Product: Fashionmia Customer Care Clear all filters (392 of 392 reviews match)
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Fashionmia Customer Care Review from Tulare, California

4.8
Details
I shopped at Fashionmia.com becauseca friendvrevommended it due to the affordabke and fadhionable clothes. I was pleasantly surprised at the variety I had to pick from. I had to teturn some due to the sizing, but kept 2 that I loved. When I contacted them to return the clothrs that did not fit, they responded immediately and gave me 2 options. I will shop at this site, again. I will just pay closet attention to their sizing charts/information.
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3 comments
Review
#861427 Review #861427 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service
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Fashionmia - Customer service

5.0
Details
Ordered to large dress, emailed to customer service and been offered by them new dress with a smaller size without returning the wrong one. Great service. Good quality for the price i paid. Love it! Happy for the quality, happy for delivery, happy for how customer service works, so i recommend to try it. Ordered to large dress, emailed to customer service and been offered by them new dress with a smaller size without returning the wrong one. Great service. Good quality for the price i paid. Love it! Happy for the quality, happy for delivery, happy for how customer service works, so i recommend to try it.
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3 comments
Review
#859440 Review #859440 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good quality
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Fashionmia - Horrible Company

2.0
Details
Ordered several items. Took months to receive a couple of items. Never received 3 items in the order but was charged for them. They are absolutely the worst for customer service. Can't get anyone to give me a refund for the items that I never received. I would strongly advise anyone thinking about buying from them.."DO NOT DO IT"!!!!! Their sizing is so off, some run entirely too small, some run entirely to large. Not sure how they size things but there is no consistency there. If you want to return something...good luck. You have to pay to ship it to China. Figures since what they are selling is total garbage.
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3 comments
Review
#859352 Review #859352 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • Unresponsive customer service
  • That i never got a refund
Reason of review
Order processing issue
Loss
$50
Preferred solution
Full refund
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Fashionmia Customer Care Review from Sandy, Utah

1.4
Details
Placed an order of multiple inexpensive items by end of January 2016. Received a first packed about 3 week after, second I've maybe 9 weeks after and no more missing many items and FashionMia customer service responded to my email months later with a message We CAN NOT LOCATE YOUR ACCOUNT. Used Paypsl for payment and after over a month of requesting info that I did not have they closed my case . Fraud FashionMia and No Care attitude of part of PAYPAL
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2 comments
Review
#858704 Review #858704 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Problems with payment
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Fashionmia Customer Care Review from Dalton, Georgia

3.9
Details
I like it. Their're nice and they reslove my issue of my orders.
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1 comment
Review
#857825 Review #857825 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service

Fashionmia - My experience

4.8
Details
So I purchased a few dresses from Fashionmia. The 1 came in and the other was out of stock. I emailed about it and the customer service answered me with in 1 day (even though it said within 72 hours) and gave me several options to get a different dress. Very nice and quick to respond. Great job fashionmia !!!! I also think the prices are unbeatable. By the time you go to the store.. shop around and spend double it's just not worth it. Fashionmia saves me not only money but time. I will definitely shop on line with Fashionmia again. Thanks so much your're awesome Keri
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Review
#856070 Review #856070 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Excellent customer service
Reason of review
Good customer service
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Fashionmia - 5 months down the line and still no refund - BE WARNED!

1.8
Details
I placed an order with Fashion Mia in December 2015 for numerous items. The sizes are not UK sizes so be warned, you need to order at least 2 sizes more than you would normally fit. One of the items priced at $33.95 was out of stock at the time but they still took full payment for the whole order. It is now almost the end of May 2016 and I am still trying to get my money back for their out of stock item. I opened a PayPal dispute and was told by Fashion Mia that they couldn't refund me until I closed the dispute as PayPal had frozen their account, so I closed the dispute and was promised payment within 48 hours, that was at the beginning of May and I am still waiting for the refund. They are a very unprofessional company and immoral as they promise things they have no intention of sorting. I have now had to resort to 'bad-mouthing' them on all the review sites I am able to, which is not something I enjoy doing. BUYER BEWARE, DO NOT TRUST FASHION MIA!!
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1 comment
Review
#854034 Review #854034 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • Incorrect sizing chart
  • Refund not being processed after 5 months waiting
  • Products not as shown
Reason of review
Poor customer service
Loss
$34
Preferred solution
Full refund
Tags
  • Do Not Refund
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Fashionmia Customer Care Review from Victoria, Minnesota

3.4
Details
Ordered 5 sweat shirts and they didn't fit right but when I contacted the company thy were willing to work with me to get a partial refund for the product
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1 comment
Review
#853856 Review #853856 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service
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Fashionmia - Ordered a dress

Ordered never arrived. Tried to contact but the site would not let me. I sent a complaint to pay pal and hope that I receive a refund. Every time I tried to find a way to contact them, it did not work. I found out that the tracking information was all a fake and there is no company as what was stated. I do not wish nor will I ever contact Fashion Mia again. I also notified facebook of my complaint. And I hope they pull all their ads. No one else should be hurt by the bad service.
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2 comments
Review
#853604 Review #853604 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Poor customer service
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Fashionmia - Coat

I received a coat from fashionmia, got ahold of them to exchange it ,too small, they said if I give them a 5 star rating and a positive review they would send me a new coat, so I did,,, havnt heard from them since been about 2 months,,,, I will NEVER do business with this company again, DO NOT DO BUSINESS WITH THIS COMPANY !!!!! un less u like to get RIPPED off,,,, customer service is HORRIBLE,, they just want your money, and don't care if your satisfied with your merchandise,,,, SHAME on you fashionmia for ripping people off!!!!! sizes tooo small, and u cant get an exchange,,,,, too much hassle , do not deal with this company ,,,,,,
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1 comment
Review
#853369 Review #853369 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • Unwillingness to give refund
  • Making return for refund difficult
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund