Wembley, England
With Company response Not resolved
2 comments

I ordered 2 dresses but they never arrived. Fashionmia kept stalling me for a month saying the dresses were under process.

I got irritated and asked for a refund but they would never refund me.They said that they would refund me in 2 days but its been 3 months and that still haven't refunded me . I keep on emailing them but they just wouldn't reply me back.

I gave them an ultimatum and so many warnings but all that they did was apologise and say' We'll help you till your satisfied' 'I'll confirm with our financial department whats doing on' ' Could you check your account 2 days later'. I got really pissed and still am .

Product or Service Mentioned: Delivery Service.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $51.

Preferred solution: Full refund.

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FashionmiaCares
Fashionmia Response
#1208466

Dear Vimarkant,

Thank you for your review. My sincere apology for this unfortunate situation.

I have pushed your refund status, please don't worry and refund will be back within 3 business days.

Best wishes!

Fashionmia.com

FashionmiaCares
Fashionmia Response
#1208465

Dear Vimarkant,

Thank you for your review. My sincere apology for this unfortunate situation.

I have pushed your refund status, please don't worry and refund will be back within 3 business days.

Best wishes!

Fashionmia.com