1.9
Details
Ordering from fashionmia was a terrible terrible experience. The only good thing was the lady at customer service" Yolanda" but she also does not read messages properly and its hard to convey message to her. Good hearted but not professional. Didn't help much except...
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1 comment
Fashionmia Response #1280648

Hello, thank you for your order from Fashionmia. There is strict quality assurance before each product is packed and shipped. If the items came with defection or bad quality, or is not as advertised on the website, please send me a few photos to lollie.zou@orderplus.com with your order number, I would surely help you with your problem.

With Company Response
ID
#996233 Review #996233 is a subjective opinion of poster.
Product
Fashionmia Jacket
Cons
  • Business ethics and policies - not trust worthy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$31
Preferred solution
Full refund
4.9
Details
Jackets were ordered from FashionMia November 29, 2016. But, when they arrived, my Mom and I agreed that these were not for me (us). I contacted FashionMia's customer service. I was nervous at first that my request to return or exchange the items would not garner a...
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1 comment
Fashionmia Response #1281187

Thank you so much for your order and sharing , Glad to know your problems have been settled :) welcome visiting us again !

With Company Response
ID
#995914 Review #995914 is a subjective opinion of poster.
Product
Fashionmia Jacket
Pros
  • Fact that i matter to fashionmia
Reason of review
Good customer service

Fashionmia - No Angry at All

5.0
Details
I ordered an amazing jacket from fashion mia. It has so versatile qualities and it fits my crazy life perfectly! I can dress it up or dress it down. I'm always going from one place to the next and with this jacket I can wear it to any type of event either casual or formal. Another thing about the jacket i love so much is the fact that it isnt very intimidating. A lot of fashion trends are very intimidating for my profession but it is also business friendly and creates the right atmosphere when I walk into a business type venture. I will definitely shop with them again.
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1 comment
Fashionmia Response #1274453

Thank you for your post,you must be amazing on the clothes ^^

With Company Response
ID
#994047 Review #994047 is a subjective opinion of poster.
Product
Fashionmia Jacket
Reason of review
Good quality
I leave in Uk, I wanted to buy me a new winter jacket and I found Fashion Mia, then I bought a beautiful winter jacket from Fashion Mia; I think the price was very accessible and the style was beautiful. I received my order very quickly without any problem, wrapped in...
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1 comment
Fashionmia Response #1271538

Thank you so much for your order and sharing ,welcome visiting us again !

With Company Response
ID
#991384 Review #991384 is a subjective opinion of poster.
Product
Fashionmia Jacket
Pros
  • Excellent
  • Customer service help
Reason of review
Good customer service

Fashionmia - Jacket Review

5.0
Details
I ordered two jackets, precisely jacket and coat. Very excited to see the quality and speed as well as the kindness of the team from fashionmie. warm ...
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1 comment
Fashionmia Response #1271521

Thank you for sharing,how sweet!

With Company Response
ID
#990319 Review #990319 is a subjective opinion of poster.
Product
Fashionmia Jacket
Reason of review
Good quality

Fashionmia - Jacket Review

4.8
Details
Ordered a jacket that was too small. They were very good about working with me to get me a new one. No issues
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1 comment
Fashionmia Response #1270160

Thank you for sharing , great to know you got a new one,hope it fits this time :)

With Company Response
ID
#989415 Review #989415 is a subjective opinion of poster.
Product
Fashionmia Jacket
4.7
Details
I ordered a red jacket and received it and it was too small, mainly in the arms.I assume for some things, you have to order a larger size. I was a cute jacket though. I contacted customer service and they sent me several options. They suggested I contact my choice of...
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1 comment
Fashionmia Response #1258759

Thank you for your order and post,sorry to hear that item you love was sold out.

Don't worry dear,we are having lots of promotions on the way to celebrate the new year Come find out ! → → → http://www.fashionmia.com/promotions_offers.html

With Company Response
ID
#976613 Review #976613 is a subjective opinion of poster.
Product
Fashionmia Jacket
Pros
  • Wide range of items
Cons
  • Sizing chart
Reason of review
Not as described/ advertised

Fashionmia - Jacket Review

4.9
Details
I ordered a jacket online and was worried about the quality.. turns out the jacket is amazing and I am sure it will last quite a while! Their customer service is amazing! Will for sure buy from them again!!
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1 comment
Fashionmia Response #1249289

Thanks for your order and sharing here :)

Glad to know you are pleased with the product and our service,that's been a great honor!

With Company Response
ID
#964730 Review #964730 is a subjective opinion of poster.
Product
Fashionmia Jacket
Reason of review
Good quality

Fashionmia - Thumbs Up!

4.5
Details
I took the *** with 2 jackets which turned out to be exactly as pictures and so beautiful. I'm so happy. Only thing was I feel they run small. I got a US 4 which has a tag inside as M which I have always been (36 in. chest). These were a little tight around the arm area and a wee bit on the short side. So I'm going to exchange for a US 6 which I'm assuming is a "L". I will definitely keep that in mind for future purchases - it definitely won't be my last - because like I said those jackets were amazing! Also, when I e mailed the support team back they got back to me within 30 minutes which is unheard of. Normally companies take at least 24 hours to respond. I will definitely continue to shop here.
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1 comment
Fashionmia Response #1245532

Thank you for your kind sharing ,how lovely !

With Company Response
ID
#960607 Review #960607 is a subjective opinion of poster.
Product
Fashionmia Jacket
Reason of review
Good quality

Fashionmia - Well made...Well played

4.3
Details
Ladies this one does not disappoint! With the slightly sheer long sleeves, softly pleated blouson front draping and finished waist and wrist, coupled with the carefree pullover styling sure to be the go to top of fall. I cannot remember if this comes in other colors but I will be checking! It's pretty, feminine, extremely soft & light with a versatility that will transition from stylishly chic to fabulously classy with casual ease. Dress her up or down, lunch meeting with the team, sexy night out with your favorite team leader this will be the one. BTW, for those of us "with a lil more to love" the soft front draping just enough to be forgiving without looking like your working hard at hiding. I think whatever you may be working with, this is a wardrobe staple that will work for U! Remember your greatest beauty is helping others find beauty in themselves.
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1 comment
Fashionmia Response #1240850

Thank you for your post,you've been so generous to share it all.

With Company Response
ID
#946883 Review #946883 is a subjective opinion of poster.
Location
Minna, Niger
Product
Fashionmia Jacket
Pros
  • Customer service
Reason of review
Good quality

Fashionmia - Jacket Review from Pompano Beach, Florida

1.5
Details
It is the end of September now and I've been dealing with this company since March, so at this point I am thoroughly ticked off. I ordered 2 jackets through the website but changed my mind a few days later and cancelled the order. Cancelling was not a problem since they are out of China and had not even begun to process the order but they had already withdrawn my payment. They first asked me to wait 20 business days for the refund to process. I waited patiently and after 25 business days I emailed them to see if there was a problem. I was told that they did have a problem with it and they asked if I would please set up a PayPal account for them to send the refund to instead because that way would only take 10-20 business days. So, I set up a PayPal account and gave them the information required to refund my order. I again waited patiently, and I again did not receive a refund. I began sending weekly emails to them after that and filed a dispute with the company on their website. I have received the same response, almost word for word, from them in all of these emails. Each time they apologize and tell me that they have marked my refund as urgent and asked that I please wait just a few more days. Nothing ever happens! There is also a phone number listed on their website, but no one has ever picked up the phone on any of my attempts to call them. I will NEVER again do business with this company, and I suggest that you don't either. From other reviews that I have seen, the problems that happen when dealing with Fashion Mia are frequent and include problems such as orders taking 5 or 6 months to arrive, very poor quality of clothing, and extreme difficulty with trying to resolve problems with orders. Buyers beware!!!
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1 comment
Fashionmia Response #1217138

Hello,

Thank you for your review.

Could you please offer me your order number and I will help you with your problem ASAP.

And there is strict quality assurance before each product is packed and shipped. If the items came with defection or bad quality, or is not as advertised on the website, please send me a few photos to doris@fashionmia.com with your order number, I would surely help you with your problem.

