Product: Fashionmia Customer Care Clear all filters (260 of 260 reviews match)
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My transaction which included all of one dress was cancelled.However, much to my dismay, it was taken out of my account 11 times, resulting in a $528 NSF Fee. All cancellations which I did not order came back out of my account as cheque NSF , I cannot get a proper...
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Anonymous
Anonymous

This company will not ship your items in a timely manner but waste no time in charging your account. 2 orders and only received 3 items. Terrible!

Anonymous
Noelle Paige

I ordered a coat on 12/5/2017 never received it however they took my money on 12/5/2017. I will file a complaint with NYS Consumer Fraud Protection.

1.0
Product
Fashionmia Customer Care
I didn't like
  • Wont answer their phone or refund your money
#1148155
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With Official Company Response

The way they scam you is by not refunding your money, whether for items you paid for and then they declare them out of stock or for returned items.I am very inclined to believe that they intentionally sell products that are not the proper fit for their sizes, so that...
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FashionmiaCares
Fashionmia Response

Dear, I am so sorry to let you wait so a long time,I have send an email to your @gmail.com address, please check it, thank you

1.3
Product
Fashionmia Customer Care
I didn't like
  • Never refunded my money for the returned items
#1142244
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I had to inquire about something, and wrote a message.To be honest I wasn't hoping to receive a response, but I did. They replied very fast, so customer service is good. This is the thing my main comment is. As it is very important nowadays to have great customer...
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2.6
Product
Fashionmia Customer Care
#1141591
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Fashionmia Customer Care Review from Pretoria, Gauteng

#847457
I had a very good experience with this company. Their customer service was wonderful. They were very fast to respond to questions that i had. I would definitely do business with them again.
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Fashionmia Customer Care Review from Redlands, California

#844116
I didn't receive one item from a three piece order, so I checked to see about the tracking. The item was in processing, and for a few weeks. I emailed Fashion Mia's Customer Care, and they got back to me within 72 hours. We got the problem solved, and I was able to get another item. They were kind and curious about it all.
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Fashionmia - Customer Care Review from Lubbock, Texas

#838047
3.5
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Terrible service...ordered items on 3/05/16....and still haven't received items....was hard to get a response back.
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With Official Company Response

October 19, Mandy said that something happened with thier system and I will receive my money from 27th-31st of October November 12, Bella said that something wrong with thier financial account and they will refund me within next 12-15 days. November 25, Cherish said that I already received my money in October!!! It's not true. I have not received my money from FashionMia. Please don't buy from fashionmia...
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tatmoor99
tatmoor99

Hello,I'm waiting 16 days from you last respond and 4 month from returned my order (1992260) to FasionMia.I have not received my refund $233.26. How long I should wait?

Anonymous
Julie Dawson

Yeah, good luck with waiting a few more days, I'm still waiting for my refund as well. They are pirates!

Product
Fashionmia Customer Care
I didn't like
  • Incorrect sizing chart
  • Not getting my refund back
#1140115
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I had two orders with FashionMia, a total of 8 items for my wife. Six items were not as pictured and also too small and too short based on original pictures from FM. I returned the first order and tried to cancel the second order. FM ignored my cancellation and still...
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Product
Fashionmia Customer Care
#1132159
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With Official Company Response

FashionMia wanted me to close the case, said they can’t pay my money back when the case is open. They replied to PayPal by sending them the tracking number and LIED that both items had been delivered. Which is not true and proven by the emails I exchanged with them...
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FashionmiaCares
Fashionmia Response

According to the order number you provided, I didn't find the product you purchased. Could you please give me the correct order number thank you

1.5
Product
Fashionmia Customer Care
#1131664
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With Official Company Response

FashionMia has a local address in USA for returning. However I can not trust them any more, If I return my item to the local address, I won't get my refund. So please never never buy things from FashionMia. You will lose your money. The worst thing is to waste your...
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that...

1.6
Product
Fashionmia Customer Care
I didn't like
  • Poor quality no refund
#1115723
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With Official Company Response

They, FashionMia, are obviously a clearing house for other people's products and have very little business acumen - certainly in dealing with the USA customer who is extremely savvy after being exposed to Amazon for so long. To everyone reading - the rule of 'buyer...
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and problems to Angie.wang@orderplu...

Product
Fashionmia Customer Care
#1109345
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I haven't even received my order yet from this company and I already wish I had not purchased anything from them.They were out of stock on an item and they won't refund it back to my credit card. Instead, they say it HAS to go into a "wallet" that can be used to buy...
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Fashionmia Customer Care
#1097704
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With Official Company Response

Yes.I HAVE BEEN EMEAILING THEM EVERY DAY FOR 6months and they will not refund me me for 5 items of which I never received they are a sham, not a proper company and customer service means nothing they will not refund me I have been waiting for 6 months and still nothing...
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that...

1.0
Product
Fashionmia Customer Care
I didn't like
  • That they stole my money
  • Failure to refund for product never shipped
#1089946
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