Fashionmia - Re: order B2561964

I didn’t get to talk to someone. I left a message on the voicemail
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ID
#1678839 Review #1678839 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Very nice collection
Cons
  • Getting the runaround from cust service
Reason of review
Order processing issue

Fashionmia - Very poor customer service no one calls you back.

1.0
Details
wrong size doesn't fit. left message with the toll free number no returned calls.
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ID
#1671665 Review #1671665 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Poor customer service
Preferred solution
Full refund

Fashionmia - Re shipping

1.0
Details
My item didn't came because it got ship at the wrong place and now it went back to you guys. I received a email that if I want, I can re ship it. I want to re ship my item but you web site isn't working. I can't seem to open it. I tried calling you guys anf no one answered. How can I reach you guys?
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ID
#1623106 Review #1623106 is a subjective opinion of poster.
Location
Montreal, Quebec
Service
Fashionmia Customer Care
Cons
  • Poor customer service
Reason of review
Poor customer service

Fashionmia - Returns process

No update about the returns , tired of reaching customer service
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ID
#1617471 Review #1617471 is a subjective opinion of poster.
Location
Nashville, Tennessee
Service
Fashionmia Customer Care
Pros
  • Value for money
Cons
  • Wrong sizing charts
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Fashionmia - I found Fashion mia as Fraudster , i returned some clothes , afetr several telephone calls and emails , accepted liability and promised to refund me since 2017

1.0
Details
From: olubunmi.o bamgbose Sent: 12 October 2017 13:51 To: Service FashionMia Subject: Re: Re: Urgent REFUND Hi Kitty i am not happy as my Refund of £126.16 still remain outstanding contrary to your promise of making the refund within 20 days on the latest .I have not heard from you since then Kindly keep me updated on this matter.Thanks . Kind Regards, Mrs Olubunmi Bamgbose Sent from Outlook From: Kitty from Fashionmia.com Sent: 26 August 2017 03:43 To: bamgbose8@hotmail.com Subject: Re: Re: Urgent REFUND Dear customer, Your returned parcel has been confirmed. Your refund request £126.16 has been received. It usually takes 7-20 days for our financial department to deal with your refund. I will try my best to ask my colleague to speed up the processing time. We will keep you informed when the refund is completed. Please wait patiently. Any need, if I can be of service to you, please let me know at any time, I will try my best to help you. : ) Best regards, Kitty Customer Service Team www.fashionmia.com
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ID
#1597039 Review #1597039 is a subjective opinion of poster.
Location
Grays, England
Service
Fashionmia Customer Care
Cons
  • From beginning to end
Reason of review
Problems with payment
Loss
$305
Preferred solution
Full refund

Fashionmia - Not Good at all

1.0
Details
I have called several times to ask where to sent my merchandize for refund because it doesnt fit and have no answer from you if I dont have reponse I will have to turn to paypal. millie5354@yahoo.com
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ID
#1593543 Review #1593543 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • No response from customer service
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Fashionmia - Don’t value customer

Ordered two blouses and tag saids diferent size as requested left msgs and no one has returned my calls . Very BAD customer service and bad experience for a NEW costumer. A little more over a month and no one has returned my calls or emails .
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ID
#1590772 Review #1590772 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Low prices
Cons
  • Sizing is totally inaccurate
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.2
Details
I ordered 2 dresses with as coupon code as a replacement for a dress I ordered that never arrived. Those 2 dresses arrived recently and are not anything like the photos or description. One is supposed to be a maxi dress. This dress is nowhere near to being a maxi...
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ID
#1589042 Review #1589042 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Price
Reason of review
Not as described/ advertised
Loss
$42
Preferred solution
Full refund
1.0
Details
I received four items of clothing two days ago. Three of them do not fit. I have called their customer service number (888) 553-5616 twice and left messages as well as my return phone number. No one has bothered to call me back. I also sent an e-mail to their e-mail...
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1 comment
Anonymous
#1705370

I am having the same experience. The frustration is rising daily!

I have used every email address that worked when they were trying to convince me to give the non-fitting dress to a frienfpd and only pay 2/3s the price to get a new dress (hopefully in a size that will fit me). ALL OF THOSE FORMERLY WORKING NUMBERS now return my emails, address unknown. No one answers the phone. They now have my dress ( I returned it according to their cockamamie rules, which took countless (working) emails), and my son’s money.

It was a Mother’s Day present.

Big you he’s from them, let me know how you did it. I’d sue them, i’m Sooooo angry, but it was only $27.00, and i can’t REACH THEM!

ID
#1558737 Review #1558737 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • You cant even talk to anyone
Reason of review
Poor customer service
Loss
$86
Preferred solution
Full refund

Fashionmia Reviews

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Fashionmia reviews

Fashionmia - Dirtbags

First of all they sell really *** quality stuff The pictures online are totally fake. Then they give you a fake address on the package that is delivered to you. What you see how *** everything is I want to return it it's very confusing to try and figure out what address is real. Neither of them are. These guys are jerk offs that are rip-offs. I would love to catch them and choke them out. I am disputing my credit card charge and let the credit card company go after them. Stay away from these losers
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ID
#1549228 Review #1549228 is a subjective opinion of poster.
Service
Fashionmia Customer Care

Fashionmia - Long time getting orders, never complete orders

First order, part was sent, second order have not heard anything from and when you try to call you get a recording, thats it and I'am tired of waiting from my clothesthey are quick to take your money and so slow in sending you your stuff.
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ID
#1542462 Review #1542462 is a subjective opinion of poster.
Location
Salisbury, Maryland
Service
Fashionmia Customer Care
Reason of review
Order processing issue

Fashionmia - Query on Order paid

Hello I have a query to make. I made an order from Fashionmia in March and according to my bank account a transaction was made through paypal for an amount of 1764,94 SR (Seychelles Rupees) was debited on 08th March 2019. This transaction was registered as paypal*fashion. Thus far i have not received any information regarding the transaction made from Fashionmia. I have ordered items from the same cite and received in due time, but no reply from the order mentioned. I would be most grateful for feedback. Thank you Yours sincerely Mariette Esparon
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ID
#1541462 Review #1541462 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Good quality
Reason of review
No updateon order made
Preferred solution
Let the company propose a solution

Fashionmia - Terrible

Tried to send my dresses back to get a larger size and they asked that I keep the dresses and sell them or give them away. I just wanted a larger size and they apparently didn't want to do it. Angry
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ID
#1541101 Review #1541101 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1420
Preferred solution
Full refund
1.0
Details
Update by user May 23, 2019

Update: On 5/23/2019 I received an email from the Mail Delivery Subsystem indicating Delivery incomplete on my email request for order status with the following message - There was a temporary problem delivering your message to service@***.com. Gmail will retry for 46...

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ID
#1539628 Review #1539628 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • Feel they are fake
  • Delivery
Reason of review
Order processing issue
Loss
$27
Preferred solution
Full refund

Fashionmia - Scam scam scam company.

Fashionmia - Scam scam scam company.
After three months I am still waiting for our refund. It is a scam company where there is no recourse. If you must buy an item pay with PayPal or your credit card. At least there is some refund for you if you are dissatisfied. Do not be conned. They send out the same email as a response to all their customers when you ask for a refund. They are a terrible company to do business with. I will be posting this notice every week until someone at Fashionmia responds with a full apology and refund the payment in full. You have been warned!
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ID
#1536360 Review #1536360 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • That they are trying to steal my money and ignoring my emails
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund