Product: Fashionmia Customer Care Clear all filters (392 of 392 reviews match)
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1.0
Details
Did not receive when told. Received 2 items cheaply made,way too small,when trying to contact company on how to return did not receive response. Never answer their 24 hour phone and never returned any calls. Pay Pal no help. i felt they were stringing me along with the...
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Review
#1363496 Review #1363496 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • Return policy
  • Unethical
  • Customer service and refund not being received in timely manner
Reason of review
Return, Exchange or Cancellation Policy
With Official Company Response
1.2
Details
Fashionmia is a SCAM
Fashionmia is a SCAM
Fashionmia is a SCAM
Fashionmia is a SCAM
Fashionmia is a SCAM
Fashionmia is a SCAM
Fashionmia is a SCAM
Fashionmia is a SCAM
I bought clothes from Fashionmia (https://www.fashionmia.com/) in February 2018. However, I get nothing from them. I tried to communicate with customer service, but they made excuses and never refund me the money. Here are the details. Firstly, I ordered a pair of...
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3 comments
Anonymous
#1590756

1year and 9mo and still no refund, the company made out like a bandit. They have their murchandise to resell and my money.

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Review
#1360817 Review #1360817 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • Suck
Reason of review
Return, Exchange or Cancellation Policy
Loss
$57
Preferred solution
Full refund
Tags
  • Fashionmia Thieves
5.0
Details
Fashionmia - Great service
WOW! i am happy to found my nice products. Its great collection in the world. so i am happy. its service is really great. Customer service is great. 24*7 hours customer service. I am really satisfied. I'm really impressed. Their service is very good and my family is...
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Review
#1359602 Review #1359602 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Variety of clothes
  • Low price
  • Quality of clothes dress prices
Reason of review
Good quality
Tags
  • online support department
  • Returns customer service
  • Quick Delivery
  • Affordable Fashion
With Official Company Response
1.0
Details

Update by user Oct 23, 2018

I have not heard anything from this company. I have sent many more e-mails trying to get them to respond.

I have put in a dispute through their website...all to no avail. My advise is to stay away from this company.

Original review posted by user Sep 18, 2018

This company will send you the wrong size, not send items you ordered, not accept returns, delay in sending items (3 months), offer you coupons, and you will not get a refund. STAY AWAY from this company - they are VERY BAD! I tried to resolve through PayPal, but was...
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2 comments
Anonymous
#1565856

I wished I had known before I ordered. I just received my order in the mail.

Time didn't bother me but all of the blouses are too smile, even the ones I got in XL. I wear a size 8.

I am going to send them back. I hope I get my money back.

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Review
#1359174 Review #1359174 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • Were terrible and i highly recommend staying away from them
Reason of review
You have stolen from me
Loss
$173
Preferred solution
Full refund
Tags
  • Dresses
  • clothes
  • Shirts
  • Scam
  • Ripoff
  • Fashionmia A Rip-off
  • Women s Clothing
With Official Company Response
1.1
Details
I returned some items according to their own policy and they told me to expect a refund within 20-25 days. They told me not to worry. I followed up and they said it will be processed. It is too late to file a dispute with PayPal (I tried) and with my credit card...
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2 comments
NumerousGorilla
#1563072

That is exactly what happened with me too. In essence, they STOLE $173.00 CAD from me and they are stealing from sooo many others as well.

They're are bad reviews all over the internet about this company. Don't believe their cheap, "I'm so sorry for your inconvenience..." They will string you along for months with excuses and promises to "make it right". That is what they do.

I ordered in January 2018 and it is now September 2018 and they are still stringing me along and offering me coupons instead of my money. They took my money, but did not send my items....in my world that is called stealing!

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Review
#1352140 Review #1352140 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • I did not like that they stole my money
Reason of review
Return, Exchange or Cancellation Policy
Loss
$70
Preferred solution
Full refund
Tags
  • Fashionmia A Rip-off
I am extremely Happy that I looking into the nice on-line market.I purchased one thing here... thus my 1st impression was superb. the garments here were cute and in nice condition,The Service to seem through my personal things was super quick. I got it berrylook look....
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Review
#1350644 Review #1350644 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service
With Official Company Response
They promess refund from March 2018 ,it is September now and i have only excuses and postpones..They are not a reliable company and i am very disapointed to trust them...
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1 comment
FashionmiaCares
Fashionmia Response
#1552625

"Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia "

Review
#1345715 Review #1345715 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
With Official Company Response
1.0
Details
I have spent more then $100. I did not like the items. I had returned 5 month ago still waiting my refund
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1 comment
FashionmiaCares
Fashionmia Response
#1552626

"Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia "

Review
#1345513 Review #1345513 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
With Official Company Response
I ordered a coat back in January 2018. Did not received it after 3 weeks. Requested a refund. Now 8 months later, I still have not received a refund. Email upon email has asked me to be patient. They offered a coupon to use on the website. I refused and request a full...
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2 comments
FashionmiaCares
Fashionmia Response
#1548871

"Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia "

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Review
#1339690 Review #1339690 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Full refund
Resolved
3.5
Details

Update by user Aug 30, 2018

After five months and some number of frustrated emails, the entire amount of the refund was finally transferred to my Pay Pal. For that at least, I am thankful. (I must note that FashionMia Customer Support responded to everyone of my emails, albeit with excuses for...

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2 comments
Anonymous
#1545509

I've had the same problem getting my refund 6 month later they are telling me they cant give me a refund because it be out too long. I emailed them every few weeks asking for a refund and nothing.

this company is a rip off. Try reaching out to the International Consumer Protection for help. you can find them on line. "The FTC also supports econsumer.gov, a project sponsored by the International Consumer Protection and Enforcement Network ICPEN and consumer agencies in more than 35 countries.

Consumers can use econsumer.gov to report cross-border complaints. Enforcement agencies can use those complaints to investigate fraud."

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Review
#1328042 Review #1328042 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • Transfer my money back to paypal
  • Exchange cancellation and refund policy
Reason of review
Problems with payment