Fashionmia - REFUND RETURN

I AM HAVING A PROBLEM GETTING BACK IN CONTACT WITH FASHION MIA. FOR $64.00 REFUND. THIS IS NOT FAIR. I'VE SENT THE ITEMS TO YOU. IN MAY. YOU TOLD ME YOU RECEIVED THEM. I BEEN EMAILING YOU. A NOW THE ADDRESS CANNOT BE FOUND. PLEASE SEND ME MY MONEY. Wtf ***
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ID
#1567371 Review #1567371 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Product
Fashionmia Jacket
Reason of review
Return, Exchange or Cancellation Policy
I purchased 2 (woolen ) women's jackets, and 2 buttoned tops in 2017. They sent me two cheap fleece jackets and the material of the tops were of very low quality. I could not use them. Another complaint is that their customer service was unacceptable. They offered 12...
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1 comment
FashionmiaCares
#1677112

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number or registered email address at comment@orderplus.com so that I could be able to solve your problem asap. Thank you for your kind support and cooperation. FashionMia

ID
#1519394 Review #1519394 is a subjective opinion of poster.
Location
Rockville, Maryland
Product
Fashionmia Jacket
Reason of review
Bad quality
1.0
Details
I ordered a jacket from them. Received it late. It looked like something NO ONE would wear. Supposed to have shepa like lining. Red (prunous) color. It had a bad odor. I lost money but know to never buy from them again. Don't see how they could be member of BBB. I...
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1 comment
FashionmiaCares
#1634640

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1454283 Review #1454283 is a subjective opinion of poster.
Product
Fashionmia Jacket
Reason of review
Bad quality

FashionMia is Cheater

1.0
Details
We ordered a coat online from fashion Mia for $31.00. They sent us a piece of garbage. We complained about it, First they told us they will send us a coupon for $7.00 that we can use for another purchase. really, $7.00 Coupon for another *** Product instead of our money back? When we protested, they asked us to send the product back so that they can refund amount. We spend another $13.00 for sending it back. Now, they are saying that they will refund only $25.00. If they can not pay for shipping, why they asked us to send it back. They could have asked & we could have shown that piece going to our dustbin (May be we will not even put it in there as it was not even worth of our garbage bin). We are telling it to all our friend as well so that they never use this site to buy any product.
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2 comments
Anonymous
#1620099

This is what Fashionmia replied with - We confirmed that you paid USD31.8 for your order, which includes shipping fee USD5.85 and products fee USD25.95. The shipping fee was paid to shipping company, they did make the delivery to you and they finished their work and should get the fee.

So we could refund you USD25.95, hope you can understand. --------------------------------------------------------------------------------------------------------------------------- My response - Ideally I paid the money for the product that I didn't order because I ordered something and I got something else which is totally different from what I ordered so you tell me why should I be the one to bear the shipping cost? Also what about the fee of $12.90 I paid in shipping that product to LA address that one of your representative has asked me to? I shipped it to LA address in the impression that I will get all my money that I spent back but now you are refuting everything and are willing to pay only $25 that put me in a loss of $20 straight.

You please compare the attachments and tell me if they look similar to you even 50% and surprisingly no one from your company is saying anything about the product they shown in pictures and what they sent. I let you be the judge of my complaint if you think has any grounds.

FashionmiaCares
#1619463

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

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ID
#1432929 Review #1432929 is a subjective opinion of poster.
Location
Harrisburg, North Carolina
Product
Fashionmia Jacket
Cons
  • Rude and unhelpful emails when you actually get a response
  • Unsatisfied
  • Lying about refund
Reason of review
Bad quality
Loss
$44
Preferred solution
Full refund
1.9
Details
Fashionmia - Clothes does not fit ......who do i send the return too
Ordered a jacket for my mom. The jacket is way too small for her. We went by their sizing chart. I initiated a return on their website and have not received any email telling me how to return the item. It has been ten days since I initiated the return. My order number...
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1 comment
FashionmiaCares
#1612634

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1422150 Review #1422150 is a subjective opinion of poster.
Location
Houston, Texas
Product
Fashionmia Jacket
Reason of review
Poor customer service
Loss
$29
Preferred solution
Full refund

Fashionmia - “Best Shopping Experience Ever!!

