With Company response Not resolved

I ordered something yesterday which the date is May 4th 2017 and they took the money off of my debit card and I still haven't heard any kind of response about this situation

Reason of review: Problem with delivery.

Company wrote 1 public responses to the review from May 04, 2017.
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Have not received my order

Ottawa, Ontario, Canada #1325191
Fashionmia Response

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please send me ONE of the following information to joyce.zhang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

1. Order number: Bxxxxxxx or Fxxxxxxx 2.

transaction ID: 4SE6264083273123X (a series of 17 numbers and letters) or receipt number (16 number) 3. Email address you registered on our website 4.

The exactly order amount and date you placed the order as well as the receiver name.


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