Unclaimed
Fashionmia
Reviews and Complaints
160K
CLAIMED LOSSES
2.8K
TOTAL REVIEWS
250K
PAGE VIEWS
28
ISSUES RESOLVED
Fashionmia Reviews
Bed service good dress
I received my package 2 months later than my order.. I payed for 5 days tracking and I felt like to have loose my money... but after The costumer service helped me and finally I received my dress! The dress is amazing and I love it!!! Exactly like In the picture.. if I would give 5 stars for the dress , I will.. but for the service I can't because it took a very long time...
1 comment
With Company Response
ID
Location
Mount Laurel, New Jersey
Reason of review
Order processing issue
New Reviewer
Great Products and pricing. Customer Service could be better but they eventually get the job done.
I have purchased quite a bit of products from FashionMia. The quality and pricing is great and reflects what the page says but they could be better on Customer Service and getting issues cleared up faster. I have had an outstanding item for over 1-1/2 months and still haven't receive it or a refund. It is a pair of Mens Casual Pants and I ordered them on March 6/17 and still haven't received them or have been given a refund. I also have other outstanding items but this one is the longest. They eventually get the job done but it takes a lot of leg work on the customers part. I hope to see this improve in the future so that I can give FashionMia a 5 on all areas of service. If they get this improved then I think they are one of the best suppliers out there and will be hard to beat.
1 comment
With Company Response
ID
Service
Fashionmia Shipping Service
Pros
- Product and selection
Cons
- Them taking so long to get this issue resolved
Reason of review
Poor customer service
Loss
$13
Preferred solution
Deliver product or service ordered
Happy for the dress , less for the service
I received my package after 2 months , but at the end I received it!! The dress is fantastic and I was so happy to weard it.. but I am very disappointed with The costumer service.. I payed for 5 days tracking and I felt like I lost my money ... if I would give 5 stars for the dress , I will because as I said the dress is fantastic but I cannot give 5 stars for the bed service.. I'm sorry! This company has to improve a lot about it!
1 comment
With Company Response
ID
Location
Palo Alto, California
Product
Fashionmia Dress
Reason of review
Order processing issue
New Reviewer
Waiting for orders for over 6 weeks in processing
I placed several orders and some of my items were sent but I have several orders still in processing as far back as March 6th to March 26 with no idea when they will be sent to me. I have sent several tickets but haven't received a response. I really do like the quality and size of their products and have been able to figure out what will fit me and what won't. I hope they get these orders out to me so that I can continue purchasing without worry but if they don't then I will take my business elsewhere. The turnaround time on Customer Service isn't the greatest either but I have been able to get responses but it is taking a long time to get it done.
1 comment
With Company Response
ID
Service
Fashionmia Shipping Service
Pros
- Quality and pricing
Cons
- Customer service and processing time
Reason of review
Order processing issue
Loss
$463
Preferred solution
Deliver product or service ordered
Fashionmia - Clothes For My Two Kids Review
Don't be fooled by the pretty pictures. Their inventory is not updated, so most is out of stock. Only the website will let you order as if the item(s) are available, but instead after months waiting you'll get an email asking you to pick a replacement item. If you ask for a refund as I did, they will tell you your refund will be available in 5-7 days. Two weeks later you call the out of country number to find out there is no customer service, just an option to leave a voice mail with a call back number. No one ever calls you back. The other contact option, via email...where you embark in a hellish game of how many times can they bull *** you. When they do give you a "refund," they state it is in your "my wallet." "My wallet," is a clever way the company acts like they have completed your refund request but instead, the money is in a virtual store credit, that is not even accessible. And why would you want to reorder merchandise, they don't have to send you!! It has been four months still waiting on my refund. Last email stated, please excuse the delay, but currently we are processing claims from May???!! What, we are still in April, so are they a whole year behind!???! Save yourself the heartache, stress, and your hard earned money...and keep it in your wallet
1 comment
With Company Response
ID
Product
Fashionmia Website
Reason of review
Order processing issue
Fashionmia - Customer Care Review
I have been trying to get my money returned to my account and I have been getting the run around. I do not want a Fashion Mia wallet account like I was offered nor do I want my money placed on a Paypal account. I will not pay Paypal $10.00 to get my money. I do not have a Paypal account. This is horrible customer service. Please return my money.
