Product: Fashionmia Customer Care Clear all filters (392 of 392 reviews match)
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With Official Company Response

Fashionmia - Never received order, cancelled and have yet to receive my refund.

I ordered products for a trip, did not get in a timely manner before my trip so cancelled the order on March 26th and asked for a full refund. Took several days to get a response saying I would be refunded within 7 to 25 business days. Ok fine, Emailed again on April 6th and request was closed. It has been over 25 business days, so emailed again on 05/15/2016 and was told again 7 to 25 business days. This is unacceptable, for you do not play with anyones money. Times are too hard these days. I would never recommend Fashion Mia to anyone. All I want is my money back. The customer service number is no good, won't connect you to anyone and cannot leave a message. I am very irritated. HOW DO I GET MY MONEY?
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7 comments
Review
#850895 Review #850895 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • Customer service and refund not being received in timely manner
Reason of review
Poor customer service
Loss
$80
Preferred solution
Full refund
With Official Company Response

Fashionmia - Terrible

1.7
Details
It is terrible. You can not believe how bad is the quality, how wrong is the size, and how late they will arrive. (even twice or third time more tan the already long time they claim). Then they might cancel your order because they don't have it after 3 months and it will take another 3 months to return that money which is their mistake. you might have to waste a lot of time. I by now send more than 30 emails to them and not only they don't accept any responsibility for delay or wrong size or torn items, even the partial amount that they agreed to send to me is not done. the items might be torn and if you ask them they will tell you you can fix it!!! Their costumer service is terrible and believe me it will make you crazy and they are even rood. You don't want to have anything to do with them. trust me. and it is not just me, I have friend with similar problem and they really regret. I also read so many bad reviews in Facebook after my problem and I found out it is not just me, it is their trick. They will send you wrong thing with bad quality and ... and since the shipping is free for them it seems cheap, but if you see the quality you will know that it does not worth even a penny! then when you want to return it they bluntly tell you the price of shipping for you will be more than half I your purchase so don't try!!! I don't want anyone else make this mistake, so I will try to worn people. please do that as well yourself so that big companies learn that respect to customer should be their 1st goal.
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1 comment
Review
#849418 Review #849418 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • I have not gotten my refund
  • Stinky clothing
  • Wool looking dress is actually nylon like tent material
Reason of review
all above!!!!!
Loss
$65
Preferred solution
Full refund

Fashionmia Customer Care Review from Pretoria, Gauteng

I had a very good experience with this company. Their customer service was wonderful. They were very fast to respond to questions that i had. I would definitely do business with them again.
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Review
#847457 Review #847457 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service

Fashionmia - Great Fashion

5.0
Details
Recently I ordered a dress from Fashion mia. According to their website size measurements, the dress should have fit me. When the dress arrived it was too small.I contacted customer service and they were quick to reply. I am very pleased with the customer service and their handling of the problem.Great fashion and superior customer service. Thank you!Dress is very cute and i like the fabric and color and design of the dress.Would like to shop more in future in fashion mia.Thanks for the early response from the customer care service to fix my issue and following up mails.Prices are low and affordable in this site.
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Review
#845020 Review #845020 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Customer service
  • Delivery time
  • Accuracy of order
Reason of review
Good customer service

Fashionmia - Excellent service

5.0
Details
“I ordered stuff form miafashion, one of them was wrong size and one a different colour but their customer service is excellent and I have received an excellent service, I like their stuff and style also more choices is colour. I will buy again from fashion mia” their product is made of good quality stuff for their price, their design is good and different varieties, I wish I had known fashion mia earlier, their customer service staff are very professional and reply to emails quickly in a professional manner, I will buy from fashionmia again specially for summer, i liked their summer collection it has all sort of different style, I am hopping to buy from fashionmia very soon, also the their cloth comes with different colours and have different style and cut, I will buy again from fashion mia” their product is made of good quality stuff for their
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Review
#844136 Review #844136 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service

Fashionmia Customer Care Review from Redlands, California

I didn't receive one item from a three piece order, so I checked to see about the tracking. The item was in processing, and for a few weeks. I emailed Fashion Mia's Customer Care, and they got back to me within 72 hours. We got the problem solved, and I was able to get another item. They were kind and curious about it all.
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Review
#844116 Review #844116 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service

Fashionmia Customer Care Review from Austin, Texas

5.0
Details
Ever since I discovered FashionMia I haven't bought clothes from any other website. FashionMia provides cut good quality clothes made from very nice quality material. FashionMia has a wide range of variety that I, myself and even my daughter enjoy. The shipping is standard for an overseas order, but they are very reliable. They reply to emails quickly and make sure the customer is satisfied every time. I've been ordering from FashionMia for almost a year and have never looked back.
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Review
#844052 Review #844052 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service
With Official Company Response

Fashionmia Customer Care Review from Calgary, Alberta

4.1
Details
Great service and have very nice stuff! Where very helpful in getting a different size in a dress I got. I love going though the websit and seeing what they have for new stuff.
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1 comment
Review
#843820 Review #843820 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service
With Official Company Response

Fashionmia Customer Care Review from North Wales, Pennsylvania

I had some issues with sizing, but contacted the company and they assisted me in resolving by giving me store credit and help finding the correct size
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2 comments
Review
#843543 Review #843543 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service
With Official Company Response

Fashionmia Customer Care Review from Riverton, Utah

2.3
Details
I ordered a dress that was later not avaliable and have been waiting for a refund for 2 months. Communication very poor.
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1 comment
Review
#842750 Review #842750 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Poor customer service