New Reviewer

Returning items

Fashionmia - Returning items
Fashionmia - Returning items
Need to have information on the process of returning dresses items.
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ID
#1574713 Review #1574713 is a subjective opinion of poster.
Product
Fashionmia Clothing
Pros
  • No good at all
Cons
  • No customer service rep to talk with
Reason of review
Bad quality
Loss
$180
Preferred solution
Refund for the items returned and postage

Refunds

on march 28, 2019 i placed on order i didnt received all the items i was missing 2 item's, also they were bad quality plus o got the wrong lengths dresses so they ask me to return the items which i did in april so as of today july 1, 2019 i still havent received the money back. and now they wont received emails anymore i try sending couple of emails but i get on error saying failed to send. will they refund me? or will they keep the money? only they know hopefully they have a countious and refund to all those they owe money. y.r
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ID
#1574223 Review #1574223 is a subjective opinion of poster.
Location
Ventura, California
Service
Fashionmia Shipping Service
Reason of review
Order processing issue

Disappointed with order

To begin with.... it takes too long Another... the receipt in a Chinese An the most important!!!!!! It’s cheap An sheer as *** Sleeves tooo... Tight?? Poor quality Probably would Take a year for refund
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ID
#1571987 Review #1571987 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Product
Fashionmia Top
Reason of review
Bad quality
New Reviewer

Refund for the Returned item not recieved

I did not like the item from my order B252****, SKU25601F3982ED. Folowing the instruction I've got from the Customer Service Team, the item was send back on 01.04.2019. Since then I was in contact with different members of your Custumer Service team and was ask from them again and again for the track. number. I have to give them the address I send the item back. To at least 4 people from the Customer Service Team I had to repeat the details. Finaly on 07.06 I got email from Julia ( Customer Service Team), that they found the package and the refund from 20.02 Euro I will have in two weeks. Nothing came. Trying to contact you on service@***.com I recieve from Mailor-Daemon the answer'' the host or domain name not found'' Will I have my many back or I will have to take radical mesures in relation to Fashionmia,com
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ID
#1571008 Review #1571008 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Cons
  • Very bad experience at fashion mia
Reason of review
Poor customer service
Loss
$23
Preferred solution
Full refund
New Reviewer

About my order

Item is wrong size need ti wxchange for a bigger size
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ID
#1570784 Review #1570784 is a subjective opinion of poster.
Location
Augusta, Georgia
Reason of review
Not as described/ advertised
New Reviewer

The worst company to buy from

Last year I bought over $130 in clothing and what they sent me wasn't what was in the pictures. One item was out of stock and they never returned my money. When I told them i want to send everything back they said they can't give any refunds due to financial reasons. Our conversation went on for over a year. In the end they did nothing. They led me on and I wasted so much time with this company. They cheat a lot of people and their stuff is crap. Don't buy from them if you are smart! I cussed out the person that I was talking to and she was like "Thanks". Ha! ha! ha! They care nothing about their clients and have poor business practices.
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ID
#1570653 Review #1570653 is a subjective opinion of poster.
Product
Fashionmia Dress
Cons
  • Worst company to buy from- bad products bad service
Reason of review
poor service, bad quality, lies about return policy
Loss
$130
Preferred solution
Full refund
New Reviewer

What a hot feakein mess.

I ordered two dress one blue and one rose, neither one of them looks like the dress online .i never received the rose dress. i sent the blue one back and asked for my money back . today they sent me the blue dress back. What a hot Mess.still there's no money.
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ID
#1570546 Review #1570546 is a subjective opinion of poster.
Product
Fashionmia Dress
Cons
  • Dress has poor quality
  • And it was too short
Reason of review
Bad quality
Loss
$4000
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Scam site

