Manufacturer: Fashionmia Category: Customer Care Clear all filters (246 of 246 reviews match)
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With Official Company Response

Ordered 3 items.Received 2 but need to return. Contacted customer service several times. Received one response stating that someone would contact me within 36 hours.That was over 3 weeks ago
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that...

1.0
Product
Fashionmia Customer Care
#1082352

With Official Company Response

I asked for a refund and i get no response from Fashionmia....I have filed a complaint with Paypal...The photos of the dresses i ordered looked like quality dresses and stylish too..I also discovered that this company is not in the United States, and the size chart is...
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to angie.wang@orderplus.comso that ...

Product
Fashionmia Customer Care
I didn't like
  • Customer service system on website is not helpful
  • Charged for an order that i cancelled
  • No response to refunding money for cancelled order
#1078082

With Official Company Response

Fashion Mia is currently unlawfully withholding my return funds after I jumped through absolutely absurd hoops to properly return items per their stated return policy.Requiring a picture to process a return, then having their website conveniently "crash" when the...
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Bella.meng@orderplus.comso that ...

1.3
Product
Fashionmia Customer Care
I didn't like
  • I have not gotten my refund
  • Blantant attempt to cheat me out of my refund money
  • Very bad experience at fasion mia
#1077037

With Official Company Response

I tried to contact the same evening I ordered. The email address provided didn't work. I am trying to catch before the product is emailed. No response, no one to contact. I have an event, don't to know whether I should buy another dress or wait to see what action Fashionmia...
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FashionmiaCares
Fashionmia Response

Dear customer,Sincerely sorry for what happened to you. Please accept our sincere apologies for you. Could you please contact me by Bella.meng@orderplus.com with your order nu...

Product
Fashionmia Customer Care
#1068916

With Official Company Response

I placed an order on May 24,2017 for the amount of $173.49, as of today June 13th I have not received an update on the whereabouts of this order.I have wrote several inquiries to customer care that have gone unanswered. I'm truly fed up and disappointed with the lack...
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Bella.meng@orderplus.com so that...

1.4
Product
Fashionmia Customer Care
#1060566
Fashionmia - Click & bait, poor quality & horrendous refund process
As many of you here on this site, I kept seeing FashionMia's ads online which looked so enticing due to their good looking clothes and low prices.I've never ordered from an online Chinese company that sells clothing and, even if I knew in my guts that I was taking a...
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FashionmiaCares
Fashionmia Response

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Bella.meng@orderplus.comso that we can confir...

1.3
Product
Fashionmia Customer Care
I didn't like
  • Disgusted beyond belief
  • Wont answer their phone or refund your money
#1057716

With Official Company Response

I was very impressed with the variety of accessories that this site offered, and although i had been on the site many times, had not been tempted to take the chance and order garments sight unseen.The accessories page had some lovely items at attractive prices, so...
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FashionmiaCares
Fashionmia Response

Glad you found that one and thank you for sharing. We expect your support in the near future, and I think you might find a better FashionMia then.

Product
Fashionmia Customer Care
#1052782

With Official Company Response

I have been trying to get my money returned to my account and I have been getting the run around.I do not want a Fashion Mia wallet account like I was offered nor do I want my money placed on a Paypal account. I will not pay Paypal $10.00 to get my money. I do not have...
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Anonymous
Anonymous

I am in EXACTLY the same position. Was promised a 'refund' (ie a coupon in the form of their infamous 'E-Wallet) within 72 hours.Ten weeks later? A big fat nothing.Criminals.

FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so tha...

1.0
Product
Fashionmia Customer Care
#1040280

With Official Company Response

I have been using Fashionmia for a long tie now and have made seven orders consisting of a total of 19 products. I have only had complaints of one product to which they messaged me to fix the problem. I also did'nt receive an order at one point and after a few messages...
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FashionmiaCares
Fashionmia Response

Thank you so much for your order and sharing ,welcome visiting us again !

4.6
Product
Fashionmia Customer Care
I liked
  • Excellent service
#1037109

With Official Company Response

I saw a pair of boots on-line being sold by Fashionmia, I loved them. I looked around for something similar but could not find anything, So I took the plunge and ordered them. Best thing I have ever done, they were fantastic. Since then I am a regular customer, the...
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FashionmiaCares
Fashionmia Response

Thank you for your post,you've been so generous to share it all.

4.8
Product
Fashionmia Customer Care
I liked
  • Quality of the product i ordered
  • Great customer service
#1036250