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I bought 10 Items for my wife Christmas, I bought clothes at the same size but some fitted as medium and some fitted as extra small. Also item came broken and others came different from what was advertised on the website. I tried to returned 5 of 10 items worth $158,...
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1 comment
FashionmiaCares
#1626482

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1443891 Review #1443891 is a subjective opinion of poster.
Product
Fashionmia Clothing
Reason of review
Poor customer service
1.7
Details
Mad: I ordered $ 45.00 of merchandise from this company 12/12/2018. When I called to check on the delivery, the phone number said leave a message and we will get back in touch with you. It is 1/08/2019 and I have not heard from one person from this company. Every time...
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1 comment
FashionmiaCares
#1626484

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1443821 Review #1443821 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Cons
  • Never received product
Reason of review
Poor customer service
Loss
$46
Preferred solution
Full refund
I got merchandise in ending October was too small so I returned on November 10th never got the credit on my account have the tracking number tracking number is 9434610200829885919789 ups store #5049 shipping date Nov 2018
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1 comment
FashionmiaCares
#1612630

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1420792 Review #1420792 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
About 25min no answer yet I was over charged $120 please return my money
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1 comment
FashionmiaCares
Fashionmia Response
#1595055

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

With Official Company Response
ID
#1396151 Review #1396151 is a subjective opinion of poster.
Reason of review
Problems with payment
2.3
Details
they are cheap cheap clothes and they are not american sizing. I have been gettin g the run around, they told me in one email that they dont want to give me the mailing address, give the clothes to someone and they will give me a credit. If they clothes dont fit why...
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1 comment
FashionmiaCares
Fashionmia Response
#1581216

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

With Official Company Response
ID
#1379831 Review #1379831 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • Getting the runaround from cust service
  • Refusal of return address
Reason of review
Fast order processing

Fashionmia - B1040951 Review from Danville, Illinois

2.4
Details
I placed an order in February, 9 months ago, and am still waiting on my refund for items in that order that were out of stock, but I wasn't aware of that until I inquired about it 3 months later. Frances from CSD at fashionmia said I could get a refund in the form of ordering more items for the price owed to me, but when I placed my refund order I never received a reply from her. I forwarded my emails to the generic email acct and have yet to receive a reply. I was so happy with the products I had received from past orders, but because of this incident I will no longer order from this site. Buyers beware. CSD is very poor.
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1 comment
FashionmiaCares
Fashionmia Response
#1240841

I am really sorry for this my dear,Frances has left the position for quite a long time,could you please email me to lollie.zou@orderplus.com,I will check it out and get back to you asap.

With Official Company Response
ID
#944096 Review #944096 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Fashionmia - Shipping Service Review from Fox Lake Hills, Illinois

2.0
Details
I didn't got on time my order v.sad
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1 comment
FashionmiaCares
Fashionmia Response
#1228417

Hello Azeb,

Thank you for your review.

Could you please offer me your order number and I will help you check the order status here.

Email: doris@fashionmia.com

Best wishes!

Fashionmia.com

With Official Company Response
ID
#936948 Review #936948 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Problem with delivery

Fashionmia - Refund Never Received

I will never order from here again. I ordered twice from them. Each order included 5 dresses. However, in both orders, I never received 2 of the dresses. So I didn't receive 4 dresses in total. They said it was because they were out of stock. I was fine with that, but I obviously wanted a refund. I've been asking them for months where my refund is, and each time they respond to wait even longer. It's been almost a year and I still haven't gotten my money. I don't know if I'll ever get it, but I'll keep emailing them.
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1 comment
FashionmiaCares
Fashionmia Response
#1225585

Hello,

Thank you for your review.

Could you please offer me your order number and I will definitely help you ASAP.

Email: doris@fashionmia.com

Best wishes!

Fashionmia.com

With Official Company Response
ID
#934361 Review #934361 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Problems with payment
Tags
  • Impossible Refund Policy
  • Poor Refund Policy
  • Impossible Returns
1.4
Details
I am very unhappy with Fashion Mia .I order a dress early part of July for a wedding in August the wedding came no dress .when l call it just rings and rings . if i had seen the review be for l would nt have order from them .it sad that they are still in business and...
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1 comment
FashionmiaCares
Fashionmia Response
#1197914

Dear Lisa,

Thank you for sharing your experience here. My sincere apology for this unfortunate situation.

I have checked your order just now and according to the tracking info, it may have something wrong with the Custom.

Please wait for one more week, and if it is still that, I can arrange resend to you.

Date Time Location Activity

2016-07-26 03:00:00 InTransit Waiting for customs clearance on 2016-07-26 03:00

2016-07-26 00:00:00 N/A Pre-Shipment Info Sent to USPS 2016-07-25 15:34:00 InTransit Arrived at destination port on 2016-07-25 15:34 2016-07-24 22:55:00 InTransit Departed on 2016-07-24 22:55 Best wishes! Fashionmia.com

With Official Company Response
ID
#898429 Review #898429 is a subjective opinion of poster.
Cons
  • Unsatisfied
Reason of review
Problem with delivery
Loss
$18
Preferred solution
Let the company propose a solution

Contact Fashionmia Customer Service

Website:
Mailing Address:
Flat/Rm 502, 5/F, Tung Sun Commercial Centre 194-200 Lockhart RD,Wan Chai
Hong Kong, 00852
China
Phone:
(888) 553-5616
Contact Fashionmia Customer Service

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Fashionmia Shipping Service Review from Chicago, Illinois

1.0
Details
I place the order with fashioned Mia on June 6th it is now July 5th no order just a email indicating 3 to 5 days the order will be shipped to your country. Then another 3 to 5 days for to be shipped to you. 3 to 5 days left right 2 months you will get it within that time. No more of my business
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1 comment
FashionmiaCares
Fashionmia Response
#1182113

Hello,

Thank you for your review.

3 to 5 days is the processing time for us to prepare your order, which is stated on our websites.

Could you please offer me your order number? I will help you with checking your order status here. If you paid for expedited shipping; however, it takes 2 months to arrive, i will refund you the difference.

Looking forward for your reply.

Have a nice day:) Doris Fashionmia.com

With Official Company Response
ID
#877005 Review #877005 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Order processing issue