I ordered 3 dresses, 2 didn’t fit so I paid half the cost of the dresses to return them. I specifically stated with my return that I wanted to exchange them for 2 different dresses. I went so far as to print out pictures (from their site) and invoice numbers. They claimed they didn’t get the pictures. They were taped to the packages of the returned dresses. After several weeks of emails they sent a larger size of one of the dresses I had originally ordered. The style of that dress wouldn’t have fit my body type no matter what the size. I had explained that when I returned the original dress. I ended up donating it to a thrift shop. I had email correspondence with several people from 4/22/19 through 5/9/19. I never got the exchange for the second dress. They insisted they didn’t know what I wanted. I sent them the SKU number ( their stock number) and size numerous times. I finally asked for a refund and I was told it would take 7-10 business days. It has been 25 days and no refund. I have tried to open a dispute on Fashiom Mia’s web site but I have been blocked. No matter what I click on it says session timed out. I should have known this company was a rip off because the day I placed my original order when I went back to check it there wasn’t any information listed in my account. No name, no address, no order number. When I selected PayPal I was taken from Fashion Mia to Xi’ Orderplus Networking Tech.Co. I have reported this to econsumer.gov. I advise anyone who has had bad service from Fashion Mia to do the same! One star is more than this company should get.
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ID
#1570218 Review #1570218 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Pros
  • Rip off
Cons
  • Poor business ethics
  • Customer service
  • Nothing yet
Reason of review
Poor customer service
Loss
$25
Preferred solution
Full refund
New Reviewer

Praying for disaster for fashionmia

I ordered a lovely dress from them on May 10, 2019. It's June 25 and no dress. I've emailed them twice because you sure can't talk to anyone in customer service. I'm so mad. I pray each night for my dress, my refund, or disaster for them. God, help me. I have reached a real low-- I don't handle scam too well.
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ID
#1568872 Review #1568872 is a subjective opinion of poster.
Location
Memphis, Tennessee
Service
Fashionmia Shipping Service
Cons
  • Continually lie and make promises they do not fulfill
Reason of review
Poor customer service
Loss
$24
Preferred solution
Full refund
New Reviewer

FASHIONMIA SCAM and poor quality dresses

i am unable to reach anyone on the phone in Fashionmia customer department . No one returned my call. Anna Shen responded by email . I replied too many times but I got no replies and the rest of my email are not deliverable to their customer care. I returned the 4 dresses and were already received by Fashionmia since May 28, 2019 according to USPS tracking but I HAVE NOT RECEIVED ANY REFUND YET.
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1 comment
#1707493

At least you received your order...I have heard NOTHING from them but they certainly charged my credit card quickly? Do they really exist at all?

ID
#1567714 Review #1567714 is a subjective opinion of poster.
Product
Fashionmia Dress
Cons
  • I am still waiting for my refund
  • Too unprofessional in issuing refund
  • Fashionmia is a big scam
Reason of review
Return, Exchange or Cancellation Policy
Loss
$85
Preferred solution
Full refund
New Reviewer

Still Waiting for My Refund

It has been a year since I have been waiting for my refund. No response in months, and no money returned $160.00.
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ID
#1567506 Review #1567506 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Bad quality
Loss
$160
Preferred solution
Full refund
New Reviewer

REFUND RETURN

I AM HAVING A PROBLEM GETTING BACK IN CONTACT WITH FASHION MIA. FOR $64.00 REFUND. THIS IS NOT FAIR. I'VE SENT THE ITEMS TO YOU. IN MAY. YOU TOLD ME YOU RECEIVED THEM. I BEEN EMAILING YOU. A NOW THE ADDRESS CANNOT BE FOUND. PLEASE SEND ME MY MONEY. Wtf ***
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ID
#1567371 Review #1567371 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Product
Fashionmia Jacket
Reason of review
Return, Exchange or Cancellation Policy

Never received my purchase

I may a purchase on May 6,2019 and it is six weeks later I have not received my items. I submitted a request for a refund no one has responded. I am extremely disappointed with Fashionmia.
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ID
#1567157 Review #1567157 is a subjective opinion of poster.
Location
New York, New York
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer

Poor quality, refund not received

Items were returned due to POOR quality and wrong size. Received email from Anna Shen of customer service on April 3, 2019 advising that refund is under process (will take 15-20 days to process) up to this date, I have not received the refund, emailed today to follow up, email bounced back saying email not valid. Please advise.
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ID
#1566572 Review #1566572 is a subjective opinion of poster.
Location
Santa Monica, California
Product
Fashionmia Clothing
Cons
  • Did not get my refund
Reason of review
Bad quality
Loss
$79
Preferred solution
Full refund
New Reviewer

Return product

How can I return a dress we bought that came on the wrong size color and quality??
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ID
#1566433 Review #1566433 is a subjective opinion of poster.
Product
Fashionmia Dress
Pros
  • Money back
Cons
  • Quality the size was wrong
Reason of review
Bad quality
Loss
$33
Preferred solution
Full refund