Manufacturer: Fashionmia Clear all filters (238 of 35675 reviews match)
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With Official Company Response

I have been trying to get my money returned to my account and I have been getting the run around. I do not want a Fashion Mia wallet account like I was offered nor do I want my money placed on a Paypal account. I will not pay Paypal $10.00 to get my money. I do not have a Paypal account. This is horrible customer...
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Anonymous
Anonymous

I am in EXACTLY the same position. Was promised a 'refund' (ie a coupon in the form of their infamous 'E-Wallet) within 72 hours.Ten weeks later? A big fat nothing.Criminals.

Fashionmia
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so tha...

1.0
#1040280

With Official Company Response

I have been using Fashionmia for a long tie now and have made seven orders consisting of a total of 19 products. I have only had complaints of one product to which they messaged me to fix the problem. I also did'nt receive an order at one point and after a few messages...
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Fashionmia
Fashionmia Response

Thank you so much for your order and sharing ,welcome visiting us again !

4.6
I liked
  • Excellent service
#1037109

With Official Company Response

Since then I am a regular customer, the products are great, good value for money and the Customer Service has been brilliant. There was going to be a delay with an item which I had ordered, they let me know and asked if I wanted to wait or get something else. At that...
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Fashionmia
Fashionmia Response

Thank you for your post,you've been so generous to share it all.

4.8
I liked
  • Great customer service
  • Quality of the product i ordered
#1036250

Fashionmia Customer Care Review

#838047
3.5
Terrible service...ordered items on 3/05/16....and still haven't received items....was hard to get a response back.
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With Official Company Response

Plus because most things are made by hand, they are not always exactly as pictured, but from my experience, they are pretty darn close if not exact. Also, if you do ever encounter any problems, the customer service is very friendly and efficient. I highly recommend...
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Fashionmia
Fashionmia Response

Thank you so much for your order and sharing ,welcome visiting us again !

4.7
I liked
  • I liked
  • Low price
#1036248

With Official Company Response

Received my 2 items on 12/24/2016. It looked cheap an didn't fit. I send it back on 12/27/2017 with the address that was give to me. Customer Service said my refund would be retuened back on my credit card. Today is 4/10/2017 an my refund still haven't been returned. .
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Fashionmia
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so tha...

#1032309

With Official Company Response

The quality or the product is amazing and you can really find unique clothing. I am very happy I found this website. I had one thing that was back ordered and the customer service gave me 4 options. How is that not great customer service. They are a great company to...
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Fashionmia
Fashionmia Response

Thank you for your order and sharing,happy to know you are satisfied with our products and service,welcome visiting us again!

With Official Company Response

I really don't understand why so many people are complaining about the customer service. Fashionmia were able to reply quicker than most companies I have ordered from. Also it CLEARLY states that shipping could take up to 25 days, so I don't understand why people are...
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Fashionmia
Fashionmia Response

Thank you so much for your order and sharing ,welcome visiting us again !

4.2
I liked
  • I love fashionmia
#1030015

With Official Company Response

I love this site, their clothes are so cute and feminine.this is my go to site for when I need new clothes. I am also absolutely satisfied with coustomer services. I really like Joyce Zhang, she is so helpful when i have a concern or question. I haven't had any...
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Fashionmia
Fashionmia Response

Thank you for your order and post.

4.1
I liked
  • Variety of clothes
  • Customer service
#1028220

With Official Company Response

Moreover, I'd like to note that Fashionmia has established a highly functional and effective customer support system. Once you encounter a problem, the only thing you have to do is submit a ticket and then everything is worked out for you in the best possible way....
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Fashionmia
Fashionmia Response

Thank you for taking the time to provide us with your feedback, welcome visiting us again :)

4.0
I liked
  • Variety of clothes
  • Love them
#1027823

Fashionmia Recently Discussed

 

With Official Company Response

I RECEIVED MY REFUND THANKS TO PISSED CONSUMER! FASHIONMIA'S CUSTOMER CARE EMAILED ME & I HAD MY REFUND WITHIN DAYS! THANK U FASHION MIA FOR FIXING THE ISSUE!.
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Fashionmia
Fashionmia Response

Dear CustomerThank you for your order and post here, glad to know your problems have been settled :) would you please offer us your order number to joyce.zhang@orderplus.com s...