New Reviewer

Very poor customer service no one calls you back.

wrong size doesn't fit. left message with the toll free number no returned calls.
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ID
#1671665 Review #1671665 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Poor customer service
Preferred solution
Full refund
New Reviewer

Fraud / items are not as advertised & missing from order

I just received part of an order I placed - it is not the material advertised and another item is missing - I can’t find where to return the item & the email attached to the paypal payment is rejected - it’s a total scam
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ID
#1661120 Review #1661120 is a subjective opinion of poster.
Service
Orderplus Shipping Service
Pros
  • Non
Cons
  • Lot a cons
  • No contact info - scam
  • Poor quality and unethical business practices
Reason of review
Not as described as advertised & items missing from order
Loss
$150

Deceving service

I order many dresses from Fashionmia the pictures that they put on line are not what they send you. First off all they dont send the order on time , second of all poor quality, third of all size that requested even by using they size charts they dont fit. When returned items they dont refund your money,over all this commpany its robbing US citizens we need help to stop this. Specially when they switch they name trying still robbing people by a different name.
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ID
#1648602 Review #1648602 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Bad quality
Loss
$500
Preferred solution
Full refund
New Reviewer

Geld muss Zurück Bezahlen!

Rechnungnummer: B254**** mit PayPal Bezahlt,aber Ware nicht erhalten. Die Firma Fachionmia Geld 35,84 EUR. zurück nicht gestartet! Sad Brauche helfen.Danke
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ID
#1630408 Review #1630408 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Cons
  • Die company
Reason of review
Problems with payment
Loss
$36
Preferred solution
Full refund
New Reviewer

Re shipping

My item didn't came because it got ship at the wrong place and now it went back to you guys. I received a email that if I want, I can re ship it. I want to re ship my item but you web site isn't working. I can't seem to open it. I tried calling you guys anf no one answered. How can I reach you guys?
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ID
#1623106 Review #1623106 is a subjective opinion of poster.
Location
Montreal, Quebec
Service
Fashionmia Customer Care
Cons
  • Poor customer service
Reason of review
Poor customer service
New Reviewer

I ordered a dress and a couple months later they stated they no longer had in stock. I requested a refund and no one will seem to answer my emails. I tried to get back on the site and no luck

I am still trying to get my monies back into my account with no luck. No one will return my emails and when I try to log in, it tells me I do not have an account. So where is my money.
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ID
#1620554 Review #1620554 is a subjective opinion of poster.
Product
Fashionmia Dress
Cons
  • Customer service system on website is not helpful
  • Not being able to speak with someone
Reason of review
Never received order and I cannot seem to get anyone to respond to me. Fashionmia cancelled the order themselve
Loss
$38
Preferred solution
Full refund
New Reviewer

The worst store on line

Fashionmia - The worst store on line
I am still waiting my money back
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ID
#1619857 Review #1619857 is a subjective opinion of poster.
Location
Gaithersburg, Maryland
Reason of review
Problem with delivery
Loss
$72
Preferred solution
Full refund
New Reviewer

Unfulfilled order

I waited almost a year for my order. When I did receive it, it was incomplete. I emailed customer service several times and I just gave up. This was a terrible experience for me. The website seems to no longer exist...smh
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ID
#1617176 Review #1617176 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Pros
  • Affordable prices
Cons
  • No delivery
  • Slow delivery and no delivery
Reason of review
Order processing issue
Loss
$10
Preferred solution
Deliver product or service ordered
New Reviewer

I had an order and i never received it

I never received my items, please refund my order!
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ID
#1616800 Review #1616800 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Cons
  • This company is fake and crooks
  • No communication
  • Never got my items
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Full refund
New Reviewer

Horrible waste of time

I been trying to get ONE item from them for two years. They ask me to wait till the item gets back in stock then evertyime it appears back in stock them email me telling me that its out of stock. This site is a complete rip off. I asked them for a refund and never got it.
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ID
#1611386 Review #1611386 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Cons
  • Stole my money
Reason of review
Never received my item or refund
Loss
$35
Preferred solution
Full refund

Fraudulent!! Do Not Shop Here!

I placed an order for a dress over 3 weeks ago and have yet to receive an update or email or any info regarding tracking or confirmation. After reading the other reviews posted here, I’m convinced that I’ll never receive the item or a refund. Save yourself the trouble and do not shop here!
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ID
#1606945 Review #1606945 is a subjective opinion of poster.
Location
Los Angeles, California
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer

Still waiting for my order to arrive

Placed order on 22nd of June this order was placed through PayPal I would like a refund my amount is£89 English money how do I get to get a refund as sent a couple'of emails but heard nothing please help I can't afford to lose this amount of money thanks Anita
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ID
#1599448 Review #1599448 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Pros
  • Value for money
  • Horrid
Cons
  • I could not track items
Reason of review
Problem with delivery
Loss
$80
Preferred solution
Full refund
New Reviewer

I found Fashion mia as Fraudster , i returned some clothes , afetr several telephone calls and emails , accepted liability and promised to refund me since 2017

From: olubunmi.o bamgbose Sent: 12 October 2017 13:51 To: Service FashionMia Subject: Re: Re: Urgent REFUND Hi Kitty i am not happy as my Refund of £126.16 still remain outstanding contrary to your promise of making the refund within 20 days on the latest .I have not heard from you since then Kindly keep me updated on this matter.Thanks . Kind Regards, Mrs Olubunmi Bamgbose Sent from Outlook From: Kitty from Fashionmia.com Sent: 26 August 2017 03:43 To: bamgbose8@***.com Subject: Re: Re: Urgent REFUND Dear customer, Your returned parcel has been confirmed. Your refund request £126.16 has been received. It usually takes 7-20 days for our financial department to deal with your refund. I will try my best to ask my colleague to speed up the processing time. We will keep you informed when the refund is completed. Please wait patiently. Any need, if I can be of service to you, please let me know at any time, I will try my best to help you. : ) Best regards, Kitty Customer Service Team www.fashionmia.com
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ID
#1597039 Review #1597039 is a subjective opinion of poster.
Location
Grays, England
Service
Fashionmia Customer Care
Cons
  • From beginning to end
Reason of review
Problems with payment
Loss
$305
Preferred solution
Full refund
New Reviewer

Not Good at all

I have called several times to ask where to sent my merchandize for refund because it doesnt fit and have no answer from you if I dont have reponse I will have to turn to paypal. millie5354@***.com
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ID
#1593543 Review #1593543 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • No response from customer service
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Need my invoice

How do I get to log onto my account to get invoices for orders that I made. My email address is buddylxg@***.com
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ID
#1589267 Review #1589267 is a subjective opinion of poster.
Location
Gros Islet, Gros-Islet