Manufacturer: Fashionmia Category: Customer Care Clear all filters (246 of 42344 reviews match)
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With Official Company Response
Fashionmia - Terrible

Ordered 3 items. Received 2 but need to return. Contacted customer service several times. Received one response stating that someone would contact me within 36 hours. That was over 3 weeks ago.
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that...

1.0
#1082352 by amabbott1013

With Official Company Response
Fashionmia - Disatisfied customer

I ordered 2 dresses, paid right away with Paypal..Someone told me it was a scam company, so i checked reviews on them...After reading reviews, i decided to buy from a local store that i am familiar with...So i cancelled my order,just 2 hours after placing the order......
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to angie.wang@orderplus.comso that ...

I didn't like
  • Customer service system on website is not helpful
  • Charged for an order that i cancelled
  • No response to refunding money for cancelled order
#1078082 by anonymous

With Official Company Response
Fashionmia - This company is THE WORST COMPANY

This is just ONE of many steps they add in order to mislead and cheat their customers. They prey on people who do not have the time or knowledge to pursue their obfuscation. And even after repeated explanations that I WILL be pursuing these complaints, they still...
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Bella.meng@orderplus.comso that ...

1.3
I didn't like
  • I have not gotten my refund
  • Blantant attempt to cheat me out of my refund money
  • Very bad experience at fasion mia
#1077037 by susanru

With Official Company Response
Fashionmia - Wrong size

I selected size 2XL.Somehow on the confirm it changed to Size S. I tried to contact the same evening I ordered. The email address provided didn't work. I am trying to catch before the product is emailed. No response, no one to contact.I have an event, don't to know...
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FashionmiaCares
Fashionmia Response

Dear customer,Sincerely sorry for what happened to you. Please accept our sincere apologies for you. Could you please contact me by Bella.meng@orderplus.com with your order nu...

#1068916 by anonymous

With Official Company Response
Fashionmia - No update on my order

49, as of today June 13th I have not received an update on the whereabouts of this order. I have wrote several inquiries to customer care that have gone unanswered. I'm truly fed up and disappointed with the lack of information and slackness of customer service at...
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FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Bella.meng@orderplus.com so that...

1.4
#1060566 by anonymous
Fashionmia - Click & bait, poor quality & horrendous refund process
Now it was about 3 months (yes, I know my patience deserves an award) and I kept checking online about the two remaining items and it said that they were not available anymore? I wrote to customer service asking to cancel them and get a refund to which they agreed....
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FashionmiaCares
Fashionmia Response

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Bella.meng@orderplus.comso that we can confir...

1.3
I didn't like
  • Disgusted beyond belief
  • Wont answer their phone or refund your money
#1057716 by LatinaFashion

With Official Company Response
Fashionmia - Lost shipment recovered - professional support

With a four week delivery time, the event that these garments were for would not be met..... After delivery dates passed, emails to Fashion Mia were promptly and courteously addressed. When it appeared the shipment was completely lost, a refund was offered. Then voila, four lovely scarves, nicer even than what i expected arrived. Delighted customer...
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FashionmiaCares
Fashionmia Response

Glad you found that one and thank you for sharing. We expect your support in the near future, and I think you might find a better FashionMia then.

#1052782 by anonymous

With Official Company Response
Fashionmia - Customer Care Review

I have been trying to get my money returned to my account and I have been getting the run around. I do not want a Fashion Mia wallet account like I was offered nor do I want my money placed on a Paypal account. I will not pay Paypal $10.00 to get my money. I do not have a Paypal account. This is horrible customer...
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Anonymous
Anonymous

I am in EXACTLY the same position. Was promised a 'refund' (ie a coupon in the form of their infamous 'E-Wallet) within 72 hours.Ten weeks later? A big fat nothing.Criminals.

FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so tha...

1.0
#1040280 by anonymous

With Official Company Response
Fashionmia - Great customer service. fair prices

I have been using Fashionmia for a long tie now and have made seven orders consisting of a total of 19 products. I have only had complaints of one product to which they messaged me to fix the problem. I also did'nt receive an order at one point and after a few messages...
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FashionmiaCares
Fashionmia Response

Thank you so much for your order and sharing ,welcome visiting us again !

4.6
I liked
  • Excellent service
#1037109 by Pinson

With Official Company Response
Fashionmia - Fabulous !

Since then I am a regular customer, the products are great, good value for money and the Customer Service has been brilliant. There was going to be a delay with an item which I had ordered, they let me know and asked if I wanted to wait or get something else. At that...
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FashionmiaCares
Fashionmia Response

Thank you for your post,you've been so generous to share it all.

4.8
I liked
  • Quality of the product i ordered
  • Great customer service
#1036250 by Sarakid