5.0
Details
I have never come across a shopping site this convenient, customer friendly and easy to use. I ordered a leather jacket for my birthday last week and I received it on the very day of my birthday as promised by them. I was really happy with the purchase which I did use this site and the ordering process extremely great. I seriously had bad experiences with many E-commerce portals but with fashionmia came to me as a blessing in disguise. When I went through their range of available products I was overwhelmed to see their huge collection of clothes and other accessories. They offer affordable clothes without any hidden charges.The best part was the on- time delivery. When we order clothes online we are worried about the size,colour and fabric and with fashionmia you can be so sure about these. Their on-Time,effecient service inspired me to write this review and refer my friends about it. I would definitely order from this site again.Everything came exactly as ordered and the jacket was a perfect fit. When I wore the jacket I got so many compliments about how the jacket was like just made for me because of its perfect fitting.Close your eyes and go for FASIONMIA!
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ID
#1410815 Review #1410815 is a subjective opinion of poster.
Location
Pabna, Rajshahi
Product
Fashionmia Jacket
Pros
  • All
Cons
  • No refund on missing items
Reason of review
Good quality
The jackets collection that was recently launched is absolutely breathtaking with such a variety of color and fabrics to choose from. I ordered 4 jackets for the upcoming winter season and I loved all of them. The stitching quality of the jackets is so well and i...
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1 comment
Fashionmia Response #1585871

Thank you, we feel delighted that you are in love with the products. Fashionmia will always be your best friends and fashion adviser.

Any problem with the order, just feel free to contact us. We are always here to serve you.

With Company Response
ID
#1384665 Review #1384665 is a subjective opinion of poster.
Location
Lahore, Punjab Province
Product
Fashionmia Jacket
Reason of review
Good quality
Their is no jackets they are sowed in and they are to big need to return them
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2 comments
Luisalberto
#1490619

all i want you to do is tell me how to return these two dresses no one is telling me this

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ID
#1265810 Review #1265810 is a subjective opinion of poster.
Product
Fashionmia Jacket
Reason of review
Not as described/ advertised
5.0
Details
I really love the jacket I bought from them. Super cool! The quality is good and I didn't expect that seeing it doesn't cost that much. I like that it arrived safe, even though it took some time, but then again, it was also the new Chinese Year so I can understand. The...
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2 comments
Fashionmia Response #1438368

It's delighted to know you are satisfied with our product and service :) Welcome visiting us again !

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ID
#1197824 Review #1197824 is a subjective opinion of poster.
Product
Fashionmia Jacket
Reason of review
Good quality

Fashionmia Reviews

  1. 759 reviews
  2. 226 reviews
  3. 78 reviews
  4. 195 reviews
  5. 491 reviews
Fashionmia reviews

Resolved: Fashionmia - Money havent been return to my acct is been 3wks akready

1.0
Details
Update by user May 30, 2018

thanks God they give my money back it took like almost 3 month for them to give my refund

Original review posted by user Jan 24, 2018
I place an order an is taking forever to send it plus I make a cancellation and still haven't deposit my money is been almost a month that's so ridicules and still haven't deposit my money to my bank acct and I don't understand what seems to be the problem delaying to put my money back and sending that stupid jacket I place the order on January 3, 2018 is going to be a month and still haven't sent the jacket I order an also putting my money back cuz I cancelled one order and still taking forever llllllllllllllllllllllllllllllllllll thank you; ANA CAMPOS order # B217****
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1 comment
Anonymous
#1436925

Yes finally they return my money the $100 they told me to delete the msg I wrote on pissed customer but yes after 2months almost Really helpful thanks

Resolved
ID
#1175642 Review #1175642 is a subjective opinion of poster.
Location
Denver, Colorado
Product
Fashionmia Jacket
Cons
  • Horribel
Reason of review
Return, Exchange or Cancellation Policy
Loss
$9700

Fashionmia - Awfull quality, full disappointment

1.9
Details
Jackets look so pretty on the photos, loved them at once! Couldn't wait when I get them... Gosh! What a horrow! Bad poor quality material, sick replica what is on photos. I sent request for return twice, still no answer. Looks like Fashion mia is fraud for the clients! Shame!
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1 comment
Anonymous
#1395094

I just sent this letter to Paypal. Please also voice your complaint!

Let's see if we can get Fashionmia exposed!!!

