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1.0
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From: olubunmi.o bamgbose Sent: 12 October 2017 13:51 To: Service FashionMia Subject: Re: Re: Urgent REFUND Hi Kitty i am not happy as my Refund of £126.16 still remain outstanding contrary to your promise of making the refund within 20 days on the latest .I have not...
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Review
#1597039 Review #1597039 is a subjective opinion of poster.
Cons
  • From beginning to end
Reason of review
Problems with payment
Loss
$305
Preferred solution
Full refund

Fashionmia in Whitwell, England - Awful fraudulent company

Ordered 4 dresses, 3 eventually arrived, awful quality, seams poor, flimsy material, absolute rubbish material and service. Website a con, customer service non existent, paid by Paypal but unsure whether they can help get my £57.67 back. An expensive lesson, have complained twice, returned goods were received but not acknowledged, I expect they send them out to some other poor customer, probably how they operate, what a scam!!!!!!!!!!!!!!!
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Review
#1543062 Review #1543062 is a subjective opinion of poster.
tried to contact them but needed to get my reference number which i did'nt have on me
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1 comment
FashionmiaCares
#1691193

Dear Customer ,Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number or registered email address at comment@orderplus.com so that I could be able to solve your problem asap. Thank you for your kind support and cooperation. FashionMia

Review
#1541481 Review #1541481 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Full refund
Thank you so much for your advice, which worked perfectly. I sent a few threatening emails, suggesting that I would contact watchdog, and start legal proceedings as well as posting bad reviews. I received my refund 2 hours later. Thank you again for your help.
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1 comment
FashionmiaCares
#1635723

Dear customer, Thanks for your order on Fashionmia. We are really sorry for the inconvenience to you.

We are happy to hear that you have received the refund. We are always working on improving our service.

We still expect your support in the near future, and I think you might find a better Fashionmia then. If you have other questions, please feel free to let me know at comment@orderplus.com.

Review
#1455742 Review #1455742 is a subjective opinion of poster.
Reason of review
Good customer service
I ordered some boots on your site the payment was taken out on the 10th of January amount £27.85p I don’t have a tracking number so don’t know when I will receive this order . .
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1 comment
FashionmiaCares
#1633963

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1451376 Review #1451376 is a subjective opinion of poster.
I made an order few days ago and was cancelled 5minutes later costing £307, i have been emailing every day, Catherine a member of the team reply saying all refund will be done early this year. Today is 5th nothing is heard. Can someone follow my money for me ,my...
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1 comment
FashionmiaCares
#1625161

Dear customer, Thanks for your order on our website. We are really sorry for the delay.

I have checked your order and sent an email to you, could you please check your mailbox later?

If you have other questions, please feel free to let me know at comment@orderplus.com. Thanks.

Review
#1440864 Review #1440864 is a subjective opinion of poster.
1.0
Details
I ordered few items worth £80 a month ago. On booking the e items the website indicated they would be shipped within 5-7 days. Now after one month no information at all and there is no way to contact. there are these items of information on their website but none work...
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2 comments
FashionmiaCares
#1620068

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

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Review
#1432284 Review #1432284 is a subjective opinion of poster.
Cons
  • Awful
Reason of review
Problem with delivery
Loss
$79
Preferred solution
Full refund
This company has the worst customer service I have ever come across if you have a y sense don't use them. Offered refund by thus company then a new person came on with that I had a voucher which i explained did not work they themselves could not get this to work and I...
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1 comment
FashionmiaCares
#1616146

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1425881 Review #1425881 is a subjective opinion of poster.
This has got to be the worst company to deal with when a refund us offered by then a d not paid. The clothing is sub standard at best anyone from the United Kingdom please be aware and don't waste your money. The offer you credit then the voucher codes they send dont...
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1 comment
FashionmiaCares
#1615479

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1425855 Review #1425855 is a subjective opinion of poster.

Contact Fashionmia Customer Service

Mailing Address:
FashionMia.com
Flat/Rm 502, 5/F, Tung Sun Commercial Centre 194-200 Lockhart RD,Wan Chai
Hong Kong, 00852
China
Phone:
(888) 553-5616
All Fashionmia Contacts

Latest Question

Fashionmia Questions
WE HAVE NO GOODS. PLEASE NOT DO NOT BUY FROM THIS COMPANY THEY ARE FRAUDSTERS AND YOU WILL BE SCAMED. THE ONLY WAY WE WILL GET OUT MONEY BACK IS FROM THE CREDIT CARD COMPANY WHO I HOPE WILL IN TURN INVESTIGAE THE COMPANY.
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1 comment
FashionmiaCares
#1614188

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Review
#1424973 Review #1424973 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy