State: Ontario City: Toronto Clear all filters (11 of 2783 reviews match)
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I need to return the dresses and coat that don't fit, but after a week of emailing the company, to get a return address, I am being told to wait because I still have time. I got some jewelry also, except a pair of earrings and they tell me to wait until I get it. I do...
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1 comment
FashionmiaCares
#1687345

Dear customer, Thanks for your order on our website. We are really sorry for the inconvenience to you.

Your order has been checked and our customer service has emailed you. Please pay attention to your inbox. Thanks for your patience.

Any question, please feel free to contact us via comment@orderplus.com. Fashionmia

Review
#1530625 Review #1530625 is a subjective opinion of poster.
1.5
Details
Ordered 6 items comes only 4, promised to refund but never receive money back, requested additional US$5.00 to reprocessing the balance order, re-send US$5.00 but no shipment received. It is cheating cheating customer, Never Never deal with this company.
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1 comment
FashionmiaCares
#1612632

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1421387 Review #1421387 is a subjective opinion of poster.
Pros
  • I like the product and style
  • Style of the cloths
  • Look of product
Cons
  • Refund not being processed after 5 months waiting
  • Issues resolved too slow or not at all
  • Treat customers as fools
Reason of review
Problem with delivery
Loss
$60
Preferred solution
Full refund
Tags
  • Do Not Ever Shop There
With Official Company Response
1.0
Details
Bought a dress in September 2016, followed couple of days later, they don't have my size, have asked for my money back in my bank account. If the dress advertised in inventory was not there in the beginning, should not have debited my bank card. They sent me 3 emails,...
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2 comments
FashionmiaCares
Fashionmia Response
#1223092

Hello Consuella,

Thank you for your review.

Could you please offer me your order number and I will help you check the refund status here.

Email: doris@fashionmia.com

Best wishes!

Fashionmia.com

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Review
#929946 Review #929946 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
With Official Company Response
I’ve been binge shopping on this website some months now, they always exceed my expectations with price delivery and also with quality. I always find affordable item of good quality. same items sometimes in the mall at a way more expensive price. I am always...
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1 comment
FashionmiaCares
Fashionmia Response
#1208460

Hello Laferne,

Thank you for your order from Fashionmia.

I am very happy to hear that you are satisfied with our products.

Fashionmia is a reliable online shop and we are making efforts to offer customers a great shopping experience with us. Also there is strict quality assurance before each product is packed and shipped.

Thank you for your trust. Anything needs our help when shopping on Fashionmia, please feel free to contact us.

Have a nice day:)

Fashionmia.com

Review
#912948 Review #912948 is a subjective opinion of poster.
Reason of review
Good customer service
Tags
  • Fit Perfect
With Official Company Response
Yes,its scam i wonder how many customers they scam?clothes look like rugs very small fit i gess when price is shrunk, clothes too
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1 comment
FashionmiaCares
Fashionmia Response
#1183981

Hi,

Thank you for sharing your opinion here.

Could you please offer me your order number? I will confirm with your order and the situation you claimed.

If it is true, please don't worry, i will help you with it.

Fashionmia is a reliable online shop and we are making efforts to offer customers a great shopping experience with us. Also there is strict quality assurance before each product is packed and shipped. We respect every consumer; we, however, do not accept libel.

Thank you.

Email: doris@fashionmia.com

Waiting for your email. Fashionmia.com

Review
#879209 Review #879209 is a subjective opinion of poster.
Reason of review
Bad quality
With Official Company Response
Can i know why i have not received my full shipment from an order i made since April. I also complained about the fee i paid when my and second package arrived, you promised to reinburse the fees. I have waited to no avail. What is going on her
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1 comment
FashionmiaCares
Fashionmia Response
#1179385

 Dear Ashu, sorry to hear that you have an unpleasant shopping experience.Please accept our sincere apology.Could you please email me your order number and your problem details to doris@fashionmia.com? I will definitely give you a satisfactory answer.

