Manufacturer: Fashionmia Clear all filters (194 of 24551 reviews match)
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With Official Company Response

These companies are BOGUS I HAVE ASKED SO MANY TIMES TO EITHER CHANGE MY ORDER FOR SOMETHING THAT FITS THAT I picked out or just refund the money. I keep getting emails that say will respond in 36 hours which is unacceptable. I also got one that said delay is due to the Chinese New year......REALLY. I THINK THEY ARE BOTH THE SAME COMPAY AS THE WEBSITES LOOK THE SAME. I AM VERY ANGRY ABOUT THIS SERVICE. I WOULD NOT TRUST THIS BUNCH. THIS IS BAD CUSTOMER...
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FashionmiaCares

FashionmiaCares Dear Customer
Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to lollie.zou@orderplus.com so ...

1.2
I didn't like
  • Service
#1011022

With Official Company Response

I have purchased clothes from this website & its grt product. Also, i like their fast response of their customer service. Keep it up!.
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FashionmiaCares

FashionmiaCares Thank you for your order and sharing,happy to know you are satisfied with our products and service,welcome visiting us again!

With Official Company Response

However, when I realized that I had multiple size exchanges to make (because I wasn't familiar with their cut of clothing) they were willing to give me a free item because of my inconvenience! They gave me free rein to choose from their site - it didn't even have to be similar to anything I'd ordered; just had a $30 limit. I couldn't believe it!. Each time we have been in contact through email the customer service representatives have been kind...
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FashionmiaCares

FashionmiaCares Thank you for your order and post,Happy to know you are satisfied with our service :)
Welcome visiting us again !

4.8
I liked
  • Excellent customer service
I didn't like
  • Not applicable
#1001519

Fashionmia Customer Care Review

#838047
3.5
Terrible service...ordered items on 3/05/16....and still haven't received items....was hard to get a response back.
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With Official Company Response

I ordered a suze that is smaller than my size, conracted Fashionmia, and received a oromot response and how to proceed for and exchange ir return.They made the process simple and easy, they showed conxern for my issue. The process was very smooth and friendly. No hassle, on solving the issue, very satisfactory experience.I wish most companies were like that.
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FashionmiaCares

FashionmiaCares It's delighted to know you are satisfied with our service :) Welcome visiting us again !

With Official Company Response

I loved the purchases sadly I mistakenly orders the wrong size but these are high quality items. I would order again and they have amazing customer service. Very prompt responses. .
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FashionmiaCares

FashionmiaCares It's delighted to know you are satisfied with our service :) Welcome visiting us again !

Contacted FashionMia's customer service and got a response within a day. I explained my situation and they understood, giving me the option to return the clothes or get a coupon and keep the clothes. My mom decided to give the jacket to someone else, so we went with the coupon. BTW: The quality of the woman's clothing was significantly better than the men's clothing (the colour, seams, and inside fabric were all very nice). The men's clothing...
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FashionmiaCares

FashionmiaCares Thank you so much for your order and sharing ,welcome visiting us again !

4.2
I liked
  • Customer service
I didn't like
  • Delivery time
#998602

With Official Company Response

I ordered a pea colored coat and a blue huddie in a size large and when I received the items and tired to try them on they didn't fit.I'm a size 10-12 so a large would fit. I just think that its a size different with overseas items. I emailed the company fashionmia about the problem and they got back with me in a descend fashion and was very helpful in advising me on what to do.I then emailed them back and told them I was having problems trying...
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FashionmiaCares

FashionmiaCares Thank you for your order and sharing here with us ,It's delighted to know you are satisfied with our service :) Welcome visiting us again !

3.7
I liked
  • Good value for money and good customer service
  • I like the product and style
I didn't like
  • That its not true to size
#997273

With Official Company Response

I can't believe how quickly they got back to me and worked out my exchange. They were understanding and provided more than one option for my exchange/refund. I have had lots of problems in the past ordering from companies that are oversees but Fashion Mia responded promptly, was courteous and resolved my issue. I feel confident after my experience, that I plan to order from them again very soon. Thank you Fashion Mia for taking care of your customer...
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FashionmiaCares

FashionmiaCares Thank you for your post,you've been so generous to share it all, there are a lot more promotions on the way → http://www.fashionmia.com/
Come find out !

With Official Company Response

Once I received my order, I immediately contacted customer service and was genuinely surprised by the quick response. I was given several options which was very refreshing. Thankfully my issue was resolved in a very timely fashion with no hassles with the return policy. I order products from this company on a regular basis and will continue to do so in the future. I have already been looking to place my next order and just knowing that I have...
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FashionmiaCares

FashionmiaCares Thank you for sharing :)
It's delighted to know you are satisfied with our service :) Welcome visiting us again !

5.0
I liked
  • Economical pricing and wide selecion of product
#996669

With Official Company Response

Good thing was that my giftee really loved the clothing so I contacted customer service. Kitty responded promptly and gave me my options explaining that all returns were the customer's responsibility. I was unsettled about that as I had 4 items to ship back, but with further pleading she found a way to resolve the issue and allow me to exchange the merchandise at the store. I am a happy with the clothing, my wife looks great in them and i have...
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FashionmiaCares

FashionmiaCares Thank you for your post,you've been so generous to share it all.

4.9
I liked
  • Low price
  • Diversity of products or services
#996664