With Company response
5.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
1 comment

I ordered online from this company the week of christmas. I was anexious to receive my items as they were purchased as a christmas gift.

When I received my items 4 of them were too small and I went by their sizing chart. I contacted their customer service department and they worked diligently to rectify the problem. I was not satisfied with the fact that if you have a sizing issue and need to return the items you will have to pay the shipping both ways for the items. I spent 200 as the first purchase not only did I pay for express shipping and not receive the items as promised by them, but they split the shipping to me and 4 dresses were too small.

I was upset but however they did rectify the problem quickly. In spite of the misunderstanding I will continue to do business with them in the future

Product or Service Mentioned: Fashionmia Customer Care.

Reason of review: Good customer service.

Fashionmia Pros: I like the variety and low prices, Are very helpful and reliable, Good value for money and good customer service.

  • Great dress
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
FashionmiaCares
Fashionmia Response
#1274410

It's delighted to know you are satisfied with our service :) Welcome visiting us again !