Nova customer.Sincerely,Your Fashion Nova Fam Return Summary Item NameQuantityAmountFree Spirit Flare Pants - Brown - SIZE M1$22.99Sasha Cargo Pant - Sage - SIZE S1$44.99Discount$28.24Shipping Amount$0.00Tax Total$0.00Return Amount:$49.68
- No pros just a big fat con
- Thieves
- Order not processed and delivered do not trust the business
Preferred solution: Full refund
User's recommendation: AVOID LIKE THE VIRUS
Lost package
Items damaged
Preferred solution: Let the company propose a solution
Havent receive my order
Unhappy customer
Preferred solution: Let the company propose a solution
User's recommendation: Read carefully! False advertisement
Item not recoeved
Wrong merchandise
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