Philadelphia, Pennsylvania
1 comment
With Company response Not resolved

I ordered about 8 items from them.I received one and the quality was god awful.

The other 7 items either never got to me or were never even shipped. After 3 months of waiting I had enough so I cancelled the order and requested a refund. The refund was promised in 7-15 days. I'm not really sure what part of me believed that since everything else sucked so bad.

Here we are, 52 days later, and STILL no refund. I have emailed no less than once a week and each time I've been given the same answer (That is if I actually get an answer back which I haven't the last time I emailed)- my refund is processing and they will mark it high priority. Sure, guys. Sure you are.

NEVER EVER EVER AGAIN!

I'm now looking into contacting the Better Business Bureau and other methods to get my money back.Maybe I'll see something happen within the next 3 years...

I didn't like: Everything, Misleading pictures, Very bad experience at fasion mia.

Review #890770 is a subjective opinion of a user.

1.0
Customer service
Location
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Website
Value for money
Warranty
Price Affordability
Staff
Discounts and Special Offers
Product or Service Quality
PRODUCT OR SERVICE
Fashionmia Customer Care
Reason of Review / Monetary Loss Poor customer service, problem with deliver, order processing issue, refund / $89
Preferred solution Full refund

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FashionmiaCares
#1193503
Fashionmia Response
Hello Gloria,
Thank you for your review. My sincere apology for this unfortunate situation.
I have pushed your refund, please don't worry. Refund will be back within 5 business days.
Anything needs my help, please contact me.
Email: doris@fashionmia.com
Best wishes! Fashionmia.com

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