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Fashionmia in New York, New York - Never received my purchase

1.0
Details
I may a purchase on May 6,2019 and it is six weeks later I have not received my items. I submitted a request for a refund no one has responded. I am extremely disappointed with Fashionmia.
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Review
#1567157 Review #1567157 is a subjective opinion of poster.
Reason of review
Order processing issue

Fashionmia in The Bronx, New York - Don't do business with this company not honest

order dresses on 2 separate orders as soon as I received dresses I contacted company several times each time they keep not giving what I ask for I want the return address so I can send back orders and get my money back I haven't gotten no where with these people my next step is the BBB
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Review
#1565076 Review #1565076 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$259
Preferred solution
Full refund
Tags
  • Sizing Is Not For Americans
I’ve ordered jewelry and dresses from this company and have not heard nor received anything - $72.62 worth- money was cashed and I have not heard from them! How does one contact them! I am really ticked off at this point!!!!!
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1 comment
FashionmiaCares
#1674620

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number or registered email address at comment@orderplus.com so that I could be able to solve your problem asap. Thank you for your kind support and cooperation. FashionMia

Review
#1516165 Review #1516165 is a subjective opinion of poster.
Reason of review
Order processing issue
5.0
Details
Self gift Happy . I made a self-care of a nice coat that I saw on the website, decided to make this gift for me because my birthday is coming soon and if nobody gives me anything, then I'm happy with what I bought.
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1 comment
FashionmiaCares
#1663493

Dear customer, Thanks for sharing your happy shopping experience with us here. Fashionmia would always love to be your fashion consultant and help you to be the most fashionable and the most beautiful person in fashion area.

Thanks again for your sincere words on us and we're always looking forward to your back. Thank you so much. Have a nice day!

Any question, please feel free to contact us via comment@orderplus.com. Fashionmia

Review
#1496221 Review #1496221 is a subjective opinion of poster.
Pros
  • Quality of the product i ordered
Reason of review
Good quality
Tags
  • Fashion Dresses
This company is terrible i recommend you call ur bank as i did and stop payment and get your money back because all they do is make excuses and apologize i think there a rip off get your money and u dont get the product save you emails from incase you need it down the...
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1 comment
FashionmiaCares
#1653012

Dear Customer, Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number or registered email address at comment@orderplus.com so that I could be able to solve your problem asap. Thank you for your kind support and cooperation. FashionMia

Review
#1482115 Review #1482115 is a subjective opinion of poster.
With Official Company Response
Don’t want the dresses anymore
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1 comment
FashionmiaCares
Fashionmia Response
#1604575

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1408997 Review #1408997 is a subjective opinion of poster.
With Official Company Response
1.3
Details
I do not recommending anyone to order anything from this website I replace the order and October 9 I still haven’t received any thing or any information, It’s been a month and week . Terrible customer service !!!!!!
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1 comment
FashionmiaCares
Fashionmia Response
#1598170

Dear customer, Thanks for your order. We are really sorry for the delay.

Could you please offer me your order number at comment@orderplus.com so that I could be able to help you check your order asap.

Thanks for your understanding in advance and looking forward to your reply. Fashionmia

Review
#1401116 Review #1401116 is a subjective opinion of poster.
With Official Company Response
Yes tried to reach out to talk to someone was not able to do not like that.
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1 comment
FashionmiaCares
Fashionmia Response
#1596457

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that we can confirm with the relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1398874 Review #1398874 is a subjective opinion of poster.
Reason of review
Problem with delivery
With Official Company Response
1.0
Details
Never shipped my order (claimed it was out of stock) and won't refund my money. They keep coming up with excuses. It should not take two weeks to refund money on an item that was never sent. Scam. Avoid at all costs. Following is the text of emails I received from them...
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1 comment
FashionmiaCares
Fashionmia Response
#1591144

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1391911 Review #1391911 is a subjective opinion of poster.
Cons
  • Charged for an order that i cancelled
  • Customer service not available
  • Very bad experience at fashion mia
Reason of review
Poor customer service
Loss
$29
Preferred solution
Full refund
Tags
  • Do Not Refund
  • Unlawful Business Dealings

Contact Fashionmia Customer Service

Mailing Address:
FashionMia.com
Flat/Rm 502, 5/F, Tung Sun Commercial Centre 194-200 Lockhart RD,Wan Chai
Hong Kong, 00852
China
Phone:
(888) 553-5616
All Fashionmia Contacts

Latest Question

Fashionmia Questions
With Official Company Response
I was not satisfied with the merchandise. the customer service was not willing to accommodate with the shipping charges. The sizes run very small than it states on the site.I have always ordered big orders from them and they are not willing to work with you even...
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2 comments
Anonymous
#1247255

You Fashionmia are always saying "strict quality assurance", you have nothing but bad service

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Review
#951880 Review #951880 is a subjective opinion of poster.
Reason of review
Not as described/ advertised