Manufacturer: Fashionmia Category: Customer Care Clear all filters (238 of 238 reviews match)
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With Official Company Response

I have been trying to get my money returned to my account and I have been getting the run around.I do not want a Fashion Mia wallet account like I was offered nor do I want my money placed on a Paypal account. I will not pay Paypal $10.00 to get my money. I do not have...
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Anonymous
Anonymous

I am in EXACTLY the same position. Was promised a 'refund' (ie a coupon in the form of their infamous 'E-Wallet) within 72 hours.Ten weeks later? A big fat nothing.Criminals.

Fashionmia
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so tha...

1.0
#1040280

With Official Company Response

I have been using Fashionmia for a long tie now and have made seven orders consisting of a total of 19 products. I have only had complaints of one product to which they messaged me to fix the problem. I also did'nt receive an order at one point and after a few messages...
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Fashionmia
Fashionmia Response

Thank you so much for your order and sharing ,welcome visiting us again !

4.6
I liked
  • Excellent service
#1037109

With Official Company Response

I saw a pair of boots on-line being sold by Fashionmia, I loved them. I looked around for something similar but could not find anything, So I took the plunge and ordered them. Best thing I have ever done, they were fantastic. Since then I am a regular customer, the...
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Fashionmia
Fashionmia Response

Thank you for your post,you've been so generous to share it all.

4.8
I liked
  • Great customer service
  • Quality of the product i ordered
#1036250

Fashionmia Customer Care Review

#838047
3.5
Terrible service...ordered items on 3/05/16....and still haven't received items....was hard to get a response back.
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With Official Company Response

Fashionmia has beautiful clothes and accessories for amazing prices! The sizing is a bit tricky, but if you pay attention to the sizing charts, you should have no problems. For example, I am usually a medium size for most things, however on Fashionmia, I order mostly...
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Fashionmia
Fashionmia Response

Thank you so much for your order and sharing ,welcome visiting us again !

4.7
I liked
  • I liked
  • Low price
#1036248

With Official Company Response

Received my 2 items on 12/24/2016.It looked cheap an didn't fit. I send it back on 12/27/2017 with the address that was give to me. Customer Service said my refund would be retuened back on my credit card.Today is 4/10/2017 an my refund still haven't been returned.
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Fashionmia
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so tha...

#1032309

With Official Company Response

I have seen a lot of people complaining about the sizes and ship time.This is not a site that you will normally get your order by the next week. But as long as you go into knowing this then you shouldn't get upset when it does take some time. The sizes may not be...
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Fashionmia
Fashionmia Response

Thank you for your order and sharing,happy to know you are satisfied with our products and service,welcome visiting us again!

With Official Company Response

Fashionmia were able to reply quicker than most companies I have ordered from. Also it CLEARLY states that shipping could take up to 25 days, so I don't understand why people are complaining about this when it clearly states this. I honestly did not mind the wait...
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Fashionmia
Fashionmia Response

Thank you so much for your order and sharing ,welcome visiting us again !

4.2
I liked
  • I love fashionmia
#1030015

With Official Company Response

ive been ordering from them for about a year now and im still very happy with them. their accessories are really great as well, i've ordered a bag a pair of shoes and I love it and have gotten many compliments on it. I will keep going to Fashionmia when I need new...
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Fashionmia
Fashionmia Response

Thank you for your order and post.

4.1
I liked
  • Variety of clothes
  • Customer service
#1028220

With Official Company Response

Moreover, I'd like to note that Fashionmia has established a highly functional and effective customer support system. Once you encounter a problem, the only thing you have to do is submit a ticket and then everything is worked out for you in the best possible way....
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Fashionmia
Fashionmia Response

Thank you for taking the time to provide us with your feedback, welcome visiting us again :)

4.0
I liked
  • Variety of clothes
  • Love them
#1027823

With Official Company Response

I RECEIVED MY REFUND THANKS TO PISSED CONSUMER! FASHIONMIA'S CUSTOMER CARE EMAILED ME & I HAD MY REFUND WITHIN DAYS! THANK U FASHION MIA FOR FIXING THE ISSUE!
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Fashionmia
Fashionmia Response

Dear CustomerThank you for your order and post here, glad to know your problems have been settled :) would you please offer us your order number to joyce.zhang@orderplus.com s...