Company responded
Briahnna Vvz
map-marker Denver, Colorado

I didn't receive my order

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And I don't see my wallet credit

View full review
Reason of review:
Problem with delivery
2 comments
Guest

Same thing happened to me. They told me my item was waiting for new material to be sent in order to make it.

That was nearly TWO months ago!! Also, since I paid for this item, I've been having repeated "unusual activity attempt with your paypal account." I believe this place is a scam & they might be the ones trying to *** my account as well.

I just want my money back, but am afraid they'll break into my bank & wipe me out. Never seen such bad service in my entire lie.

FashionmiaCares
Fashionmia Response

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

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Company responded
Anonymous

BUYER BEWARE!!!

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Been trying for three weeks to get a hold of somebody and they don't even answer emails. From the other reviews I have learned that even though they have you return the items you purchased they do not refund the money.

The dresses I received are smelly (yes smelly) and some are too big others too small no reasoning behind the sizing. BUYER BEWARE do not buy from this company.

Plus the amount of time it took to receive the dresses was two months and you cannot return them because you can't get a hold of anyone to return them. STAY AWAY FROM THIS COMPANY!!

View full review
Loss:
$185
Cons:
  • Entire experience
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

1 comment
FashionmiaCares
Fashionmia Response

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

Company responded
Parbatie R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Great Experience

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I have had great experiences with this company. They are always quick to respond to my email messages, and their product line is excellent.

My wife loves their dresses; they are very cheap and are beautifully made. Everything fits nicely. Shipping takes a week or two but it is worth the wait. I would recommend this company any time, any day!

Their website is beautifully done, and they answer questions via email the same day or the very next day. Give them a try; it will be worth it.

And you just cannot beat the prices anywhere in the united states. I have made three purchases so far with only the best of experiences.

View full review
Pros:
  • Pricing
Reason of review:
Good customer service
1 comment
FashionmiaCares
Fashionmia Response

Thank you for your order and sharing,happy to know you are satisfied with our products and service,welcome visiting us again!

Company responded
M t Rdv

I have place and paid for two orders, never heard from them again!!!!!

The company is a scam, need to report to the Consumers Protection Agency!!! I have send numbers of emails and no single responses. This is unbelievable, the Website is still on to cheat out others consumers, people should have a class action against this company. Scam, {{Redacted}}
View full review
Reason of review:
Order processing issue
2 comments
Maha E Btv

You can call either your bank or paypal on 1 (88*) ***-**** and file a dispute. File a claim at the Consumer Protection: https://www.consumer.ftc.gov/topics/resolving-consumer-problemsI have a similar case that you can follow here https://fashionmia.pissedconsumer.com/order-cancelled-my-account-overcharged-still-no-refund-201803****10477.html

FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here,.We understand your concern and can assure you of lawful operation of our company. We have a large customer base coming from America, Europe, Australia, Africa, etc.So please don't worry.To better serve you, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.Thank you for your kind support and cooperation.FashionMia

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Company responded
Anonymous

Bad business no refund returns run around

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Polire words. Dishonourable actions
View full review
Reason of review:
Return, Exchange or Cancellation Policy
1 comment
FashionmiaCares
Fashionmia Response

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

Company responded
Anonymous

NO RECOURSE

I WAITED FOR FOUR WEEKS FOR DELIVERY OF TEN DRESSES, TOTALING 212.00 AND I AM STILL WAITING ON ANOTHER PARCEL SINCE I HAVE ONLY RECEVED SIX OF THE TEN DRESSES ORDERED, THERE IS NO EXCHANGE POICY, NO RESPONSE FOR A REFUNDS, CREDIT IS APPLIED TO A "WALLET" WHICH IS A JOKE IN ITSELF. THE DRESSES MY WIFE KEPT ARE BEAUTIFUL AND FIT EXTREMELY WELL.