Dear PayPal,

Are you aware that an online company called FashionMia (www.fashionmia.com) whom allows customers to use PayPal to pay for their purchases is a company that lies, steals, and cheats people out of money? I have been such a customer. Here is my Fashionmia experience:

I ordered 5 dresses from Fashionmia. I received 2, which were too small.

When I inquired about the other 3, I was told they were not in stock.

I sent to 2 dresses back, and asked for a full refund of $130.92 for all 5 dresses. I was told it would take 10-15 days. It has been over 6 weeks, and I have not received anything.

I have emailed numerous times, only to get a different excuse each time of why it is taking so long. I was even told asked if I wanted a Target gift card instead.

I have seen MANY experiences of others just like mine online, people who are frustrated and want their refunds. I wish I had seen them before I ordered :( This company has stolen money from me and countless others, and needs to be held accountable. I am so tired of the run around with this company and upset that they have scammed and refused to give refunds to so many people. Review about: Fashionmia Dress.

Reason of review: Return, Exchange or Cancellation Policy. Monetary Loss: $130. I have been researching online and have found NUMEROUS customers with similar experiences. I have listed just a few, but you can find unlimited reviews of people who have been scammed by Fashionmia.

1. Not shipping out my order. By: RaymonaSalter Oct 12, 2017 They haven't shipped out my order and it has been longer than a month. When I try to contact them, they don't answer the calls nor respond to the emails.

My demands: Either get my money back or receive my dress. User Recommendation: I don't recommend them Resolution: Unresolved Complaint #: 31850 Monetary damages: $30.65 2. Fashion Mia steals money from their customers!!! By: abrithjae Sep 20, 2017 This Facebook advertiser is scamming people!!!

The website makes it appear as if they are shipping out of CA, but they are shipping out of China. NONE OF THEIR CLOTHING IS AS DESCRIBED, and when you PAY to return the items THEY REFUSE TO GIVE YOU A FULL REFUND!!! THEY ARE PROFITING OFF OF FALSE ADVERTISING!!! THEY ARE THIEVES!!!

.... This is an email from these thieves. There is not one word in their policy about retaining the discount on returns. The money is in the wallet and they will not release even what they are saying they will refund!!!

LIARS AND THIEVES!!! My demands: A full refund of every dime I paid for the items I returned and they are in possession of. User Recommendation: Stay away Resolution: Unresolved Complaint #: 31153 Monetary damages: $457.07 3. Never got my product.

They took my money By: Sara Apr 21, 2016 I ordered a dress and they never sent it. One month later I asked for a refund. They told me I would get my money back in 20 days. It has now been 4 months.

My demands: Full refund User Recommendation: Stay away Resolution: Unresolved Complaint #: 17858 Also reported: Monetary damages: $37.00 4. Credit Card theft and Swindle By: sweetmammaj Apr 09, My daughter ordered a dress from them and paid with Debit Card. She never received a notice or email afterward when I got involved they played games for over 6 weeks saying they had religious holidays and that we would be next in line for a refund. Finally I reported them to the Federal Trade Commission and BBB.

Don't ever buy use or give credit information to this scam. They steal your money by bait and switch, make false promises, and do not even have inventory for what they sell. Others have had identity theft by using them My demands: Full refund User Recommendation: I don't recommend them Resolution: Unresolved Complaint #: 17674 Monetary damages: $22.95 From Pissed Consumer website: 5. Ripped me off 4 purchases of over $140.Dollars.

Sent back in same package as arrived in with the correct sizes, Fashionmia kept dresses and my money. Second complaint. No way to contact and resolve issue. Been going on 4 months.

Fraud complaint will be done Nov. 22, 2017. 6. I ordered 6 dresses from fashionmia on the 21st of Sept 2017, and I am still waiting to receive them.

After 2 months and 2 weeks and several emails complaining to customer service, I received only ONE dress yesterday, that's after waiting for 2 months and 2 weeks for it to be delivered. I asked for a refund of my money but they refused, offering a $10 compensation. I am utterly angry with them. And would appreciate if any one could advise me on how to deal with them.

The person who responded to my emails from customer service is called Sophia, who kept promising me every now and then, that I would receive the package within 10-12 days. A real rip off. Review about: Fashionmia Shipping Service. Reason of review: Problem with delivery.

7. I placed an order back in July with several items; most of them didn't fit as the sizes run too small. I returned 6 items and asked for a refund to my credit card. The company acknowledged receipt of the items.

