Unclaimed
Fashionmia
Reviews and Complaints
160K
CLAIMED LOSSES
2.8K
TOTAL REVIEWS
250K
PAGE VIEWS
28
ISSUES RESOLVED
Fashionmia Reviews
New Reviewer
Fast response
Update by user Jan 15, 2018
NEVER buy from this site. They are liars.
earn money unethically. They send dresses that are not like on the pictures. You will never get money back. They asked me to write good reviews and they would give me a coupon.
Guess what? coupon never worked.
That is why here is my true review of fashionmia: DO NOT BUY ANYTHING!!!!!!!!!! You will not get what you will expect
Original review posted by user Dec 04, 2017
I had to inquire about something, and wrote a message. To be honest I wasn't hoping to receive a response, but I did. They replied very fast, so customer service is good. This is the thing my main comment is. As it is very important nowadays to have great customer service. When you buy online you don't see the seller, and feel important when they reply. They are polite and responsive. Also they change the products according to the seasons, so it is easy to find new things. Good selection of everything you might need. Good selection of colours they offer on the pictures. They also offer fast delivery. ID
Service
Fashionmia Customer Care
Reason of review
Good customer service
I haven’t received my hoodies
how long is it going to take since the 14 of September
1 comment
With Company Response
ID
Reason of review
Order processing issue
I need to contact them
Contact them for the return
1 comment
With Company Response
ID
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer
Resolved: Still waiting for refund
I had ordered several items from Fashionmia, one of the dresses was sold out and the other was not as shown on the site. I contacted customer service, several emails and pictures later they agreed that the dress was not as shown and suggested I could either keep it and...
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2 comments
Fashionmia Response
#1320549
Dear Customer
Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so that we can confirm with relevant department quickly.
Thank you for your kind support and cooperation.
FashionMia
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Resolved
With Company Response
ID
Product
Fashionmia Dress
Pros
- Dress prices
- Products and customer service
- Products when as described are nice
Cons
- Refund not being processed after 5 months waiting
- No refund after i retunred items
- Only received a portion of the order
Reason of review
Not as described/ advertised
Loss
$56
Preferred solution
Full refund
Poor Quality
I should have guessed from the low price ($35.44), but the quality of the dress I ordered is poor. The fabric is cheap and the fit is nothing like it looks on the model. It fits true to size, but the fabric doesn't drape well. The skirt is stiff and stands away from my...
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1 comment
Fashionmia Response
#1317733
Dear Customer
Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so that we can confirm with relevant department quickly.
Thank you for your kind support and cooperation.
FashionMia
With Company Response
ID
Product
Fashionmia Dress
Cons
- Cannot find shipping address for return
- Make it hard to return merchandise
Reason of review
Bad quality
Loss
$35
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerFashionmia - Review in Footwear and Clothing category
I call about my dress i order
1 comment
With Company Response
ID
Fashionmia - Review in Footwear and Clothing category
Items took more than a month to come, and not what was expected. Want to return it
1 comment
With Company Response
ID
Reason of review
Not as described/ advertised
Fashionmia - Dress Review
Dresses to short don't fit and only part of the came, took over 30 days to receive i am asking for a full refund.
1 comment
With Company Response
ID
Product
Fashionmia Dress
Reason of review
Not as described/ advertised
Fashionmia - Dress Review
I Brenda Sheppard order 4dressed. In Feb.2017. I only receive two dress. One of the dress i didt't order it was a black/white. I order white/ black it had just a little put of black. On the jacket. And i payed $89.49. Send for four outfet.
1 comment
With Company Response
ID
Product
Fashionmia Dress
Reason of review
Not as described/ advertised
Fashionmia - Shipping Service Review
I placed my first order with this company on 2/26/17 and I have not received it yet. Each time I attempt to utilize the link provided on the confirmation of my payment receipt to track my order I receive an error message stating the link does not exist. I am beginning to feel like i have been ripped off. If i have not rrceived my items by the end of the week I am going to report this company. I am very disapppointed and I will never order from this company again.
1 comment
With Company Response
ID
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Fashionmia - Shipping Service Review
I placed an order on 2/9/17 and still haven't received my order nor is there any shipping information. Worst company ever and I urge anyone that is thinking about ordering to rethink your decision. My order number is B185**** and I revived this automated message. Outfits were ordered for a trip, never received notification about delayed shipping until I asked, and I had to wind up spending additional money to purchase clothing for my trip. This company is the worst and their lack of professional is definitely enough to put them out of business.
1 comment
ID
Service
Fashionmia Shipping Service
Reason of review
Problem with delivery
New Reviewer
Fashionmia - Shipping Service Review
My package have not arrived yet i would like to know where is it located and when will it will be shipped to my house at 1143 covered bridge trl chapel hill nc 27517
1 comment
With Company Response
ID
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Fashionmia - Review in Footwear and Clothing category
Why was my order cancelled ?
1 comment
With Company Response
ID
Wrong item sent, to me also wroung size
I tryed calling custermer service, and left message on answering machine. No one called me, but they emailed me, afther serval days, about my problem with items.Was offered two choices ,to take care of problem, with order. I chosed the one that was best for me, so that it could be done, in a timly manner. which was ok ,for me.I am curtly waitting on the results, that I chosse to do,at this time now. These items were,a gift for afther christmas,to my daughter.My experice was fair, could of been better response time thou. But lady that handle my case, had gotting sick. but she did follow back up with me. At the moment i am still watting on results, but do have an agreement,to this matter at hand. Would i order again, yes once my matter is desolved. They do have cute items.They had sent me a shirt, instead of dress,that was ordered. also wroung size.
1 comment
With Company Response
ID
Service
Fashionmia Customer Care
Pros
- Products and customer service
- Online product that was advertise
Cons
- Refund postage costs to china too expensive
- Watting for response
Reason of review
Reliable warranty
Cold but Cute
I found a coat that I fell in love with just at the sight of the picture. When I received it in person it was even more cute and warm! It was a great deal as well. When it arrived the size ended up being too small so I emailed customer service and asked how I could exchange and they were very prompt to help me! The lady was very nice and guided me through the steps of how to exchange. I made sure to ensure that I had absolutely no problems with the coat, it was just simply a little too small and since I really liked it I wanted to make sure it fit properly.
1 comment
With Company Response
ID
Service
Fashionmia Customer Care
Reason of review
Good customer service
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Fashionmia
Dear Customer
Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that we can confirm with relevant department quickly.
Thank you for your kind support and cooperation.
FashionMia