New Reviewer

Fast response

Update by user Jan 15, 2018

NEVER buy from this site. They are liars.

earn money unethically. They send dresses that are not like on the pictures. You will never get money back. They asked me to write good reviews and they would give me a coupon.

Guess what? coupon never worked.

That is why here is my true review of fashionmia: DO NOT BUY ANYTHING!!!!!!!!!! You will not get what you will expect

Original review posted by user Dec 04, 2017
I had to inquire about something, and wrote a message. To be honest I wasn't hoping to receive a response, but I did. They replied very fast, so customer service is good. This is the thing my main comment is. As it is very important nowadays to have great customer service. When you buy online you don't see the seller, and feel important when they reply. They are polite and responsive. Also they change the products according to the seasons, so it is easy to find new things. Good selection of everything you might need. Good selection of colours they offer on the pictures. They also offer fast delivery.
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ID
#1141591 Review #1141591 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service

I haven’t received my hoodies

how long is it going to take since the 14 of September
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1 comment
Fashionmia Response #1379068

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1113528 Review #1113528 is a subjective opinion of poster.
Reason of review
Order processing issue

I need to contact them

Contact them for the return
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1 comment
Fashionmia Response #1370736

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1102275 Review #1102275 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Resolved: Still waiting for refund

Fashionmia - Still waiting for refund
I had ordered several items from Fashionmia, one of the dresses was sold out and the other was not as shown on the site. I contacted customer service, several emails and pictures later they agreed that the dress was not as shown and suggested I could either keep it and...
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2 comments
Fashionmia Response #1320549

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

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Resolved With Company Response
ID
#1039094 Review #1039094 is a subjective opinion of poster.
Product
Fashionmia Dress
Pros
  • Dress prices
  • Products and customer service
  • Products when as described are nice
Cons
  • Refund not being processed after 5 months waiting
  • No refund after i retunred items
  • Only received a portion of the order
Reason of review
Not as described/ advertised
Loss
$56
Preferred solution
Full refund

Poor Quality

Fashionmia - Poor Quality
Fashionmia - Poor Quality
I should have guessed from the low price ($35.44), but the quality of the dress I ordered is poor. The fabric is cheap and the fit is nothing like it looks on the model. It fits true to size, but the fabric doesn't drape well. The skirt is stiff and stands away from my...
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1 comment
Fashionmia Response #1317733

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1035806 Review #1035806 is a subjective opinion of poster.
Product
Fashionmia Dress
Cons
  • Cannot find shipping address for return
  • Make it hard to return merchandise
Reason of review
Bad quality
Loss
$35
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fashionmia - Review in Footwear and Clothing category

I call about my dress i order
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1 comment
Fashionmia Response #1314387

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1031615 Review #1031615 is a subjective opinion of poster.

Fashionmia - Review in Footwear and Clothing category

Items took more than a month to come, and not what was expected. Want to return it
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1 comment
Fashionmia Response #1314383

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1031346 Review #1031346 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Fashionmia - Dress Review

Dresses to short don't fit and only part of the came, took over 30 days to receive i am asking for a full refund.
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1 comment
Fashionmia Response #1311874

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1030010 Review #1030010 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Not as described/ advertised

Fashionmia - Dress Review

I Brenda Sheppard order 4dressed. In Feb.2017. I only receive two dress. One of the dress i didt't order it was a black/white. I order white/ black it had just a little put of black. On the jacket. And i payed $89.49. Send for four outfet.
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1 comment
Fashionmia Response #1308003

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1025386 Review #1025386 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Not as described/ advertised

Fashionmia - Shipping Service Review

I placed my first order with this company on 2/26/17 and I have not received it yet. Each time I attempt to utilize the link provided on the confirmation of my payment receipt to track my order I receive an error message stating the link does not exist. I am beginning to feel like i have been ripped off. If i have not rrceived my items by the end of the week I am going to report this company. I am very disapppointed and I will never order from this company again.
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1 comment
Fashionmia Response #1302079

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1019966 Review #1019966 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Order processing issue

Fashionmia - Shipping Service Review

Fashionmia - Shipping Service Review
I placed an order on 2/9/17 and still haven't received my order nor is there any shipping information. Worst company ever and I urge anyone that is thinking about ordering to rethink your decision. My order number is B185**** and I revived this automated message. Outfits were ordered for a trip, never received notification about delayed shipping until I asked, and I had to wind up spending additional money to purchase clothing for my trip. This company is the worst and their lack of professional is definitely enough to put them out of business.
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1 comment
#1300471

Dear Customer

Thank you for your order and sharing, we have checked this order and sent your order status to your aol address, please check your inbox then let us know if anything you need our assistance :)

Thank you

FashionMia

ID
#1018049 Review #1018049 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Problem with delivery
New Reviewer

Fashionmia - Shipping Service Review

My package have not arrived yet i would like to know where is it located and when will it will be shipped to my house at 1143 covered bridge trl chapel hill nc 27517
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1 comment
Fashionmia Response #1299546

Hey dear

Thank you for ordering and leaving a comment here, please kindly offer us your order number to lollie.zou@orderplus.com so that we can confirm the order status and let you know?

Thank you :)

FashionMia

With Company Response
ID
#1016777 Review #1016777 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Order processing issue

Fashionmia - Review in Footwear and Clothing category

Why was my order cancelled ?
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1 comment
Fashionmia Response #1295543

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to lollie.zou@orderplus.com so that we can confirm the order status quickly and let you know?

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1014073 Review #1014073 is a subjective opinion of poster.

Wrong item sent, to me also wroung size

I tryed calling custermer service, and left message on answering machine. No one called me, but they emailed me, afther serval days, about my problem with items.Was offered two choices ,to take care of problem, with order. I chosed the one that was best for me, so that it could be done, in a timly manner. which was ok ,for me.I am curtly waitting on the results, that I chosse to do,at this time now. These items were,a gift for afther christmas,to my daughter.My experice was fair, could of been better response time thou. But lady that handle my case, had gotting sick. but she did follow back up with me. At the moment i am still watting on results, but do have an agreement,to this matter at hand. Would i order again, yes once my matter is desolved. They do have cute items.They had sent me a shirt, instead of dress,that was ordered. also wroung size.
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1 comment
Fashionmia Response #1283132

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to lollie.zou@orderplus.com so that we can confirm with relevant department quickly and let you know?

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1003825 Review #1003825 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Products and customer service
  • Online product that was advertise
Cons
  • Refund postage costs to china too expensive
  • Watting for response
Reason of review
Reliable warranty

Cold but Cute

I found a coat that I fell in love with just at the sight of the picture. When I received it in person it was even more cute and warm! It was a great deal as well. When it arrived the size ended up being too small so I emailed customer service and asked how I could exchange and they were very prompt to help me! The lady was very nice and guided me through the steps of how to exchange. I made sure to ensure that I had absolutely no problems with the coat, it was just simply a little too small and since I really liked it I wanted to make sure it fit properly.
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1 comment
Fashionmia Response #1274450

Thank you for your order and post,we are sorry for the size issue,should you have any problem during the shopping experience,please feel free to contact our service team by service@fashionmia.com or call us by +1(302)300-4089 at any time :)

With Company Response
ID
#994109 Review #994109 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service