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Fashionmia in Philadelphia, Pennsylvania - Where is my Order?

I purchased several items from this company. I have not received any correspondence. Details: OrderPlus International Service@urelovely.com Transaction ID: 9Y782100YF1392501
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Review
#1595498 Review #1595498 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$165
Preferred solution
Deliver product or service ordered

Fashionmia in Philadelphia, Pennsylvania - REFUND RETURN

1.0
Details
I AM HAVING A PROBLEM GETTING BACK IN CONTACT WITH FASHION MIA. FOR $64.00 REFUND. THIS IS NOT FAIR. I'VE SENT THE ITEMS TO YOU. IN MAY. YOU TOLD ME YOU RECEIVED THEM. I BEEN EMAILING YOU. A NOW THE ADDRESS CANNOT BE FOUND. PLEASE SEND ME MY MONEY. Wtf Bullshit
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Review
#1567371 Review #1567371 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
2.7
Details
for the people awaiting their orders, their items, clothing, etc. come out of China or Korea, one of those places that is why it takes so so long to get them. I got mine in a timely manner of 2 weeks but did not fit and did not like the material. Hard time getting my...
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1 comment
FashionmiaCares
#1673518

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number or registered email address at comment@orderplus.com so that I could be able to solve your problem asap. Thank you for your kind support and cooperation. FashionMia

Review
#1515087 Review #1515087 is a subjective opinion of poster.
Pros
  • I like the variety and low prices
Cons
  • Fabric material is different than pictured
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
Tags
  • Terrible Customer Service
Resolved With Official Company Response
2.4
Details
Fashionmia - Size, quality and return issues

Update by user Dec 10, 2018

I received a credit from VISA for the full amount.

Original review posted by user Nov 10, 2018

I ordered two dresses. Return address on package was Rosemead, CA. I couldn't wear either dress.. the first was a size issue and the second was a size, quality and appearance issue. I emailed to see about returning the...
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5 comments
ModernBloodhound611
#1596382

" would you please offer us your order number and the problem with your order to comment@orderplus.com" Entire site written in Chinese. Impossible to use.

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Review
#1397887 Review #1397887 is a subjective opinion of poster.
Cons
  • Exchange cancellation and refund policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$48
Preferred solution
Full refund
With Official Company Response
I purchased a dress in May 2018. It took a month and a half to get to me and when it did, it was too small. The dress must have been made fora child, i order an extra large and received a child's dress! I returned the dress and got a tracking slip so i know that they...
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2 comments
Anonymous
#1586502

B22594986 is my order number, I WANT MY MONEY BACK !! NOW YOU ARE SAYING THAT MY REFUND HAS EXPIRED@!@@#@!

If you had refunded my money when i first asked for it in JUNE there would not be a problem. Now you say my e-mails are not helping. HOW DARE YOU!!!!

I AM REPORTING YOU TO THE BETTER BUSINESS BUREAU. YOU ARE A RIP-OFF COMPANY AND A FRAUD.

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Review
#1368265 Review #1368265 is a subjective opinion of poster.
Cons
  • Exchange cancellation and refund policy
  • Where is my money
  • I want my money back
Reason of review
Return, Exchange or Cancellation Policy
Loss
$28
Preferred solution
Full refund
With Official Company Response

Fashionmia in Oxford, Pennsylvania - Affordable Fashion

5.0
Details
I love these styles and selection and colors. These are soap opera worthy clothes. As a new customer, I ordered the incorrect size. I contacted Fashion Mia and they immediately made arrangements for me to get the correct size. Thanks for giving me credit for the first order when I did not order the right size. Some people repeatedly graze over catalogs this time of year. I say why waste your time when you can have the convenience of online shopping, with such a huge selection, with such a great team handle customer satisfaction. I am telling all my friends to shop with FashionMia. These selections are just in time for that holiday party too! I say go for it. You're certainly NOT going to blow away your budget.
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1 comment
FashionmiaCares
Fashionmia Response
#1242833

Thank you for you kind sharing here,we are glad you got the issues settled and satisfied with us :)

Welcome visiting us all the time!

Review
#956086 Review #956086 is a subjective opinion of poster.
Pros
  • Wide range of styles
Cons
  • I could not find a phone number
Reason of review
Good customer service
With Official Company Response

Fashionmia - Delivery Service Review from Noxen, Pennsylvania

1.0
Details
Placed an order. Never received the merchandise. Invalid tracking provided. Customer service is horrible you stay on hold and then eventually get disconnected. Emails never get answered. Luckily I use PayPal and they will deal with these fly-by-night shysters.
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1 comment
FashionmiaCares
Fashionmia Response
#1237989

Dear Customer

Thank you for your comment here although it is negative review. We are a legit company and never escape our responsibility.

If it is our mistake, we are willing to offer you compensations. We do accept return, exchange as well as refund.

Could you please email me your order number and pictures of real products you received to lollie.zou@orderplus.com I will confirm here. Thank you for your cooperation in advance

Thanks.

FashionMia

Review
#947840 Review #947840 is a subjective opinion of poster.
Reason of review
Order processing issue
With Official Company Response

Fashionmia - Shipping Service Review from Reading, Pennsylvania

1.0
Details
I purchssed a dress online from Fashion Mia for my wedding and it never came. I corresponded for many montgs with them promising me it is on its way. I have since married with an alternate dress and asked for a refund. Again no refund ever came.
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1 comment
FashionmiaCares
Fashionmia Response
#1229039

Hello Barbara,

Thank you for your review. My sincere apology for this unfortunate situation.

I have checked your refund status, and please don't worry, refund will be back to your wallet within 48 hours. If you would like to withdraw it, could you please offer me your PayPal account and I will submit the request.

Email: doris@fashionmia.com

Best wishes!

Fashionmia.com

Review
#938483 Review #938483 is a subjective opinion of poster.
Reason of review
Problem with delivery
With Official Company Response

Fashionmia - Dress Review from Bloomfield, Pennsylvania

1.0
Details
I ordered two skirts and two dresses at the beginning of June. Six weeks later I received both dresses. Extremely poor quality, threads hanging off all over the place. I reached out a few weeks later to find where my two skirts were and got the response that they were out of stock. Would've been nice to get some communication from them knowing they didn't have the product. I requested a refund over a month ago and have yet to receive my money. I was told I had to wait another five days for it. Called customer service and sat on hold forever only for it to force me to leave a voicemail which conveniently hung up on the beep.
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1 comment
FashionmiaCares
Fashionmia Response
#1211868

Hello,

Thank you for your review.

Could you please offer me your order number? And I will confirm with my colleague of your refund status. Please don't worry, refund will be back within 5 business days after my confirmation.

Email: doris@fashionmia.com

Best wishes!

Fashionmia.com

Review
#915689 Review #915689 is a subjective opinion of poster.
Reason of review
Bad quality

Contact Fashionmia Customer Service

Mailing Address:
FashionMia.com
Flat/Rm 502, 5/F, Tung Sun Commercial Centre 194-200 Lockhart RD,Wan Chai
Hong Kong, 00852
China
Phone:
(888) 553-5616
All Fashionmia Contacts

Latest Question

Fashionmia Questions
With Official Company Response
5.0
Details
I was very satisfied with the items I ordered from Fashion Mia. I would recommend them to family and friends. Ordering was easy and everything fit very well. I will order other items in the near future.
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1 comment
FashionmiaCares
Fashionmia Response
#1205964

Hello Teri,

Thank you for your affection in Fashionmia, which means everything to us.

Fashionmia believes that every simple improvement will make differences to our beloved customers. So we are always trying our best to change to make the purchase much easier and shipment much quicker. We never give up offering a better shopping experience with Fashionmia.

Best wishes!

Fashionmia.com

Review
#909384 Review #909384 is a subjective opinion of poster.
Reason of review
Fast order processing