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I places a few orders from South Africa. The first one arrived and what a mess. The threads were hanging from the iems it was so poorly made. I sent photographs whitch I will attach. The sizes were not as advertised but far smaller. The linen and Cotton materials turned out to be plain polyester. I tried to return it after MANY letters between us but was told that I had to pay quite a bit from my side to return the mess.

The reaction from their side was , give it away as gifts. I will not even consider that at all. A few more parcels arrived and I did not accept any of them from the post office and instruted them to return the parcels unopened.

I had a letter from the customer service yesterday to tell me they will refund me with 30% of the total of the one parcel because it was opened.nothing about the returned items at sll was mentioned.

I Comunicated with Catherine and after that Rella Han. Attached are the last letters that I wrote and received

I would like to return my items.

The quality is beyond poor and the sizes completely wrong.

I am living in South Africa. I had to pay ZAR 105.00 to receive the parcel.

Will I have to pay again to send it back?

My order was B2353800

Martha Schoeman

The reply:

Dear customer,

B2353800

Thanks for your reply and sincerely sorry for all inconvenience we have caused to you.

Please note that 25 $ cash coupon or 21 $ refund will be the most we can offer for the item you have received.

Looking forward to your early reply.

Product or Service Mentioned: Fashionmia Clothing.

Reason of review: Bad quality.

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Anonymous
#1661933

Do not believe any response from Fashionmia abt rectifying your order. They will continue to drag this on for months and then stop responding

FashionmiaCares
#1660642
Fashionmia Verified Representative

Dear Customer, Thank you for your order and sharing your shopping experience here, we are so sorry for any inconvenience caused to you. Your order has been checked and our customer service has sent an email to your register email address Schoeman******@gmail.com, please check and reply us.

Any question, you can also feel free to contact us via comment@orderplus.com. Thanks for your cooperation.

Have a nice day! Fashionmia