Fashionmia
Reviews and Complaints
Reviews Chart
$160K
CLAIMED LOSSES
2.8K
TOTAL REVIEWS
250K
PAGE VIEWS
28
ISSUES RESOLVED
Never received my purchase
I may a purchase on May 6,2019 and it is six weeks later I have not received my items. I submitted a request for a refund no one has responded. I am extremely disappointed with Fashionmia.
ID
Location
New York, New York
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Poor quality, refund not received
Items were returned due to POOR quality and wrong size. Received email from Anna Shen of customer service on April 3, 2019 advising that refund is under process (will take 15-20 days to process) up to this date, I have not received the refund, emailed today to follow up, email bounced back saying email not valid. Please advise.
ID
Location
Santa Monica, California
Product
Fashionmia Clothing
Cons
- Did not get my refund
Reason of review
Bad quality
Loss
$79
Preferred solution
Full refund
Return product
How can I return a dress we bought that came on the wrong size color and quality??
ID
Product
Fashionmia Dress
Pros
- Money back
Cons
- Quality the size was wrong
Reason of review
Bad quality
Loss
$33
Preferred solution
Full refund
Don't do business with this company not honest
order dresses on 2 separate orders as soon as I received dresses I contacted company several times each time they keep not giving what I ask for I want the return address so I can send back orders and get my money back I haven't gotten no where with these people my next step is the BBB
ID
Location
The Bronx, New York
Product
Fashionmia Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$259
Preferred solution
Full refund
Very hard to return and get credit back
can not get in the web site to return and still not delivery 1 more item since May20/2019
ID
Service
Fashionmia Shipping Service
Pros
- I like their dresses
Cons
- Way they handle there delivery
Reason of review
Return, Exchange or Cancellation Policy
Loss
$55
Preferred solution
Full refund
Received horribly made XL dress 6/19/19 and cannot contact vendor for return. Every link I attempt to contact fashionmia through sends me to a blank page. The pictures shows the style dress I ordered and the awkward red thing I received. I photographed the picture...
View full review
ID
Location
Chester, Virginia
Product
Fashionmia Dress
Reason of review
Bad quality
CANCEL ORDER
i'HAVE ALREADY CANCELLED THE ORDER B256**** BUT I HAVE NOT REIMBURSED, PLZ REIMBURSED IT IN MY ACCOUNT OR I'LL CONTACT THE POLICE
ID
Cons
- Nothing i like
Reason of review
Return, Exchange or Cancellation Policy
Loss
$18
SUCCESSFUL ORDERB256****
Since receiving the confirmation order with commitments to deliver within 3-7 business days I have not heard any firther updates and their is no way to track without a tracking number. May I have an uodate olease since my order should reach its destination within the designated time;- 5hursday June 20, 2019. Regards,
ID
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Style with too small
I called a phone # no one got back with me.
ID
Reason of review
Poor customer service
It took a month to receive my order. The two red dresses were in size L & XL very bad quality material. No return slip.
This happened two weeks ago. Every time I try calling I get a voice message. When I look up the information on the internet of exchange it says Hmmm can't find the site or something weird. I want to return these items and get my money back immediately.
ID
Product
Fashionmia Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$57
Preferred solution
Full refund
Terrible
Ordered a 2x top. What I received would not have fit a small child. After much complaining and arguing, they finally said would refund my $ if I returned according to a their way. Which I did. Only received refund for half the cost. Still trying to receive the remaining amount. Reading other reviews, it seems I should be grateful and move on. Still steamed!
ID
Product
Fashionmia Clothing
Cons
- I never received a refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$11
Preferred solution
Full refund
I received four items of clothing two days ago. Three of them do not fit. I have called their customer service number (888) 553-**** twice and left messages as well as my return phone number. No one has bothered to call me back. I also sent an e-mail to their e-mail...
View full review
1 comment
I am having the same experience. The frustration is rising daily!
I have used every email address that worked when they were trying to convince me to give the non-fitting dress to a frienfpd and only pay 2/3s the price to get a new dress (hopefully in a size that will fit me). ALL OF THOSE FORMERLY WORKING NUMBERS now return my emails, address unknown. No one answers the phone. They now have my dress ( I returned it according to their cockamamie rules, which took countless (working) emails), and my son’s money.
It was a Mother’s Day present.
Big you he’s from them, let me know how you did it. I’d sue them, i’m Sooooo angry, but it was only $27.00, and i can’t REACH THEM!
ID
Service
Fashionmia Customer Care
Cons
- You cant even talk to anyone
Reason of review
Poor customer service
Loss
$86
Preferred solution
Full refund
HOrrible item recieved looks nothing like photo, no name or order number in package
They know you will want to return this item that is why they dont send an email or put their name in the package anywhere. They are hoping you forget where you bought it and have no way of returning it. the dress was a joke. it had printed like painted designs where the embroidery was supposed to be even though the description said embroidered.
ID
Location
Trenton, New Jersey
Product
Fashionmia Dress
Reason of review
Bad quality
Dirtbags
First of all they sell really *** quality stuff The pictures online are totally fake. Then they give you a fake address on the package that is delivered to you. What you see how *** everything is I want to return it it's very confusing to try and figure out what address is real. Neither of them are. These guys are jerk offs that are rip-offs. I would love to catch them and choke them out. I am disputing my credit card charge and let the credit card company go after them. Stay away from these losers
ID
Service
Fashionmia Customer Care
My order
A few months ago I ordered a dress and it didn't arrive yet whould you help me please
1 comment
ID
Location
Joubb Jannine, Beqaa
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
just call your credit card to dispute xo xo xo xo xo xo xo xo xo xo xo xo xox oxo xo xox xox xo xox xoxo xox xox xo x