I have cancelled a dress. It was put through 11 times, resulting in a $528 nsf fee.
I then was talking to a rep and she asked me to go out and purchase an internet security card from Walmart. NO such thing. She also told me to buy an ITunes card with $100. and give her the number.
Four more times I was asked to go get more Itune cards totally $275. She said she would have the money in the account by 5. It came and went. Then I got a call from her asked me to buy one more card to cover their bank charge for the transfer, which I did.
She said all of these monies would be deposited in my account this morning. They did not do it.
They also asked for my bank account number, to deposit the money. It is not there.
Reason of review: Return, Exchange or Cancellation Policy.