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Resolved With Official Company Response
3.0
Details
Fashionmia - Still waiting for refund
I had ordered several items from Fashionmia, one of the dresses was sold out and the other was not as shown on the site. I contacted customer service, several emails and pictures later they agreed that the dress was not as shown and suggested I could either keep it and...
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2 comments
FashionmiaCares
Fashionmia Response #1320549

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so tha...

Review
#1039094 Review #1039094 is a subjective opinion of poster.
Pros
  • Products when as described are nice
  • Dress prices
  • Products and customer service
Cons
  • Failure to refund for product never shipped
  • Inability to efficiently handle refunds
  • No refund after i retunred items
Reason of review
Not as described/ advertised
Loss
$56
Preferred solution
Full refund
Tags
  • Unacceptable business practices
  • Awful Customer Service
  • Poor Refund Policy
Resolved With Official Company Response
2.0
Details
This company sucks.. I have tried to buy items here, But the LONG LONG LONG WAIT !!!!!!!! for my items, and or refunds , is just so unfair.. Avoid this company !! they have some cute clothes, but the sizes are very very small , and of course, the lack of employees who...
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1 comment
FashionmiaCares
Fashionmia Response #1317201

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so tha...

Review
#1034517 Review #1034517 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$11
Preferred solution
Let the company propose a solution
Tags
  • Scam Fashionmia
Resolved With Official Company Response
1.8
Details
I've posted before & got an "official company response", I've sent my order # B1851279 to joyce.zhang@orderplus.com & I am STILL WAITING for an email to say when to expect my refund back! Please return my money!
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6 comments
scoleman729
#1308941

I FINALLY RECEIVED MY REFUND THANKS TO PISSED CONSUMER! THANK U FASHION MIA FOR HANDLING THE ISSUE QUICKLY.

Review
#1025669 Review #1025669 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Resolved With Official Company Response
1.0
Details
Hello, I am new customer in fashionmia.com and placed an order on Sunday 19th Feb 2017. As I didn't like that a paypal account was required, I finally decided to cancel this order. I tried to do that from my new account from Fashionmia.com but the Option Cancel order...
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3 comments
FashionmiaCares
Fashionmia Response #1291872

Dear OlgaWe have cancelled you order and sent the refund status to your email address, please check with your inbox and let us know if you need us more, thanks.FashionMia

Review
#1011526 Review #1011526 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Resolved With Official Company Response
1.5
Details
For my grandchild's birthday, I ordered what appeared to be some cute hoodies, sweaters and such. The order took months to arrive, and when it did arrive, it was missing items PLUS the content was NOTHING like the pictures of the products ordered. A supposed sweatshirt...
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7 comments
Anonymous
#1598620

I received 10 of 17 items ordered and most were complete junk - less than dollar stor quality. I wrote to them several times asking where my order was. I still have not receiv...

Review
#988630 Review #988630 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$80
Preferred solution
Full refund
Tags
  • Fashionmia Poor-quality
  • Fashionmia Scam
  • Fashionmia Fraud
  • Fashionmia Rip-off
  • Fashionmia Bait And Switch
  • Fashionmia Poor Quality
  • Fashionmia Never Arrived
  • Fashionmia Lies
Resolved With Official Company Response

Resolved: Fashionmia - Shipping Service Review

1.0
Details
Ordered a blouse April 1, 2016. Several emails and months later, no blouse, several excuses and promised refund. Guess what? As of 12/25/16..... still no blouse OR refund!!! Biggest rip-off I've ever seen!
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2 comments
Review
#979672 Review #979672 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Resolved With Official Company Response
1.6
Details
ABSOLUTELY HORRIBLE!!!! I ordered 2 coats January 2016. I was charged for them on my credit card upon ordering. One arrived two months later, the other was out of stock. It took 10 emails and 9 months to get a refund which they gave me through PayPal. I did not...
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3 comments
FashionmiaCares
Fashionmia Response #1203881

Hello Elizabeth,Thank you for your order from Fashionmia. My sincere apology for this unfortunate situation.I have pushed your refund status, please don't worry, refund will b...

Review
#906255 Review #906255 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Resolved With Official Company Response

Resolved: Fashionmia in Columbia City, Indiana - Very risky ordering from them.

3.1
Details
In March of this year, I ordered two dresses and a lingerie item, only 2 of which I've received and we are now at August 13th, so nearly 5 months later. This is not a reliable, responsible company for the following reasons: 1) You might not get all of your items, and it takes too long for them to deliver them. 2) You cannot file a complaint on their site unless you log in. In my case, my password won't work, but each time I request to reset my password, it says that the link has expired, even though it has only been 2 minutes since I received the link from them. 3) See above—your password won't work and they will put you in and endless roundy-round. 4) I wear a size 14 or XL, sometimes a L. I could barely squeeze into the 4X I bought from them, after having followed their sizing charts. I've been ordering clothing online for over ten years and this company is the first one I've found to be this bad. It's not completely a scam, since they did at least send part of it, but don't ever expect to get it resolved if part of your order is missing. If you closely read the review sites, all of the good ones seem to be written by someone who doesn't speak English very well, so probably put there by someone from the company.
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1 comment
Review
#900040 Review #900040 is a subjective opinion of poster.
Reason of review
I never received one of my items.
Loss
$20
Preferred solution
Let the company propose a solution
Resolved With Official Company Response

Resolved: Fashionmia Shipping Service Review from Ottawa, Ontario

I placed an order from Fashionmia, however I didn't receive it until now. Contacted with their customer service, they told me my parcel has already in my country. Totally a month! I am upset
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3 comments
Review
#894436 Review #894436 is a subjective opinion of poster.
Reason of review
Order processing issue
Resolved With Official Company Response

Resolved: Fashionmia Clothing Review from Coatesville, Pennsylvania

1.0
Details
The clothing items in the pictures on their site are not the items they actually send. After you pay for the pictured items you've chosen on the site, they send disgusting, damaged, ugly, cheap, misshapen, mis-sized, foul smelling rags that bare so little resemblance to the website pictures that it's difficult to determine which item is supposed to go with which picture. Then, they gave a return policy which they do not honor. I followed the return policy to the letter. I returned a $200 order and paid the $75 international shipping charges on top of it. They received and acknowledged/accepted the return package, told me i would receive a full refund, but never gave me a dime. I emailed 3 times asking about the status of my refund and each time they assured me they would issue it soon. It's been 3 months. They've listed every dispute I opened on their website as "Resolved" though they've resolved nothing. I'm now out the clothes, the $200 I paid for them AND the $75 return shipping charge. I wish I'd read the online reviews about this company before I ordered. Apparently they've been running this scam for quite some time and I'm only one of their countless victims. Finally..i can tell you what is going to happen next, if anything. A Fashion Mia rep is going to reply to this public review asking for my order number and assuring me they will resolve the issue and promptly issue the refund. Their only goal is to fool YOU into believing the company takes complaints seriously and resolves them. Do not be fooled!
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4 comments
Review
#887928 Review #887928 is a subjective opinion of poster.
Reason of review
Not as described/ advertised