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With Official Company Response

Horrible Experience - Do Not Buy From FashionMia

1.4
Details
Horrible Experience - Do Not Buy From FashionMia Delivery of the clothes after one month. Site does not say that it will be a late delivery as the package apparently comes from HongKong. Sub-standard clothing material - poor quality material used. Sizing is all wrong Very poor customer service - No phone number to call. No one getting back after multiple emails requesting return policy information. I am sure they will get back after a month and say your return time is up. {{Redacted}}
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1 comment
Review
#1128234 Review #1128234 is a subjective opinion of poster.
Cons
  • Poor quality clothing material
  • Misleading website
  • Took order a long time to get to me
Reason of review
Poor customer service
1.3
Details
Fashionmia have "Dispute Managers", not "customer service"-  ask yourself why that is!
Fashionmia have "Dispute Managers", not "customer service"-  ask yourself why that is!
Fashionmia have "Dispute Managers", not "customer service"-  ask yourself why that is!
I, like countless others, was conned by the lovely Photoshopped photos on their website, and foolishly bought an elegant looking matt-black skater dress (which is a flared skirted dress- such as skaters wear, hence the name) with a lace trim for the not unsubstantial...
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Review
#1128003 Review #1128003 is a subjective opinion of poster.
Pros
  • Photoshopping skills
Cons
  • Dispute managers
Reason of review
Not as described/ advertised
Loss
$33
Preferred solution
Full refund
Tags
  • Unacceptable business practices
  • Awful Customer Service
  • Scam
  • Con Artists
With Official Company Response
1.3
Details
My dress took 2 months to arrive and when it did it was poor quality so I returned it to the address in California for a refund. I got proof of posting from my post office and sent the company a copy. After two months they haven't refunded and just reply by sending...
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2 comments
Anonymous
#1503036

i have ordered a bodycon dress online in fashionmia.The order date is 24th of may 2018 and today is 19th of jun 2018. So it has been almost one month still not yet received, w...

Review
#1127367 Review #1127367 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
With Official Company Response
1.0
Details
Fashionmia - Wet clothes
I have received my package all my clothes are wet
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1 comment
FashionmiaCares
Fashionmia Response #1387012

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that...

Review
#1124742 Review #1124742 is a subjective opinion of poster.
Reason of review
Damaged or defective
With Official Company Response

Placed order on 31st October with fashionmia for two dresses

1.0
Details
Have not received any confirmation or information regarding my order. I can't contact them by email! The money is gone out of my account?
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1 comment
Review
#1124601 Review #1124601 is a subjective opinion of poster.
Reason of review
Order processing issue
With Official Company Response
1.0
Details
Accidentally ordered the same item twice because website failed to confirm my order the first time. Have called and called never get a real person never get a call back. I will never order from you again and neither will ALL my Facebook friends. Be careful who you...
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2 comments
FashionmiaCares
Fashionmia Response #1386731

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that...

Review
#1124317 Review #1124317 is a subjective opinion of poster.
Reason of review
Order processing issue
With Official Company Response

Fashionmia - Poor customer service

Terrible experience ... ordered items cost me $148 I received the merchandise in poor quality. When I asked for the refund of the remaining items that was no longer available the lady name kitty from customer service keep saying she already made the refund in expedite status that is a lie she been telling me that since July and it's November already and the refund has not credited in to my account, I want my $36 back, that company should stop doing business because they have a bad customer service reputation and also they should stop lying about their products. I wouldn't recommend this company to anybody shopping online. They are all liars and can't be trusted.
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1 comment
Review
#1124311 Review #1124311 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
With Official Company Response
Fashionmia - Please please don't buy from Fashion mia ,you will be cheated
I ordered 6 items over $100 ,the products looks very cheap not shown as in the photos.I ordered on 9th Sep and still waiting waiting still I did not receive my order .I was keep mailing them regarding my order. But very poor response .and I applied for the cancellation...
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2 comments
Anonymous
#1564551

Same here. They took my money and gave nothing!

Review
#1124158 Review #1124158 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
With Official Company Response

Fashionmia - Terrible

I ordered 2 dresses and requested a refund for one. They agreed and told me it takes about 72 hours to refund. Or 3 weeks... 6 weeks later no refund and no dress. Despite the continuous promises nothing actually gets done.
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1 comment
Review
#1124125 Review #1124125 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
With Official Company Response
1.7
Details
It has been over a month since i ordered clothes from fashionmia. Charged my credit card right away and no delivery of the goods still. Wish I had done some research on them before ordering. My mistake. Checked for status after 15 days and got an email saying order is...
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1 comment
FashionmiaCares
Fashionmia Response #1386727

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that...

Review
#1124060 Review #1124060 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$98
Preferred solution
Full refund