Product: Fashionmia Customer Care Clear all filters (251 of 251 reviews match)
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With Official Company Response

They, FashionMia, are obviously a clearing house for other people's products and have very little business acumen - certainly in dealing with the USA customer who is extremely savvy after being exposed to Amazon for so long. To everyone reading - the rule of 'buyer...
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and problems to Angie.wang@orderplu...

Product
Fashionmia Customer Care
#1109345
I haven't even received my order yet from this company and I already wish I had not purchased anything from them.They were out of stock on an item and they won't refund it back to my credit card. Instead, they say it HAS to go into a "wallet" that can be used to buy...
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Product
Fashionmia Customer Care
#1097704

With Official Company Response

Yes.I HAVE BEEN EMEAILING THEM EVERY DAY FOR 6months and they will not refund me me for 5 items of which I never received they are a sham, not a proper company and customer service means nothing they will not refund me I have been waiting for 6 months and still nothing...
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that...

1.0
Product
Fashionmia Customer Care
I didn't like
  • That they stole my money
  • Failure to refund for product never shipped
#1089946

With Official Company Response

Ordered 3 items.Received 2 but need to return. Contacted customer service several times. Received one response stating that someone would contact me within 36 hours.That was over 3 weeks ago
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that...

1.0
Product
Fashionmia Customer Care
#1082352

With Official Company Response

I asked for a refund and i get no response from Fashionmia....I have filed a complaint with Paypal...The photos of the dresses i ordered looked like quality dresses and stylish too..I also discovered that this company is not in the United States, and the size chart is...
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to angie.wang@orderplus.comso that ...

Product
Fashionmia Customer Care
I didn't like
  • No response to refunding money for cancelled order
  • Charged for an order that i cancelled
  • Customer service system on website is not helpful
#1078082

With Official Company Response

Fashion Mia is currently unlawfully withholding my return funds after I jumped through absolutely absurd hoops to properly return items per their stated return policy.Requiring a picture to process a return, then having their website conveniently "crash" when the...
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Bella.meng@orderplus.comso that ...

1.3
Product
Fashionmia Customer Care
I didn't like
  • Blantant attempt to cheat me out of my refund money
  • I have not gotten my refund
  • Very bad experience at fasion mia
#1077037

With Official Company Response

I tried to contact the same evening I ordered. The email address provided didn't work. I am trying to catch before the product is emailed. No response, no one to contact. I have an event, don't to know whether I should buy another dress or wait to see what action Fashionmia...
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FashionmiaCares
Fashionmia Response

Dear customer,Sincerely sorry for what happened to you. Please accept our sincere apologies for you. Could you please contact me by Bella.meng@orderplus.com with your order nu...

Product
Fashionmia Customer Care
#1068916

With Official Company Response

I placed an order on May 24,2017 for the amount of $173.49, as of today June 13th I have not received an update on the whereabouts of this order.I have wrote several inquiries to customer care that have gone unanswered. I'm truly fed up and disappointed with the lack...
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Bella.meng@orderplus.com so that...

1.4
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Fashionmia Customer Care
#1060566
Fashionmia - Click & bait, poor quality & horrendous refund process
As many of you here on this site, I kept seeing FashionMia's ads online which looked so enticing due to their good looking clothes and low prices.I've never ordered from an online Chinese company that sells clothing and, even if I knew in my guts that I was taking a...
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FashionmiaCares
Fashionmia Response

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Bella.meng@orderplus.comso that we can confir...

1.3
Product
Fashionmia Customer Care
I didn't like
  • Wont answer their phone or refund your money
  • Disgusted beyond belief
#1057716

With Official Company Response

I was very impressed with the variety of accessories that this site offered, and although i had been on the site many times, had not been tempted to take the chance and order garments sight unseen.The accessories page had some lovely items at attractive prices, so...
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FashionmiaCares
Fashionmia Response

Glad you found that one and thank you for sharing. We expect your support in the near future, and I think you might find a better FashionMia then.

Product
Fashionmia Customer Care
#1052782