Review
#872721 Review #872721 is a subjective opinion of poster.
With Official Company Response

Fashionmia Shipping Service Review from Toronto, Ontario

I have Ordered april 30th, but not received my order. Asked for a refund and they keep playing with me by emailing back and forth. I have spoken to Coco, Alex, Nina and Zara and send a dispute form but they keep sending me the same message that " they are checking my refund" and no refund as yet. I would like to call Interpol to stop the criminal company and they should not abuse people like that. Please let me know if you know ho to stop this criminals. Or you know a better action to take against these types of companies to stop them. Thanks
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2 comments
pissedoffmajor01
#1179857

i am having the same experience in Australia,,, so frustrating was promised a refund in 20 days AFTER the goods did not arrive in 6 weeks, then the bloody unwanted smelly clothes arrive. should have read these reviews before i purchased, they are so quick to take your money then ignore you. or this sorry for the inconvenience emails are ***!

grrrrrr

HAS this Doris helped you?

FashionmiaCares
Fashionmia Response
#1178571

 Dear customer, sorry for what happened to you.Please accept our sincere apology.Could you please give us a chance to rectify your case by emailing me your order number and your problem details to doris@fashionmia.com? I will spare no efforts to help you solve it.

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Review
#872161 Review #872161 is a subjective opinion of poster.
Reason of review
Order processing issue
With Official Company Response

Fashionmia Shipping Service Review from Toronto, Ontario

1.0
Details
I bought from fashion Mia 4 months ago. I try to contact them and they answered. But they didn't send my items. After all they neither contact me nor refund money. People stay away from luring cheap prices. You will going to lose money and hope both. Just contact your bank and tell them they are fruad. Atleast you ll get money.
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2 comments
FashionmiaCares
Fashionmia Response
#1172385

Dear Yunmi, sorry to hear that you have not received your item.Generally,the item will be sent to our customer in time. But sometimes accidents happen and the item may get lost or be delayed during the transit.

Hope that you can understand it. But please trust us that we do care every customer of us and we will try our best to help you solve your problem.

Could you please email me your order number and your problem details to doris@fashionmia.com? I will reply you asap.

Anonymous
#1173754
@Fashionmia Response

Your email is no reply address. I tried to email you all day..but it couldnt go through.

My order number is B1009118.

I just want refund! I ordered on January.

It is June now!!!! Thanks

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Review
#864393 Review #864393 is a subjective opinion of poster.
Reason of review
Bad quality
With Official Company Response
1.0
Details
I have bad experience with fashonmia.I have made the order in December 2015 after about 1 months I have received only part of this order (everything were too small size L that was like for kids for age 10), for second part of this order I was waiting more then months...
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1 comment
FashionmiaCares
Fashionmia Response
#1171954

Dear Jolanta, It is a pity to see that your shopping experience with us is not pleasant.We treat the satisfaction of our customers as our priority. Please accept our sincere apology for any inconvenience caused to you.Could you please email me your order number and your problem details to doris@fashionmia.com? We will try our best to help you solve your problems.

Review
#862609 Review #862609 is a subjective opinion of poster.
Cons
  • Cheaters
  • How small they were
  • Very bad experience at fasion mia
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Full refund
Tags
  • Garbage Clothing

Contact Fashionmia Customer Service

Mailing Address:
FashionMia.com
Flat/Rm 502, 5/F, Tung Sun Commercial Centre 194-200 Lockhart RD,Wan Chai
Hong Kong, 00852
China
Phone:
(888) 553-5616
All Fashionmia Contacts

Latest Question

Fashionmia Questions
2.3
Details
I had been a repeat customer in the past and had never had any problems until recently. I purchased several items on Christmas Eve. They all came in bunches which was fine, all except for one item that never got shipped. I figured it was just on back order, so I gave...
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1 comment
Candice_933
#1153197

Report it to Paypal or Visa and get your money back that is what I did. They are a total fraud been fighting with them...

They won't give your money back it is a scam....I didn't have to return anything just donated them to charity for rags now. Lets take this company down!!!!

Review
#825063 Review #825063 is a subjective opinion of poster.
Cons
  • Poor customer service
  • No refund given
  • Poor quality
Reason of review
Poor customer service
Loss
$19
Preferred solution
Full refund