I AM NOT SURE I WILL DO BUSINESS WITH FASHIONMIA AGAIN, EVEN THOUGH I HAVE 4 MORE OUTFITS I WANT TO ORDER, I AM WAITING FOR THE FINAL OUTCOME OF MY FIRST BUYING DISASTER A PICTURE IS WORTH A THOUSAND WORDS, BUT A THOUSAND WORDS COULD NOT EXPLAIN HOW DISAPPOINTED I AM DOING BUSINESS WITH FASHIONMIA. THEY HAVE WONDERFUL PRODUCT, BUT JUST AS GOOD AS THE PRODUCT IS, CUSTOMER SERVICE IS THE OPPOSITE

View full review
Loss:
$60
Reason of review:
Problem with deelivery, exchanges, returns, refunds,

Preferred solution: JUST GET ME THE PRODUCT I ORDERED IN MORE OF A TIMELY MANNER

1 comment
FashionmiaCares
Fashionmia Response

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

Company responded
Anonymous

Bad customer service

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I bought at Bellalike and got a charge from Fashionmia.com, bellalike does not reply myborder status, I need feedback otherwise I will request a Chargeback and contact Visa and facebook to close their merchat. Please advise urgently

View full review
Reason of review:
Problems with payment
4 comments
Guest

#FashionMiaISaSCAM Do not waste your time nor your money with this hacks

Guest

They make their money by charging you for merchandise that isn't even made yet so it takes 2-3 months to receive your items. This company is a scam because they charge you when you place the order instead of when the item is shipped like reputable companies.They do not return your money if you cancel your order.

Guest

Just wondering, been waiting on a dress, no tracking number, and no response. How did you get through?

Can't find a phone number.... But frustrating

FashionmiaCares
Fashionmia Response

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

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Company responded
Anonymous

I need to contact them

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Contact them for the return
View full review
Reason of review:
Return, Exchange or Cancellation Policy
1 comment
FashionmiaCares
Fashionmia Response

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

Company responded
Anonymous

2 month and I haven't receive my order

Fashionmia - 2 month and I haven't receive my order
I purchase 5 dress from FashionMia and it has been 2 month and I haven't receive the order. I would like my refund of 75.00 plus taxes and shipping charges ASAP. My order number is B192****/USPS 950551****1510** **. The order was packed into a small bag and no return label inside of the package. My purpose was to buy a dress before graduation. The graduation is next week.Send my money back or deposit it into my account. This is crazy I have to type a hundred words. Call me and I tell you what you need to know concern my my order. I notice FashionMia doesn't have a number where you an talk to a person. You consumer has to leave a number and no one call you back. What's up with this company! I will not recommend this company to nobody purchase anything with you all. Is this a fraud. My next step is to contact the better business bureau. False advertisement! False advertisement! False advertisement! False advertisement! False advertisement! False advertisement! False advertisement! False advertisement! False advertisement! False advertisement! False advertisement! False advertisement! False advertisement!
View full review
Loss:
$85
Cons:
  • Do not keep their promises to send out money back
  • Took order a long time to get to me
Reason of review:
Take to long to receive the order

Preferred solution: Full refund

1 comment
FashionmiaCares
Fashionmia Response

Dear Customer

Thank you for your order and sharing, we have checked this order and sent your order status to your att address, please check your inbox then let us know if anything you need our assistance :)

Thank you

FashionMia

Company responded
Anonymous

Fake Product listing

It seems that they list products that they cannot deliver -and when they have your money and cannot purchase that particular item from their supplier any more - they put your money (conveniently) into their 'Wallet' on the site for future purchases. This means you do not get a refund and have to buy more items from them - this is unethical at best and downright extortion at best. They, FashionMia, are obviously a clearing house for other people's products and have very little business acumen - certainly in dealing with the USA customer who is extremely savvy after being exposed to Amazon for so long. To everyone reading - the rule of 'buyer beware' is EXTREMELY relative here when dealing with FashionMia.
View full review
Reason of review:
Return, Exchange or Cancellation Policy
1 comment
FashionmiaCares
Fashionmia Response

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and problems to Angie.wang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

Company responded
Jasha Jsu
map-marker Denver, Colorado

Great service and quality

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Very fast shipment, and the wuality of the clothes is amazing. the sizing is reliable, and clothes wash beautifully. We love Fashionmia. The ordering process and delivery of my order was easy and extremely efficient. I have purchased children's clothes from Fashionmia previously and the clothes are always beautifully made from quality fabrics that wash and wear well and are true to size. The designs and prints are always a bit different and special. Plus ethically produced- a winner all round! Fantastic quality clothes and the designs are ffsb!! Love them all. Lovely soft and very fashionable clothing. Washes well. looks a bit different
View full review
Pros:
  • Low prices and good communication
  • Excellent customer service
Reason of review:
Good quality
1 comment
FashionmiaCares
Fashionmia Response

Thank you so much for your order and sharing ,welcome visiting us again !

Company responded
Anonymous

Not sure if I'm going to get my order

I placed my order on 9-08-17 paid 17$ for express shipping , I have not received my order. I left a email requesting a call back , no response they state on the web customer service is 24 /7 but no one answers , I called from 8am till 7pm requires you to leave a message , I did twice no response . I checked the status of my order on today, 18 days later and it's stAtes is processed but haven't been Shipped, not feeling good about this purchase if it's this difficult to get my order I'm assuming returning is going to be a worst nightmare!!!! Ugh!!!
View full review
Reason of review:
Order processing issue
1 comment
FashionmiaCares
Fashionmia Response

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to Angie.wang@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

Company responded
Dalin Mfa

What The Heck

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Basically I am trying to get a refund back from a purchase!!! I don't know what the problem is with these people.

I am trying to request that my refund be sent to a specific paypal account. I was told that you would. Then I received this email todayI I repeat I do not have a paypal at patyoung215@***.com. I can never have one at this account.

There are major problems with this paypal account. I provided to you my paypal account of pyoung215@***.com to send me the REFUND that I have waited 3 months for. Please if anyone is out here listening that represents FashionMia that can do there job correctly. Please resubmit payment to pyoung215@***.com.

Thank you so much;.;....... By the way I don't speak chinese so I did not understand the message!!!! paypal FashionMia,Inc.

$ 19.95 USD patyoung215@***.com FashionMia,Inc.$ 19.95 USD PayPal 3-7 patyoung215@***.com PayPal PayPal PayPal | | 1999 - **** PayPal --PayPal Pte. Ltd.PayPal PayPal PPX001061:f89c2437cbc9f

View full review
Loss:
$20
Cons:
  • Do not have live customer service
Reason of review:
Never Received Refund

Preferred solution: Full refund

3 comments
FashionmiaCares
Fashionmia Response

Dear customer, we are sincerely sorry for the inconvenience caused, please don't worry, your refund will be issued to the correct account within 24 hours. Thanks for your patience and understanding~

Guest
reply icon Replying to comment of Fashionmia Response

I hope so finally. Thank you :)

Guest
reply icon Replying to comment of Fashionmia Response

This is exactly what they've been telling me. Three months has passed by and I still haven't received my refund. Coprate complaint is what everyone needs to do to get it resolved.

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Company responded
Anonymous

Worth a look

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I recently made a purchase with this company they are very friendly, helpful and their response is quick. I am very happy with my purchase the quality is beautiful and the price is good.
View full review
Reason of review:
Good quality
1 comment
FashionmiaCares
Fashionmia Response

Thank you for your order and sharing,happy to know you are satisfied with our products and service,welcome visiting us again!

Company responded
Dalin Mfa

Stressful

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returned item 3 months later no refund. I still did not get my refund.

I keep getting excuses after excuses and no one hears me. I will be filing a formal complaint today about this company practices. I really dont understand how this company can operate under these conditions like this I really dont. I hope that no one buys from this company in the near future.

You have been warned. The customer service people are rude and unprofessional here.

I waited three months to not get a refund just was told today that I have to wait months. I really dont know what this all means however I will be filing a complaint today

View full review
Loss:
$20
Cons:
  • I never received a refund
Reason of review:
I want my REFUND please!!!

Preferred solution: Full refund

2 comments
FashionmiaCares
Fashionmia Response

Dear customer,

Thanks for your post here, sincerely sorry to hear that you haven't received your refund, would you please kindly e-mail me your order No. to: Bella.meng@orderplus.com so that I can check it for you? Thank you~

Guest
reply icon Replying to comment of Fashionmia Response

I emailed you 4 times already.

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