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I bought 10 Items for my wife Christmas, I bought clothes at the same size but some fitted as medium and some fitted as extra small. Also item came broken and others came different from what was advertised on the website. I tried to returned 5 of 10 items worth $158,...
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1 comment
FashionmiaCares
#1626482

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1443891 Review #1443891 is a subjective opinion of poster.
Reason of review
Poor customer service
1.7
Details
Mad: I ordered $ 45.00 of merchandise from this company 12/12/2018. When I called to check on the delivery, the phone number said leave a message and we will get back in touch with you. It is 1/08/2019 and I have not heard from one person from this company. Every time...
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1 comment
FashionmiaCares
#1626484

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1443821 Review #1443821 is a subjective opinion of poster.
Cons
  • Never received product
Reason of review
Poor customer service
Loss
$46
Preferred solution
Full refund
With Official Company Response
About 25min no answer yet I was over charged $120 please return my money
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1 comment
FashionmiaCares
Fashionmia Response
#1595055

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1396151 Review #1396151 is a subjective opinion of poster.
Reason of review
Problems with payment
With Official Company Response

Fashionmia Shipping Service Review from Chicago, Illinois

1.0
Details
I place the order with fashioned Mia on June 6th it is now July 5th no order just a email indicating 3 to 5 days the order will be shipped to your country. Then another 3 to 5 days for to be shipped to you. 3 to 5 days left right 2 months you will get it within that time. No more of my business
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1 comment
FashionmiaCares
Fashionmia Response
#1182113

Hello,

Thank you for your review.

3 to 5 days is the processing time for us to prepare your order, which is stated on our websites.

Could you please offer me your order number? I will help you with checking your order status here. If you paid for expedited shipping; however, it takes 2 months to arrive, i will refund you the difference.

Looking forward for your reply.

Have a nice day:) Doris Fashionmia.com

Review
#877005 Review #877005 is a subjective opinion of poster.
Reason of review
Order processing issue
With Official Company Response

Fashionmia Shipping Service Review from Chicago, Illinois

I ordered dresses and I never received them. I tried to get in communication with them to get my money back or to at least know what the hold up was, I never heard back. I would not trust this company with money. They work fast to get the money but drag to give you what you wanted, or even to just give it back.
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1 comment
FashionmiaCares
Fashionmia Response
#1177026

Dear Maria, It is a pity to see that your shopping experience with us is not pleasant.We treat the satisfaction of our customers as our priority. Please accept our sincere apology for any inconvenience caused to you.Could you please email me your order number and your problem details to doris@fashionmia.com? We will try our best to help you solve your problems.

Review
#870422 Review #870422 is a subjective opinion of poster.
Reason of review
Order processing issue
With Official Company Response

Fashionmia in Chicago, Illinois - I have not received my order.

Hello, My is Deanne Boyd. My payment order number is B1422759. i have not recvieved my complete order. The following items I have not received: Item Price Qty Price buttons Compact Elastic Leggings Color: sky_blue Size: xxl US $18.95 1 US $18.95 Compact Skimny Leggings Color: black Size: xl US $4.95 1 US $4.95 buttons Compact Elastic Leggings Color: orange_red Size: xxl US $18.95 1 US $18.95 buttons Compact Elastic Leggings Color: camel Size: xxl US $18.95 1 US $18.95 Item Subtotal: $116.55 Discount: $0 Shipping cost: $ Grand total: $116.55
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1 comment
FashionmiaCares
Fashionmia Response
#1177023

Dear Deanne, sorry to hear that you have not received all of your items. Have just sent you an email. Could you please check your mailbox?

Review
#870322 Review #870322 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$80
Preferred solution
Full refund
With Official Company Response

Fashionmia Shipping Service Review from Chicago, Illinois

My name is Deanne Boyd and my order# is B1422759 I have not received my three pants or my black leggings.
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1 comment
FashionmiaCares
Fashionmia Response
#1173263

 Dear Deanne, sorry for what happened to you.Please accept our sincere apology.Could you please give us a chance to rectify your case by emailing me your order number and your problem details to doris@fashionmia.com? I will spare no efforts to help you solve it.

Review
#865110 Review #865110 is a subjective opinion of poster.
Reason of review
Problem with delivery
With Official Company Response

Fashionmia in Chicago, Illinois - Fashion Mia is a SCAM!!!