Instead of refunding to my credit card they added the money to my wallet. After several emails and messages through the website Mandy finally responded on September 2nd indicating she was going to request the money being refunded to my credit card within 7-9 days. Today is November 13th and they have not refunded me!!!!! I have sent emails every week, completed several disputes and sent several emails through their website.

I found a phone number on a website, called today and no one answers!!!! The call was sent to a voice mail. This company is such a scam! They owe me over $80 dollars.

I shouldn't be contacting them every single week to get MY money back. Worst part is that they took my money from my wallet and they have not refunded my credit card. This is completely ridiculous. I am still waiting from someone to call me back or reply to my emails.

4 months is completely absurd. There is nothing serious about this company. I don't recommend this company to anybody. Review about: Fashionmia Skirt.

Reason of review: Return, Exchange or Cancellation Policy. PLEASE look into this company and see what kind of a PayPal customer you are dealing with. This company has been reported to the Better Business Bureau, the Federal Trade Commission, as well as many upset customer review websites such as www.pissedconsumer.com, www.sitejabber.com, www.trustpilot.com, and www.scamguard.com (just to name few). Fashionmia is a company that I would not want representing my name.

They are putting a bad name to PayPal, as your logo is listed at the bottom of the Fashionmia.com website. Please reconsider-doing business with them. They are liars, thieves, scammers and fraudulent.

You are a better company than that and can send them a message that what they are doing to their customers is NOT OK! Thank you for your time and consideration in this matter.

ID
#1133925 Review #1133925 is a subjective opinion of poster.
Product
Fashionmia Jacket
Reason of review
Bad quality
1.3
Details
I placed an order and heard nothing, saw nothing move by way of website.Contacted FM through Facebook private messaging and that person that responded was very helpful. All of the Items I ordered in October that were not cancelled by FM arrived, last portion yesterday...
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1 comment
Fashionmia Response #1391727

first,thank you shopping at our website and share your review with us,but can u tell me your order number ?i will help you kindly!

thank you ! have a good time .

With Company Response
ID
#1131449 Review #1131449 is a subjective opinion of poster.
Product
Fashionmia Jacket
Cons
  • Smell
  • How long it takes to get any product
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered

Fashionmia - LOVE THEIR CLOTHES

5.0
Details
I wasn't sure what to expect because I have never heard of Fashion Mia and because the clothes were very affordable, however the quality was really great. Their dresses I bought were very stylish, cute and modest. The jacket I bought was of really great quality and looked like I bought it from a designer store, I have received multiple comments on the jacket and it has kept me warm throughout the winter. They have excellent customer service and try to resolve any problems you might have. I recommend them and had no issues when contacting customer service. I plan on buying more clothes from them in the future.
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1 comment
Fashionmia Response #1300959

Thank you for your order and sharing,happy to know you are satisfied with our products, welcome visiting us again!

With Company Response
ID
#1019056 Review #1019056 is a subjective opinion of poster.
Product
Fashionmia Jacket
Pros
  • Customer service
  • Quality of clothing
  • Price
Reason of review
Good customer service

Fashionmia - Jacket Review

4.7
Details
"I ordered a really cute jacket through Fashion Mia. It arrived at its estimated time and look wonderful coming out of the packaging. I didn't realize the difference between Asian sizes and US sizes, so the coat was really small on me. I contacted the customer service department of FashionMia, and they were very prompt and handling my concerns. I have nothing but great things to say about this company and recommend them to anyone."
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1 comment
Fashionmia Response #1283025

Thank you for taking the time to provide us with your feedback, Should you have any problem during the shopping experience,please feel free to contact our service team by service@fashionmia.com or call us by +1(302)300-4089 at any time :)

With Company Response
ID
#1003204 Review #1003204 is a subjective opinion of poster.
Product
Fashionmia Jacket
Reason of review
Good quality
5.0
Details
Size of jacket incorrectly labelled
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1 comment
Fashionmia Response #1281165

Thank you for sharing,Should you have any problem during the shopping experience,please feel free to contact our service team by service@fashionmia.com or call us by +1(302)300-4089 at any time :)

With Company Response
ID
#999403 Review #999403 is a subjective opinion of poster.
Product
Fashionmia Jacket
Reason of review
Not as described/ advertised