Fashionmia - Circumvents exchanges/returns

1.5
Details
After waiting months for two dresses they arrived MUCH too small. Wen I contacted customer service to exchange I was asked the same information time after time. They finally sent a suggestion to accept a $10 or $15 coupon instead of returning the items. By the time they sent me any information about how to actually return the time of 60 days was past. I will NEVER order from them again. the customer service provided matched the discounted price.
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ID
#1601065 Review #1601065 is a subjective opinion of poster.
Product
Fashionmia Evening Dress
Cons
  • Business ethics and policies - not trust worthy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Let the company propose a solution

Fashionmia - Wrong dress size

I ordered a dress for my graduation - which took over 1 month to get to me. When received, a small was forwarded to me instead of a medium. I returned the item to them requesting a full refund or return of the correct dress size to date I have never received a response. I have been emailing the company no response (as emails are now being returned as undelivered).
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ID
#1588237 Review #1588237 is a subjective opinion of poster.
Product
Fashionmia Evening Dress
Reason of review
Order processing issue
Loss
$20
Preferred solution
Deliver product or service ordered

Not Siding with Fashionmia because I have filed complaint also but........

2.6
Details
for the people awaiting their orders, their items, clothing, etc. come out of China or Korea, one of those places that is why it takes so so long to get them. I got mine in a timely manner of 2 weeks but did not fit and did not like the material. Hard time getting my money refunded, had to go thru PayPal, they did it for me.
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1 comment
FashionmiaCares
#1673518

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number or registered email address at comment@orderplus.com so that I could be able to solve your problem asap. Thank you for your kind support and cooperation. FashionMia

ID
#1515087 Review #1515087 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Product
Fashionmia Evening Dress
Pros
  • I like the variety and low prices
Cons
  • Fabric material is different than pictured
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution

Fashionmia - Sizing is awful

1.3
Details
I ordered an x-large which by the chart should have fit me. The xlarge I received is for a youth sized child. I have called numerous times and emailed several times asking how to do a return as they did not include any information. I have also commented on facebook. I have not yet heard from anyone and it has been two weeks.
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1 comment
FashionmiaCares
#1644133

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number or registered email address at comment@orderplus.com so that I could be able to solve your problem asap. Thank you for your kind support and cooperation. FashionMia

ID
#1467211 Review #1467211 is a subjective opinion of poster.
Location
Suffolk, Virginia
Product
Fashionmia Evening Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$73
Preferred solution
Full refund
1.0
Details
It says my order does not exist and I just placed the oder today?
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3 comments
CYNTHIA W
#1661021

THIS IS A *** COMPANY AND I HAVE SPOKEN TO THE DEPT OF COMMERCE THEY HAVE MA ME WAIT FOR 5 MONTHS FOR A REFUND AND SEN ME A PAPER SAYING A REFUND WAS SENT BUT MY BANKS AND CREDIT CRDS TO NOT SHOW A REFUND DO NOT DO BUSINESS WITH THEM PUT THEM OUT OF BUSINESS! IF THEY GAVE ME A REFUND THEY WOULD HAVE PROOF AS TO WHERE THEY SENT IT! CALL THE DEPT OF COMMERCE AND PUT THEM OUT OF BUSINESS THEY ARE THEIVES!

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ID
#1466706 Review #1466706 is a subjective opinion of poster.
Location
Big Timber, Montana
Product
Fashionmia Evening Dress
Reason of review
Order processing issue
5.0
Details
Great shopping place! It's my all-time favorite online shop! They not only have pretty and unique clothing but also cute accessories and fashion jewelry. Plus their pricing is quite reasonable. Strongly recommend it to all ladies in all sizes! Their items are amazing...
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ID
#1403562 Review #1403562 is a subjective opinion of poster.
Location
Pabna, Rajshahi
Product
Fashionmia Evening Dress
Pros
  • Always an excellent service
  • Yes
Cons
  • I do not have anything to complain about
Reason of review
Good customer service
5.0
Details
Update by user Sep 30, 2018

good and nice qualitiy

Original review posted by user Sep 30, 2018
Wow! Fashion Mia is a best place near me. My experience with Fashion Mia is Amazing, you guys have the best assortment of clothes, I love how I can find everything I was looking for, and everything is cheap!? I like the reliability you have demonstrated, the items are...
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ID
#1369381 Review #1369381 is a subjective opinion of poster.
Location
Dhaka, Dhaka
Product
Fashionmia Evening Dress
Reason of review
Reliable warranty
I have tried to track my package. All I get is package is processed. It doesn't tell me where the package is,where it is in route. Estimated DATE of delivery. Ordered in June, it is now almost Sept. 1st this was supposed to be expedited since they had to cancel my...
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1 comment
Anonymous
#1543939

"Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@***.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia "

ID
#1334597 Review #1334597 is a subjective opinion of poster.
Product
Fashionmia Evening Dress
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
5.0
Details
Fashionmia - Really Great
Update by user Jul 25, 2018

Really good service. I love it.

Original review posted by user Jul 25, 2018
I am really happy that I can buy all the products in such a way. I have spent so much time, getting good quality products and saving time.I love the best that their services are very beautiful, they always try to provide the best service to the buyers. I am happy with...
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ID
#1312403 Review #1312403 is a subjective opinion of poster.
Location
Rothenburg, Luzern
Product
Fashionmia Evening Dress
Pros
  • Dress prices
  • Look of product
  • I am very happy with their quality
Cons
  • Poor customer service
Reason of review
Good customer service

Fashionmia Reviews

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Fashionmia reviews

Fashionmia - SUPER SATISFIED YAYYY!

5.0
Details
If you are looking for affordable yet stylish clothes then fashionmia is for you. Last week, I needed gown for one of the parties and was not able to decide anything. Tried different websites such as Shein in past but the products were not up to the mark but then someone recommended me Fashionmia. I can’t tell you how satisfied and happy I was with all the things I got. I found the exact gown in dark red with frills which I wanted and thankfully on such economic rate. The online customer service even helped me in finding the accessories with the gown. Go for it guys!! You are gonna love the product like I did. Highly recommended!! 5*****
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1 comment
Fashionmia Response #1481163

Thank you for order and sharing.I am very pleased that we leave you a great impression.We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.Welcome visiting us again.

With Company Response
ID
#1253826 Review #1253826 is a subjective opinion of poster.
Product
Fashionmia Evening Dress
Pros
  • Clothesthe delivery time and their quick response to emails
  • Quality of clothing
Reason of review
Good quality

Fashionmia - Fine quality service !

I had to attend the birthday party of my dearest friend. And somehow, I came to know by our mutual friend that she loves the fancy clothes big time. So I decided to surprise her with a great dress which could meet her aspirations and taste. Although, I never had a great experience with online shopping in the past but on the strong feedback basis by other customers, I placed an order for a plain chiffon evening dress. I was expecting that the quality might be mediocre but it was pleasantly astonishing to see that the dress was right as mentioned on the website and showed a fantastic outlook. Besides, my friend liked her a lot when I presented it to her on birthday night. Such a fine quality service.
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1 comment
Fashionmia Response #1450033

Thank you for your order and sharing,happy to know you are satisfied with our products and service,welcome visiting us again!

With Company Response
ID
#1215919 Review #1215919 is a subjective opinion of poster.
Product
Fashionmia Evening Dress
Reason of review
Fast order processing

Fashionmia - The worst company I have ever ordered from

1.1
Details
This website is a joke. I order two dresses for an event that I had in feburary. I purchased the dressed three weeks before my event. I received the dress literally three days before my event. When i got the dress one of them did not even look like the picture online and did not fit so i tried to return the item. It took them 2 weeks to process my refund for the item and then the money doesnt even go back to your account. The money goes back to their website, so then you have to process another request to get the money into your wallet. I put in that request as soon as the first request was complete. That was over two weeks ago and I STILL haven't gotten my refund after returning the dress a month ago. this is by far the worst website I have ever had to deal with internationally or not! I will never shop with them and I beg you all to not waste lost of time money and energy trying to shop with them as well. Beware if you do, you have been warned!
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1 comment
Fashionmia Response #1315224

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1033296 Review #1033296 is a subjective opinion of poster.
Product
Fashionmia Evening Dress
Reason of review
Not as described/ advertised