Product: Fashionmia Customer Care Clear all filters (0 of 370 reviews match)
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I ordered several items from fashionmia.com over the Chinese New Year. There was a message on the website to expect delays in processing because their processing centers are in China. I received a couple of my items two and a half weeks after I ordered them. In total,...
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renlyd04
renlyd04

Did you get your refund? They did the same for me at first. Requested my refund March 23, 2016, it is May 27, 2016, still waiting for my money. I don't use PayPal never have,...

fashionmia2016
fashionmia2016

Thanks for your order in our store and kindly understanding the inconvenience caused.We are so happy to know that you are satisfied with our service and it will encourage us t...

5.0
Product
Fashionmia Customer Care
I liked
  • Timely communication
  • Customer service
#838166
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Fashionmia - Customer Care Review from Lubbock, Texas

Terrible service...ordered items on 3/05/16....and still haven't received items....was hard to get a response back.
3.5
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
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Value for money
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Product
Fashionmia Customer Care
#838047
Fashionmia - Best Customer Service
But this time the order they sent me was the wrong size. It was look great but not the size I wanted. However they were willing to work with me to get the right size. The prices are cheaper and more affordable which is why fashionmia is one of my favorite online...
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fashionmia2016
fashionmia2016

Good day. Thanks for you love our product and kindly let us know the size problem.Any feedback will be great helpful, so that we could do better and provide more suitable clot...

4.2
Laie, Hawaii
Product
Fashionmia Customer Care
I liked
  • Customer service
  • Communication
#838022
I have been getting excuses after excuses everytime I communicate with them.They failed to fulfill my order and are not returning my money back. This is a chinese company and most probably a fraud company. Everybody should be aware of this company. I placed my order...
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Candice_933
Candice_933

Report it to Paypal or Visa and get your money back that is what I did. They are a total fraud been fighting with them... They won't give your money back it is a scam....I did...

fashionmia2016
fashionmia2016

Thanks for your order in fashionmia.And I apologize to you for keeping you waiting, It happened sometime due to the large number of customer we have to take care . Please don'...

1.1
Product
Fashionmia Customer Care
I didn't like
  • I am frustrated
#837930
I ordered three sweaters from FashionMia, all different styles. The sale prices were amazing! I was aware from the start that these sweaters were coming from China, and I don't order clothes online often, so I made sure to check the sizing charts and order carefully,...
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Anonymous
Anonymous

This is my review and I would like to update it:When my purchases arrived, despite the care I took when choosing them, one was too small. I contacted customer service to see w...

fashionmia2016
fashionmia2016

Good day. Thanks for you satisfied with the efforts of our service group and product. We are trying to do better service and manufacture more lovely clothes. Hope I could expr...

3.8
Product
Fashionmia Customer Care
I liked
  • Delivery time
  • Accuracy of order
  • Customer service
I didn't like
  • Inaccurate sizing chart
#837828
And I have contacted fashionmia several times, they responded my email in less than 24 hours and were more than happy to help me. They sent me the dress in the new size and let me keep the one I ordered originally. Thanks to the customer service team help me out ,so...
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fashionmia2016
fashionmia2016

Thanks for your orders in our store.And we are sincerely sorry for the size problem caused inconvenience at first place.It's good to know that our customer service team could ...

4.2
Product
Fashionmia Customer Care
#837617
I ordered a ton of stuff from this site.The prices were too good to turn down. I am very happy with all of them that fit. The quality is good for the price point, and the one long, fancy dress I ordered is of excellent quality. A couple dresses did not fit right and...
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fashionmia2016
fashionmia2016

Good day.Thanks for your orders in Fashionmia.So glad to know that you satisfied with our service and product.That really encourage us to do better in future. Looking forward ...

Product
Fashionmia Customer Care
#837564
With Official Company Response
I ordered a dress back on March 8 and never recieved the dress or my money. I been contacting them and no response. DO NOT USE THIS WEBSITE THEY WILL RIP YOU OFF.
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Candice_933
Candice_933

Report it to Paypal or Visa and get your money back that is what I did. They are a total fraud been fighting with them... They won't give your money back it is a scam....I did...

fashionmia2016
fashionmia2016

Thanks for your order in fashionmia!We are sincerely sorry for letting you down and the inconvenience caused that none-reply from our customer service team.Sometime it occurre...

1.0
Product
Fashionmia Customer Care
I didn't like
  • Poor processing of orders
  • Absolutely no customer service
  • Total scam run fast
#835841
With Official Company Response
Big Rip Off!!! Beware of FashionMia
Only received half of my order and after 3 months I am still waiting for a refund for the unprocessed remaining items.Finally they simply stopped replying to my emails. At first they would seem super polite and cooperative but still no refund, Next they replied...
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Candice_933
Candice_933

Report it to Paypal or Visa and get your money back that is what I did. They are a total fraud been fighting with them... They won't give your money back it is a scam....I did...

FashionmiaCares
Fashionmia Response

Dear Customer,We are sincerely sorry for the inconvenience caused to you. As to the problems you referred to in the review, we are sincerely want to solve them.Please offer us...

Product
Fashionmia Customer Care
#832445
Ordered one item six months ago.First they said it was out of stock and to order another item. Then they said that item was out of stock. What a run around, and they never answer their customer service line. Have yet to receive my item or refund. Horrible liars,...
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Candice_933
Candice_933

Report it to Paypal or Visa and get your money back that is what I did. They are a total fraud been fighting with them... They won't give your money back it is a scam....I did...

Product
Fashionmia Customer Care
#832298