4 comments
With Company Response
ID
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Ordered Not Received
I place my order March 30,2017 and here it is April 27,2017 and have not received my order can't get in contact with anyone. Do not order from this COMPANY. THEY ARE HORRIBLE!!!!!! I can't even track my order. They give me a tracking number and can't even track. I even sent out an email and got one response and was told that I would received my order in 10 days. I still have not received my order. The phone number that I call there is no one there. The voice mail says leave your order number and your name and some one will call you back very soon. I am still waiting for this call. UNACCEPTABLE. This company should not be in BUSINESS!!!!!
1 comment
With Company Response
ID
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Junior Reviewer
No Order has arrivied
Order # I guess you will have to issue me a refund on this order.. It has been Way to long , for this order..Just send me a refund of my $ 79.75, Please !! This is not right, 2 plus months , and still nothing !! ( I do NOT believe that it takes 31+ days for shipping .. I would like a refund, as i can NOT wait any longer !! This is the worst customer service i have ever had to deal with .. After almost $ 2,000.00 worth of orders , to this company. I get treated like ***.., you got my money, so i guess i`m out payment.. All i ever get are lame excuses, and No action !!!! AVOID THIS COMPANY !!!!!!!!!! they do not care about the customers !!!!!!
2 comments
With Company Response
ID
Service
Fashionmia Shipping Service
Reason of review
Poor customer service
Loss
$80
Preferred solution
Full refund
New Reviewer
5 Vestido De Noche Fashionmia Review
My name is yanis Zayas,celular 904413****,I want change the size L for XL.Than you. Mi nombre es Yanis Zayas, celular 904413****,yo quiero cambiar la talla L Por XL,gracias
1 comment
With Company Response
ID
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer
Fashionmia - Dress Review
Update by user May 26, 2017
Nothing has changed, am stuck with 2 dresses that I don't want. Lesson learned. I'll never order anything else from this place.
Original review posted by user Apr 26, 2017
Just want a return call 574 703 ****, want to return my order. And I would like my money back
1 comment
With Company Response
ID
Product
Fashionmia Dress
Reason of review
Return, Exchange or Cancellation Policy
Fashionmia - Review in Footwear and Clothing category
My Name is Margie I am still waiting on my money to be refunded to me since March 3rd its been almost 2 months an I still dont have my refund l keep recieving emails of a buch of lies from these scam aritist my lawyer made serval attemps to contact this company ....with no suceess so now I am suing them please be ware of this scam ...
1 comment
With Company Response
ID
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer
Fashionmia - Delivery Service Review
No delivery . I emailed the company more than twice and I still have not gotten any call back and I have not received my merchandise
2 comments
With Company Response
ID
Reason of review
Problem with delivery
New Reviewer
Resolved: Still waiting for refund
I had ordered several items from Fashionmia, one of the dresses was sold out and the other was not as shown on the site. I contacted customer service, several emails and pictures later they agreed that the dress was not as shown and suggested I could either keep it and...
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2 comments
Fashionmia Response
#1320549
Dear Customer
Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so that we can confirm with relevant department quickly.
Thank you for your kind support and cooperation.
FashionMia
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Resolved
With Company Response
ID
Product
Fashionmia Dress
Pros
- Dress prices
- Products and customer service
- Low prices
Cons
- Refund not being processed after 5 months waiting
- Failure to refund for product never shipped
- No refund after i retunred items
Reason of review
Not as described/ advertised
Loss
$56
Preferred solution
Full refund
Fashion mia
The item I ordered don't look like what was in the bag. This place should be out of business. I placed this order back in March the very begin and just arrived April 22,2017. need your help!!!!! very displeased with my order, the quality is poor, it took over seven...
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1 comment
Fashionmia Response
#1320133
Dear Customer
Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so that we can confirm with relevant department quickly.
Thank you for your kind support and cooperation.
FashionMia
With Company Response
ID
Product
Fashionmia Dress
Reason of review
Bad quality
Loss
$60
Preferred solution
Full refund
New Reviewer
Fashionmia - Review in Footwear and Clothing category
I am still waiting for the rest of my order
1 comment
With Company Response
ID
Reason of review
Problem with delivery
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Fashionmia
Dear Customer
Thank you for your order and sharing, I am really sorry for the inconvenience. We'll do better and better in the future.
Thank you
FashionMia