Product: Fashionmia Customer Care Clear all filters (392 of 392 reviews match)
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2.7
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I’m trying to contact someone for an address to return this dress
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1 comment
FashionmiaCares
#1673517

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number or registered email address at comment@orderplus.com so that I could be able to solve your problem asap. Thank you for your kind support and cooperation. FashionMia

Review
#1514985 Review #1514985 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
THEY ARE THEIVES THEY TAKE YOUR MONEY AND YOUR RETURNS AND DO NOT REFUND YOU SHUT THEM DOWN! THEY HAVE PROMISED ME A REFUND FOR 5 MONTHS AND IT IS 53.90 THEIR CLOTHE ARE CHEAP AND UGLY TRUST ME!
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1 comment
FashionmiaCares
#1662070

Dear Customer, Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number or registered email address at comment@orderplus.com so that I could be able to solve your problem asap. Thank you for your kind support and cooperation. FashionMia

Review
#1492712 Review #1492712 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • No refund for 5 months clothe ugly
  • I never received a refund
  • Cheaters
Reason of review
Problems with payment
Loss
$54
Preferred solution
Full refund
BUYER BEWARE. I purchased 2 coats that were clearly way too big. I requested a refund, and the answer I received was so many excuses NOT to return the merchandise and only offered 20% return fee. WOW...I am out $105.00. I wish I had read more of the BAD review. I will...
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1 comment
FashionmiaCares
#1658290

Dear Customer, Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number or registered email address at comment@orderplus.com so that I could be able to solve your problem asap. Thank you for your kind support and cooperation. FashionMia

Review
#1486639 Review #1486639 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I have tried numerous times Nobody returns my calls. They have my money and won’t send the merchandise.
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1 comment
FashionmiaCares
#1651964

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number or registered email address at comment@orderplus.com so that I could be able to solve your problem asap. Thank you for your kind support and cooperation. FashionMia

Review
#1480542 Review #1480542 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Order processing issue
I made my first online oder on 01/17/2019 today is 01/29/2019 I have ordered 7 items ,the payments have been taken and confirmed and yet these items are being processed after almost 2 weeks not even being shipped yet! This does not appear to be good business to me....
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2 comments
Anonymous
#1640800

I suggest that you try applying for a refund as soon as possible. They don't have a good track record (either the clothes come but not expected quality or they just go out of stock).

Either way, I suggest you find a way to get your money back than deal with them. Just type fashionmia reviews on Google and save yourself the stress.

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Review
#1459350 Review #1459350 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Order processing issue
Loss
$175
Preferred solution
Deliver product or service ordered
Thank you so much for your advice, which worked perfectly. I sent a few threatening emails, suggesting that I would contact watchdog, and start legal proceedings as well as posting bad reviews. I received my refund 2 hours later. Thank you again for your help.
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1 comment
FashionmiaCares
#1635723

Dear customer, Thanks for your order on Fashionmia. We are really sorry for the inconvenience to you.

We are happy to hear that you have received the refund. We are always working on improving our service.

We still expect your support in the near future, and I think you might find a better Fashionmia then. If you have other questions, please feel free to let me know at comment@orderplus.com.

Review
#1455742 Review #1455742 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service
1.0
Details
I cancelled my order ( value 82.00) as thay had not yet dispatched it and it was xmas gifts for my daughters. I have had numerous apologetic emails promising that my refund was now top prioriy, Still nothing. Does anyone know how I can deal with this legally , there...
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1 comment
FashionmiaCares
#1635715

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1454981 Review #1454981 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • Refund process
Reason of review
Return, Exchange or Cancellation Policy
Loss
$82
Preferred solution
Full refund
1.0
Details

Update by user Jan 24

Thank you so much for your advice, I followed your instructions and received this message less than 24 hours laterRe: Your Order B2489995 From: Ellie Scaramastra Date: 2019-01-23 20:41 To: comment@orderplus.com Subject: order number B2489995 This order was originally...

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1 comment
FashionmiaCares
#1635726

Dear customer, Thanks for your order on Fashionmia. We are really sorry for the inconvenience to you.

I have checked your order, the refund has been completed. If you have other questions, please feel free to let me know at comment@orderplus.com Fashionmia

Review
#1454964 Review #1454964 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • Never refunded my money for the returned items
Reason of review
Return, Exchange or Cancellation Policy
Loss
$82
Preferred solution
Full refund
1.0
Details
I followed the instructions that was sent to me to get my money refunded and I was told they are tracking my package to give me a fast refund. The items were sent in their original packaging and never worn. I still have not received my money back! Please stay away from...
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1 comment
FashionmiaCares
#1629399

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1447234 Review #1447234 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
I placed a order on this company web site because it stated the item would come from Great Britian as soon as I placed the order I realized it was coming from China and immediately cancelled the order. I have unsuccessfully been trying to get my refund since 9-27-18...
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3 comments
FashionmiaCares
#1623774

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

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Review
#1439972 Review #1439972 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy