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Top Question

What is your return policy?

1 answer
elenashynkarenko
#1300979

If consumers are not entirely satisfied with your purchase, we're here to help.

The products can be returned within 30 days after they have been received. A new product may be exchanged for another product or returned for a refund.

To be eligible, please make sure that

-The product is in its original packaging

-The product isn't used or damaged

Products that do not meet these criteria will not be considered for return. To return the products, please submit items change request at http://www.fashionmia.com/self-service/ChangeItems

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My order

by UnlinedRobin419

I have placed an order and it seems to be at the processed stage for about a week now, I have tries to call and even left a voice message and they have not responded. I am getting a little skeptical about this website due to the reviews! Please email me or call me ASAP

0 answers
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My order

by WantingAnt360

I have not heard anything regarding my order. I need someone to contact me ASAP.

804-928-2766. Please do not hesitate and make me have to forward this to my legal team.

0 answers
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Demande

J'ai pas encore reçu mes commandes ça fait 19jours.

0 answers
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I paid 40 dollar for2 dress

by user41436472

I can not recive new My name is Mara mirna Romero Mamirnaromero@gmail..com

0 answers
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How can customers track their order?

1 answer
elenashynkarenko
#1300978

Consumers can track their order at http://www.fashionmia.com/OrderTracking.html

NOTE: the order number is required

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What are your shipping options?

1 answer
elenashynkarenko
#1300974

We have two options for international delivery. To have the order sooner, consumers can pay a little more for our expedited service, or if not in too much of a hurry, consumers can select our super savings option and enjoy the special offer.

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How can customers cancel their order?

1 answer
elenashynkarenko
#1300973

We offer a full refund if the order is cancelled within 24 hours of the purchase. Consumers should submit an order cancellation request once they decide to cancel the order at http://www.fashionmia.com/self-service/Cancellation.

For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fee. We will NOT accept order cancellation request if the orders have been shipped.

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Questions 8