With Company response Not resolved
1.0
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Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
4 comments

I ordered 5 dresses from Fashionmia. I received 2, that were too small.

When I inquired about the other 3, I was told they were not in stock. I sent to 2 dresses back, and asked for a full refund of $130.92 for all 5 dresses. I was told it would take 10-15 days. It has been over 6 weeks, and I have not received anything.

I have emailed numerous times, only to get a different excuse each time of why it is taking so long. I was even told asked if I wanted a Target gift card instead. I have seen MANY experiences of others just like mine online, people who are frustrated and want their refunds.

I wish I had seen them before I ordered :( This company has stolen money from me and countless others, and needs to be held accountable. I am so tired of the run around with this company and upset that they have scammed and refused to give refunds to so many people.

Review about: Fashionmia Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $130.

Preferred solution: Full refund.

I didn't like: Failure to refund money, Terrible customer service, Lying about refund.

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FashionmiaCares
#1393049
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to cherish.zhang@orderplus.com so that...

dalawna
to Fashionmia Response #1393111

This is the same crap email I’ve been dealing with for over 6 weeks. I have already given you all the info you need in corresponding emails over and over again. I just want an email from you saying my refund has been issued and I see the money in my bank account.

Anonymous
#1393035

Stop these scammers now. File a complaint with the FTC

dalawna
to Anonymous #1393112

Amen! I have filed with the FTC and the Better Business Bureau. This company is ridiculously terrible!

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