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Fashionmia in Miami, Florida - Upset customer !

Need to return I’ve left more than 10 messages and you have not yet return my call it has been more than 1 month
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Review
#1590738 Review #1590738 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Full refund
BUYER BEWARE. I purchased 2 coats that were clearly way too big. I requested a refund, and the answer I received was so many excuses NOT to return the merchandise and only offered 20% return fee. WOW...I am out $105.00. I wish I had read more of the BAD review. I will...
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1 comment
FashionmiaCares
#1658290

Dear Customer, Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number or registered email address at comment@orderplus.com so that I could be able to solve your problem asap. Thank you for your kind support and cooperation. FashionMia

Review
#1486639 Review #1486639 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Quiero hacer compras y nunca puedo terminar por q dice q mi contraseña incorrecta tengo los articulos Seleccionados y nada q puedo hacer Espinoza.Gutierez@yahoo.com
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1 comment
FashionmiaCares
#1635725

Dear customer, Thanks for your message on Pissedconsumer, we are really sorry for the inconvenience to you. I have sent an email to your registered email address Espinoza.Gutierez@yahoo.com, could you please check your inbox later and give me reply asap?

Once I get your response, I could be able to help you asap. If you have other questions, please feel free to let me know at comment@orderplus.com

Review
#1455492 Review #1455492 is a subjective opinion of poster.
Reason of review
Order processing issue
5.0
Details
No body answer. The sistem don't change my new address, they go to delivery in the old address. My new address is 3608 E Giddens Ave Tampa florida 33610. When I try to take the information of the order the sistem close the window, only I have I'd transaction
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1 comment
FashionmiaCares
#1622435

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1437373 Review #1437373 is a subjective opinion of poster.
Reason of review
Order processing issue
I'm so disappointed with the delays in sending the orders. I purchased a coat on November, 19th. Almost a month later, I haven't received it yet. Even when they stated I should be receiving it "normally within 3-7 days". I was planning to wear this item on my trip to...
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1 comment
FashionmiaCares
#1612633

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1421656 Review #1421656 is a subjective opinion of poster.
Reason of review
Order processing issue
Yes I did nobody call me back or sent an email
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1 comment
FashionmiaCares
#1608126

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1413278 Review #1413278 is a subjective opinion of poster.
Reason of review
Poor customer service
1.8
Details
My experience with this company has been absolutely awful!!! They don't reply to emails, items take months to arrive and the quality is very, very poor!! The photos on their website are deceiving and I lost the money I spent because I cannot return the items nor will I...
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3 comments
Anonymous
#1607842

Please indicate what happened to order B2474434. You need to ship the orders earlier.

Your orders take way too long to be shipped. I need this order soon leaving the country shortly. Where is this order B2463272 ? It has been 20 days since the order was placed.

This is my last time ordering from you. Need some answers

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Review
#1409057 Review #1409057 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$35
Preferred solution
Full refund
With Official Company Response
After 4 or 5 weeks, finally got my order and it was all trash. Of the three little dresses, they were all way too big and two of them had rips in them. The offered a $10 coupon in lieu of refund or exchange. I'm simply going to dispute the purchase on my credit card....
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1 comment
FashionmiaCares
Fashionmia Response
#1601131

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1405091 Review #1405091 is a subjective opinion of poster.
Reason of review
Bad quality
With Official Company Response
1.0
Details
Ordered dress October 1 it is now November 5 I still don’t have it and I have a wedding on the 11th but I wanted to wear at two !!!
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1 comment
FashionmiaCares
Fashionmia Response
#1593478

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with the relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1394885 Review #1394885 is a subjective opinion of poster.
Reason of review
Order processing issue

Contact Fashionmia Customer Service

Mailing Address:
FashionMia.com
Flat/Rm 502, 5/F, Tung Sun Commercial Centre 194-200 Lockhart RD,Wan Chai
Hong Kong, 00852
China
Phone:
(888) 553-5616
All Fashionmia Contacts

Latest Question

Fashionmia Questions
With Official Company Response
I placed a $120.79 order its been 2 months never received my order.the 800 number you never get a csr.only. answer mach o ne
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1 comment
FashionmiaCares
Fashionmia Response
#1585866

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1384700 Review #1384700 is a subjective opinion of poster.
Reason of review
Order processing issue