Fashionmia
Reviews and Complaints
160K
CLAIMED LOSSES
2.8K
TOTAL REVIEWS
250K
PAGE VIEWS
28
ISSUES RESOLVED
Fashionmia Reviews
New Reviewer
Refund for the Returned item not recieved
I did not like the item from my order B252****, SKU25601F3982ED. Folowing the instruction I've got from the Customer Service Team, the item was send back on 01.04.2019. Since then I was in contact with different members of your Custumer Service team and was ask from them again and again for the track. number. I have to give them the address I send the item back. To at least 4 people from the Customer Service Team I had to repeat the details. Finaly on 07.06 I got email from Julia ( Customer Service Team), that they found the package and the refund from 20.02 Euro I will have in two weeks. Nothing came. Trying to contact you on service@***.com I recieve from Mailor-Daemon the answer'' the host or domain name not found'' Will I have my many back or I will have to take radical mesures in relation to Fashionmia,com
ID
Service
Fashionmia Shipping Service
Cons
- Very bad experience at fashion mia
Reason of review
Poor customer service
Loss
$23
Preferred solution
Full refund
New Reviewer
About my order
Item is wrong size need ti wxchange for a bigger size
ID
Location
Augusta, Georgia
Reason of review
Not as described/ advertised
New Reviewer
The worst company to buy from
Last year I bought over $130 in clothing and what they sent me wasn't what was in the pictures. One item was out of stock and they never returned my money. When I told them i want to send everything back they said they can't give any refunds due to financial reasons. Our conversation went on for over a year. In the end they did nothing. They led me on and I wasted so much time with this company. They cheat a lot of people and their stuff is crap. Don't buy from them if you are smart! I cussed out the person that I was talking to and she was like "Thanks". Ha! ha! ha! They care nothing about their clients and have poor business practices.
ID
Product
Fashionmia Dress
Cons
- Worst company to buy from- bad products bad service
Reason of review
poor service, bad quality, lies about return policy
Loss
$130
Preferred solution
Full refund
New Reviewer
What a hot feakein mess.
I ordered two dress one blue and one rose, neither one of them looks like the dress online .i never received the rose dress. i sent the blue one back and asked for my money back . today they sent me the blue dress back. What a hot Mess.still there's no money.
ID
Product
Fashionmia Dress
Cons
- And it was too short
- Dress has poor quality
Reason of review
Bad quality
Loss
$4000
Preferred solution
Full refund
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Verified Reviewer New ReviewerScam site
I ordered 3 dresses, 2 didn’t fit so I paid half the cost of the dresses to return them. I specifically stated with my return that I wanted to exchange them for 2 different dresses. I went so far as to print out pictures (from their site) and invoice numbers. They claimed they didn’t get the pictures. They were taped to the packages of the returned dresses. After several weeks of emails they sent a larger size of one of the dresses I had originally ordered. The style of that dress wouldn’t have fit my body type no matter what the size. I had explained that when I returned the original dress. I ended up donating it to a thrift shop. I had email correspondence with several people from 4/22/19 through 5/9/19. I never got the exchange for the second dress. They insisted they didn’t know what I wanted. I sent them the SKU number ( their stock number) and size numerous times. I finally asked for a refund and I was told it would take 7-10 business days. It has been 25 days and no refund. I have tried to open a dispute on Fashiom Mia’s web site but I have been blocked. No matter what I click on it says session timed out. I should have known this company was a rip off because the day I placed my original order when I went back to check it there wasn’t any information listed in my account. No name, no address, no order number. When I selected PayPal I was taken from Fashion Mia to Xi’ Orderplus Networking Tech.Co. I have reported this to econsumer.gov. I advise anyone who has had bad service from Fashion Mia to do the same! One star is more than this company should get.
ID
Service
Fashionmia Shipping Service
Pros
- Rip off
Cons
- Nothing yet
- Poor business ethics
- Customer service
Reason of review
Poor customer service
Loss
$25
Preferred solution
Full refund
New Reviewer
Praying for disaster for fashionmia
I ordered a lovely dress from them on May 10, 2019. It's June 25 and no dress. I've emailed them twice because you sure can't talk to anyone in customer service. I'm so mad. I pray each night for my dress, my refund, or disaster for them. God, help me. I have reached a real low-- I don't handle scam too well.