1.0
Details
Do not order from this company! I ordered a dress on March 27, 2016, and after waiting a month, I figured out that the dress was out of stock by logging in to review my order (FYI, it wasn't obvious to identify my item was out of stock and also, they never contacted me about my order either). On April 26, 2016, I cancelled my order and after a dialog with customer support, confirmed my desire for a full refund, not a credit. Over the next 6 weeks, I inquired multiple times about my refund. I was originally told it would take 7-15 days, then I was told I would have it by May 28, somewhere in there they had a issue with their financial system, and finally upon my last inquiry, I was told it would be early June 2016. Many times I was asked to wait patiently and toward the end, I specifically pointed out I had, as it had been weeks. By now, I was so frustrated with FashionMia, that I decided to look to see if I could get help from my payment method, which happened to be PayPal. After filing a dispute with PayPal, my refund was deposited into my account in less than 24 hours of filing the dispute. Overall, I truly believe Fashion Mia purposely didn't contact me about my original order being out of stock and jerked me around for weeks, assuming I would eventually forget and they'd keep my money. It wasn't an expensive dress, however it is the principle of the matter.
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2 comments
Anonymous
#1179978

good on you!

, this site has 100's of people who have bothered to share their despair .. I really have learnt a lesson and lost $260 sadly i gave CC not paypal as my payment, in full in May.

cheers from Australia

FashionmiaCares
Fashionmia Response
#1172809

 Dear Cynthia, sorry for what happened to your order.Please accept our sincere apology.You have got the refund from paypal, right? Is there anything else we can do for you?

Could you please give us a chance to rectify your case by emailing me your order number and your problem details to doris@fashionmia.com? I will spare no efforts to help you solve it.

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Review
#864595 Review #864595 is a subjective opinion of poster.
Cons
  • Quality or service
  • Not able to speak with someone on the phone at fashionmia
  • Poor business ethics
Reason of review
Poor customer service, lack of communication, and inability to provide a refund prior to filing a dispute with the payment method.
With Official Company Response

Fashionmia Dress Review from Chicago, Illinois

1.5
Details
Bad service all around. Timeliness in receiving order was very slow. Size scale is way off. I wanted to exchange. The cost to send dress back was more than the cost of the dress. All they agreed to is giving me an $8.00 coupon toward another purchase. I lost $25.00, a lot of time. Very unhappy.
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3 comments
FashionmiaCares
Fashionmia Response
#1155877

Dear LynnZellmann,

Thank you for your order from Fashionmia.

And we are sincerely sorry that our products do not meet your expectations.

May I have your order number if you do not mind. Thus, we can check it for you here and deal with it if you are not satisfied with the result previously.

Looking forward to hear from you soon.

Customer Service from Fashionmia E-mail: linda@fashionmia.com

Anonymous
#1155943
@Fashionmia Response

B1330457

FashionmiaCares
Fashionmia Response
#1157042
@Fashionmia Response

Hello LynnZellmann,

Thank you for your reply.

We sent you an email with the detailed information about your order for you to check to lzl****@yahoo.com. Would you please check and confirm it? If there is any problem regarding it, please feel free to contact with us. Thank you.

Looking forward to hear from you soon.

Customer Service from Fashionmia

E-mail: linda@fashionmia.com

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Review
#843773 Review #843773 is a subjective opinion of poster.
Reason of review
Pricing issue

Contact Fashionmia Customer Service

Mailing Address:
FashionMia.com
Flat/Rm 502, 5/F, Tung Sun Commercial Centre 194-200 Lockhart RD,Wan Chai
Hong Kong, 00852
China
Phone:
(888) 553-5616
All Fashionmia Contacts

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Fashionmia Questions

Fashionmia - 2Jacket And Shirt Dress Review from Chicago, Illinois

1.0
Details
This is the worst I have ever went threw with ordering from a company . I Order 4items and received 1 now I can't get any answers from this company they sent my bank a letter stating I got the merchantdise. And I didn't the bank refuse to return my money because of the lies there telling will never order anything else from this site .. or refer anyone to do so.. this company is a rip off..
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2 comments
fashionmia2016
#1153320

Dear cutomer:

Thanks for you ordered from our website.

If you have paid for 4 items, and you will received the transaction ID which could prove how much you cost for the order. Please sent it and the package or older number to my email address, I will able to figure out what happened with the rest of items. Please don't worry, we will make sure that you get the whole order.

Looking forward to see you soon.

linda@fashionmia.com

Candice_933
#1153020

Report it to Paypal or Visa and get your money back that is what I did. They are a total fraud been fighting with them... They won't give your money back it is a scam....

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Review
#840083 Review #840083 is a subjective opinion of poster.
Reason of review
Problems with payment