Fashionmia - ALARMING AND VERY DISSATISFIED CALIFORNIAN CUSTOMER

283 of 1208 Fashionmia reviews

SIZES ARE NOT ACCURATE.CHEAP POLYSTER MATERIAL.

CUSTOMER SERVICE IS WORTHLESS AND USES DECEITFUL TACTICS TO GET CUSTOER TO WRITE A GOOD REVIEW, TO SEEMINGLY ACT TO PROVIDE A REPLACEMENT OF AN ITEM THEY DON'T REPLACE AND WHAT IS THE KICKER THEY DON'T CREDIT MY ACCOUNT FOR NOW OVER A MONTH.

BACK AND FORTH WITH COCO THE E-MAIL REP AND NO RESULTS YET IT IS A VICIOUS CIRCLE WITH NO END IN SIGHT OTHER THAN TO GIVE UP AND THEY KEEP THEIR CHEAP CLOTHES I RETURNED, AND KEEP MY MONEY.WHAT A GREAT BUSINESS THEY RUN.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Price Affordability
Diversity of Products or Services
Advertised vs Delivered
Warranty
Exchange, Refund and Cancellation Policy
Website
Delivery Service
Product or Service Quality
Location
Value for money
Discounts and Special Offers
Staff
More

  • What I liked
      No items
  • What I disliked
    • Stinky clothing
    • Quality or service
    • Items look great on the site but look very poor quality
    • Refund process

Reason of review:
SIZING AND MATERIAL QUALITY
Preferred solution:
Full refund
Monetary loss:
$130
Product or service
Fashionmia Online Order
Review category
Footwear and Clothing
review #891647
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Helpful? 3 Yes 3 0 No 0
Had the same issue 0 Yes 0
283 of 1208 Fashionmia reviews
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Fashionmia Response Aug 01 

Hello Sandy,
Thank you for sharing your experience here. My sincere apology for this unfortunate situation.
Could you please offer me your order number? And I will check your order status and refund status for you. And also, please offer me the tracking number of your returned parcel. I will confirm with our warehouse about this problem.
Please don't worry. I will definitely help you with this issue ASAP.
Email: doris@fashionmia.com
Best wishes! Fashionmia.com

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