ID
Location
Memphis, Tennessee
Service
Fashionmia Shipping Service
Cons
- Continually lie and make promises they do not fulfill
Reason of review
Poor customer service
Loss
$24
Preferred solution
Full refund
New Reviewer
FASHIONMIA SCAM and poor quality dresses
i am unable to reach anyone on the phone in Fashionmia customer department . No one returned my call. Anna Shen responded by email . I replied too many times but I got no replies and the rest of my email are not deliverable to their customer care. I returned the 4 dresses and were already received by Fashionmia since May 28, 2019 according to USPS tracking but I HAVE NOT RECEIVED ANY REFUND YET.
1 comment
ID
Product
Fashionmia Dress
Cons
- I am still waiting for my refund
- Were terrible and i highly recommend staying away from them
- Too unprofessional in issuing refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$85
Preferred solution
Full refund
New Reviewer
Still Waiting for My Refund
It has been a year since I have been waiting for my refund. No response in months, and no money returned $160.00.
ID
Product
Fashionmia Dress
Reason of review
Bad quality
Loss
$160
Preferred solution
Full refund
New Reviewer
REFUND RETURN
I AM HAVING A PROBLEM GETTING BACK IN CONTACT WITH FASHION MIA. FOR $64.00 REFUND. THIS IS NOT FAIR. I'VE SENT THE ITEMS TO YOU. IN MAY. YOU TOLD ME YOU RECEIVED THEM. I BEEN EMAILING YOU. A NOW THE ADDRESS CANNOT BE FOUND. PLEASE SEND ME MY MONEY. 
***
*** ID
Location
Philadelphia, Pennsylvania
Product
Fashionmia Jacket
Reason of review
Return, Exchange or Cancellation Policy
Never received my purchase
I may a purchase on May 6,2019 and it is six weeks later I have not received my items. I submitted a request for a refund no one has responded. I am extremely disappointed with Fashionmia.
ID
Location
New York, New York
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer
Poor quality, refund not received
Items were returned due to POOR quality and wrong size. Received email from Anna Shen of customer service on April 3, 2019 advising that refund is under process (will take 15-20 days to process) up to this date, I have not received the refund, emailed today to follow up, email bounced back saying email not valid. Please advise.
ID
Location
Santa Monica, California
Product
Fashionmia Clothing
Cons
- Did not get my refund
Reason of review
Bad quality
Loss
$79
Preferred solution
Full refund
New Reviewer
Return product
How can I return a dress we bought that came on the wrong size color and quality??
ID
Product
Fashionmia Dress
Pros
- Money back
Cons
- Quality the size was wrong
Reason of review
Bad quality
Loss
$33
Preferred solution
Full refund
New Reviewer
Don't do business with this company not honest
order dresses on 2 separate orders as soon as I received dresses I contacted company several times each time they keep not giving what I ask for I want the return address so I can send back orders and get my money back I haven't gotten no where with these people my next step is the BBB
ID
Location
The Bronx, New York
Product
Fashionmia Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$259
Preferred solution
Full refund
New Reviewer
Very hard to return and get credit back
can not get in the web site to return and still not delivery 1 more item since May20/2019
ID
Service
Fashionmia Shipping Service
Pros
- I like their dresses
Cons
- Way they handle there delivery
Reason of review
Return, Exchange or Cancellation Policy
Loss
$55
Preferred solution
Full refund
Received horribly made XL dress 6/19/19 and cannot contact vendor for return. Every link I attempt to contact fashionmia through sends me to a blank page. The pictures shows the style dress I ordered and the awkward red thing I received. I photographed the picture...
View full review
ID
Location
Chester, Virginia
Product
Fashionmia Dress
Reason of review
Bad quality
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At least you received your order...I have heard NOTHING from them but they certainly charged my credit card quickly? Do they really exist at all?