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Never received my purchase

1.0
Details
I may a purchase on May 6,2019 and it is six weeks later I have not received my items. I submitted a request for a refund no one has responded. I am extremely disappointed with Fashionmia.
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ID
#1567157 Review #1567157 is a subjective opinion of poster.
Location
New York, New York
Service
Fashionmia Shipping Service
Reason of review
Order processing issue

Poor quality, refund not received

1.0
Details
Items were returned due to POOR quality and wrong size. Received email from Anna Shen of customer service on April 3, 2019 advising that refund is under process (will take 15-20 days to process) up to this date, I have not received the refund, emailed today to follow up, email bounced back saying email not valid. Please advise.
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ID
#1566572 Review #1566572 is a subjective opinion of poster.
Location
Santa Monica, California
Product
Fashionmia Clothing
Cons
  • Did not get my refund
Reason of review
Bad quality
Loss
$79
Preferred solution
Full refund

Return product

1.0
Details
How can I return a dress we bought that came on the wrong size color and quality??
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ID
#1566433 Review #1566433 is a subjective opinion of poster.
Product
Fashionmia Dress
Pros
  • Money back
Cons
  • Quality the size was wrong
Reason of review
Bad quality
Loss
$33
Preferred solution
Full refund

Don't do business with this company not honest

order dresses on 2 separate orders as soon as I received dresses I contacted company several times each time they keep not giving what I ask for I want the return address so I can send back orders and get my money back I haven't gotten no where with these people my next step is the BBB
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ID
#1565076 Review #1565076 is a subjective opinion of poster.
Location
The Bronx, New York
Product
Fashionmia Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$259
Preferred solution
Full refund

Very hard to return and get credit back

3.0
Details
can not get in the web site to return and still not delivery 1 more item since May20/2019
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ID
#1564596 Review #1564596 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Pros
  • I like their dresses
Cons
  • Way they handle there delivery
Reason of review
Return, Exchange or Cancellation Policy
Loss
$55
Preferred solution
Full refund
1.0
Details
Fashionmia - Received horribly made dress 6/19/19 and cannot contact vendor for return
Fashionmia - Received horribly made dress 6/19/19 and cannot contact vendor for return
Fashionmia - Received horribly made dress 6/19/19 and cannot contact vendor for return
Fashionmia - Received horribly made dress 6/19/19 and cannot contact vendor for return
Fashionmia - Received horribly made dress 6/19/19 and cannot contact vendor for return
Fashionmia - Received horribly made dress 6/19/19 and cannot contact vendor for return
Received horribly made XL dress 6/19/19 and cannot contact vendor for return. Every link I attempt to contact fashionmia through sends me to a blank page. The pictures shows the style dress I ordered and the awkward red thing I received. I photographed the picture...
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ID
#1563787 Review #1563787 is a subjective opinion of poster.
Location
Chester, Virginia
Product
Fashionmia Dress
Reason of review
Bad quality

CANCEL ORDER

1.0
Details
i'HAVE ALREADY CANCELLED THE ORDER B256**** BUT I HAVE NOT REIMBURSED, PLZ REIMBURSED IT IN MY ACCOUNT OR I'LL CONTACT THE POLICE
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ID
#1563074 Review #1563074 is a subjective opinion of poster.
Cons
  • Nothing i like
Reason of review
Return, Exchange or Cancellation Policy
Loss
$18

SUCCESSFUL ORDERB256****

2.7
Details
Since receiving the confirmation order with commitments to deliver within 3-7 business days I have not heard any firther updates and their is no way to track without a tracking number. May I have an uodate olease since my order should reach its destination within the designated time;- 5hursday June 20, 2019. Regards,
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ID
#1563056 Review #1563056 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Order processing issue

Style with too small

I called a phone # no one got back with me.
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ID
#1560580 Review #1560580 is a subjective opinion of poster.
Reason of review
Poor customer service

It took a month to receive my order. The two red dresses were in size L & XL very bad quality material. No return slip.

1.0
Details
This happened two weeks ago. Every time I try calling I get a voice message. When I look up the information on the internet of exchange it says Hmmm can't find the site or something weird. I want to return these items and get my money back immediately.
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ID
#1560306 Review #1560306 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$57
Preferred solution
Full refund

Terrible

Ordered a 2x top. What I received would not have fit a small child. After much complaining and arguing, they finally said would refund my $ if I returned according to a their way. Which I did. Only received refund for half the cost. Still trying to receive the remaining amount. Reading other reviews, it seems I should be grateful and move on. Still steamed!
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ID
#1559690 Review #1559690 is a subjective opinion of poster.
Product
Fashionmia Clothing
Cons
  • I never received a refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$11
Preferred solution
Full refund
1.0
Details
I received four items of clothing two days ago. Three of them do not fit. I have called their customer service number (888) 553-**** twice and left messages as well as my return phone number. No one has bothered to call me back. I also sent an e-mail to their e-mail...
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1 comment
Anonymous
#1705370

I am having the same experience. The frustration is rising daily!

I have used every email address that worked when they were trying to convince me to give the non-fitting dress to a frienfpd and only pay 2/3s the price to get a new dress (hopefully in a size that will fit me). ALL OF THOSE FORMERLY WORKING NUMBERS now return my emails, address unknown. No one answers the phone. They now have my dress ( I returned it according to their cockamamie rules, which took countless (working) emails), and my son’s money.

It was a Mother’s Day present.

Big you he’s from them, let me know how you did it. I’d sue them, i’m Sooooo angry, but it was only $27.00, and i can’t REACH THEM!

ID
#1558737 Review #1558737 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • You cant even talk to anyone
Reason of review
Poor customer service
Loss
$86
Preferred solution
Full refund

HOrrible item recieved looks nothing like photo, no name or order number in package

They know you will want to return this item that is why they dont send an email or put their name in the package anywhere. They are hoping you forget where you bought it and have no way of returning it. the dress was a joke. it had printed like painted designs where the embroidery was supposed to be even though the description said embroidered.
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ID
#1551250 Review #1551250 is a subjective opinion of poster.
Location
Trenton, New Jersey
Product
Fashionmia Dress
Reason of review
Bad quality

Dirtbags

First of all they sell really *** quality stuff The pictures online are totally fake. Then they give you a fake address on the package that is delivered to you. What you see how *** everything is I want to return it it's very confusing to try and figure out what address is real. Neither of them are. These guys are jerk offs that are rip-offs. I would love to catch them and choke them out. I am disputing my credit card charge and let the credit card company go after them. Stay away from these losers
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ID
#1549228 Review #1549228 is a subjective opinion of poster.
Service
Fashionmia Customer Care

My order

A few months ago I ordered a dress and it didn't arrive yet whould you help me please
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1 comment
Anonymous
#1703427

just call your credit card to dispute xo xo xo xo xo xo xo xo xo xo xo xo xox oxo xo xox xox xo xox xoxo xox xox xo x

ID
#1548316 Review #1548316 is a subjective opinion of poster.
Location
Joubb Jannine, Beqaa
Service
Fashionmia Shipping Service
Reason of review
Order processing issue