Email: doris@fashionmia.com

Best wishes! Fashionmia.com

With Company Response
ID
#922941 Review #922941 is a subjective opinion of poster.
Location
Pompano Beach, Florida
Product
Fashionmia Jacket
Reason of review
Return, Exchange or Cancellation Policy

Fashionmia - Do not buy warning warning warning

1.0
Details
WARNING. WARNING. WARNING Be warned when purchasing products online from FashionMia. Products do not match the marketing photos, nor do they come in correct size. Size large and 'fits one size' came in medium and small. Fabric is cheap and one is like rough hessian, the other a plastic bag. Fashion Mia does not take responsibility and requests that items are returned at buyer cost. This is not Ok when product does not match request. 5 months of promised refund does not happen. WARNING.
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2 comments
Anonymous
#1199104

Partial refund..about a third of cost even though business advised that they had sent wrong sizes.

Resolved for me but I will never purchase from this website in future...

Fashionmia Response #1186911

Dear Bernadette,

Thank you for your review. My sincere apology for this long time waiting.

Refer to the product details to see the exact measurement first and choose corresponding size (S, M, L, etc) below the picture of products.

And there is strict quality assurance before each product is packed and shipped.

I have contact PayPal and please don't worry, refund will be back within 7 business days.

Best wishes! Fashionmia.com

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With Company Response
ID
#883680 Review #883680 is a subjective opinion of poster.
Location
Darwin, Northern Territory
Product
Fashionmia Jacket
Cons
  • Company sending fake product
  • Poor refund policy
  • Stinky clothing
Reason of review
Bad quality
Loss
$60
Preferred solution
Full refund

Fashionmia - Jacket

5.0
Details
this jacket was a good fit and nice length. I couldn't be any happier. I like the style and the price was better than I expected. It is heavy enough to wear on a lightly cool day, or to wear as part of an outfit. It's a unique style of dress you won't find in the department stores. Well done. I will be ordering something else. The items fit my budget, and I don't have to get in my wheelchair and find a store I can fit in or worry about asking for anyone's help. And I know my size which is good. Thanks so much for showing up.
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1 comment
Fashionmia Response #1177106

Dear friend, Thank you for placing your order from Fashionmia. I am very happy and greatly appreciated that you are satisfied with your shopping experience.

Welcome to our store again. Thank you very much.

With Company Response
ID
#870991 Review #870991 is a subjective opinion of poster.
Location
Bronx, New York
Product
Fashionmia Jacket
Reason of review
Good customer service

Fashionmia Jacket Review from San Diego, California

This company is nothing but a rip off. I bought a jacket they sent me the wrong size. Would not return my emails. Send the item back pay $23 to do it. .Never heard from them againfor two months then received the item back today four months later never even opened return package. Sent the package back to me same item in it. I would not even give them one star that bad.
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1 comment
Fashionmia Response #1164073

Dear Customer,

Thanks for your order from Fashionmia.

Sincerely sorry for the inconvenience about the problem you mentioned here.

May I have your order number if you do not mind. Rest assure that we will check it for you and deal with it immediately.

Looking forward to hear from you soon.

Customer Service from Fashionmia

E-mail: linda@fashionmia.com

With Company Response
ID
#853279 Review #853279 is a subjective opinion of poster.
Location
San Diego, California
Product
Fashionmia Jacket
Reason of review
Not as described/ advertised

Fashionmia Jacket Review from Riverdale, Georgia

1.5
Details
I placed my order April 28, 2016, I received my order on May 20th. I received a different jacket not the one I ordered. It took so long to received my order I was too afraid to return it. I will never order from this compoaby again. You can not track your order, no phone or contact at all. Bad business
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2 comments
Anonymous
#1180387

My order was placed on April 7, was told that package was lost. till this date I have not received refund. Do not buy!

Fashionmia Response #1163048

Dear Customer,

Thanks for your order from Fashionmia.

Sincerely sorry for the inconvenience about the problem you mentioned here.

May I have your order number if you do not mind. Rest assure that we will check it for you and deal with it immediately.

Looking forward to hear from you soon.

Customer Service from Fashionmia E-mail: linda@fashionmia.com

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With Company Response
ID
#851755 Review #851755 is a subjective opinion of poster.
Location
Riverdale, Georgia
Product
Fashionmia Jacket
Reason of review
Not as described/ advertised