Unclaimed
Fashionmia
Reviews and Complaints
160K
CLAIMED LOSSES
2.8K
TOTAL REVIEWS
250K
PAGE VIEWS
28
ISSUES RESOLVED
Fashionmia Reviews
Horrible
From china.sizes wrong fit a small child.fur is dog hair stinks.clothes no way as pictured.Stay Away From this horrible non business.
1 comment
With Company Response
ID
Product
Fashionmia Clothing
Reason of review
Not as described/ advertised
New Reviewer
Fashion Mia robs it's customers
The items were way off in sizing so were returned after following complicated return instructions. They tried to push store credit, but I requested a refund and was told it would be refunded to my wallet in my account, which took weeks. I then had to request the money...
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2 comments
PissedConsumer1421363
#1421363
I finally got my refund today, after 4 months & a lot of bs.
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With Company Response
ID
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
RUN RUN AWAY
I bought 3 dresses on Nov.3, 2017. Two weeks later got an email, they needed my mailing address, which of course I had provided with the order. Gave them the address. 2 weeks later, I get the dresses: they look like a horror show. Write this company. They replied that shipping for return was on customer and that it can be expensive, and they have to get the return within 30 days. I go to the post office, it is close to 30 dollars to return the package to CHINA. This is for basic shipping which is uninsured and non-guaranteed. My resolve is to give the order to goodwill. Hopefully you do not find yourself on that same plight with me. BUYER BE WARE
1 comment
With Company Response
ID
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer
Fashionmia Review
I purchased five items from then a few weeks ago. I love them all. Sadly, some sizes were not right for me. That was my mistake, but they are working with me to make it right! Thank you!
ID
Reason of review
Good customer service
WORST COMPANY EVER - SCAMMERS
Brought 5 dresses got one which the was cheap and nasty. Contacted them about the others and was given a dodgy tracking number. This was back in September. Contacted them again asking for a refund but apparently it takes them 30 days to organize a refund from the wallet on their site. It is now 19/12 and Im still waiting. $140 down the drain. Sick of dealing with these fraudulent ***, hope tge karma train gets them big time.
ID
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
SCAMMER!!!very DISHONEST!
I placed my order on October 27, 2017. Until now they are still PROCESSING my order although they already CHARGED it on my credit card! I already sent them email BUT NEVER received any reply! DO NOT ORDER FROM THEM! Customers BEWARE! They are DISHONEST and DOES NOT CARE on stealing money from customers!!! DISHONEST! DISHONEST! DISHONEST! THEY stole my money. THEY only want to CHEAT and DECEIVE customers! DISHONEST! DO NOT ORDER from Fashionmia! !@#$%^&*()_+ !!!!!!!!!!!!!!!!!!! Scammers dishonest dishonest dishonest dishonest {{redacted}} never received my dress I ordered last October 28!...still processing!!
ID
Service
Fashionmia Shipping Service
Reason of review
NEVER RECEIVED ORDER!
Preferred solution
Deliver product or service ordered
Scam site
I ordered a jacket a year ago and never received it or my money back!
ID
Location
Denver, Colorado
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Fraud company!!!!
Im still waiting for my refund, I order 6 dresses in July, it took them like two month to send me my order, its was too small dresses, and its was not what they show on their site. Its been almost four month without any refund, they keep sending e-mail , that very soon I will get my refund. I dont know what to do to get my refund to my credit card, $108.00 dollars that I spent. Fraud, this is worst company to order.
ID
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer
Fraud Fashionmiz
I have cancelled a dress. It was put through 11 times, resulting in a $528 nsf fee. I then was talking to a rep and she asked me to go out and purchase an internet security card from Walmart. NO such thing. She also told me to buy an ITunes card with $100. and give her the number. Four more times I was asked to go get more Itune cards totally $275. She said she would have the money in the account by 5. It came and went. Then I got a call from her asked me to buy one more card to cover their bank charge for the transfer, which I did. She said all of these monies would be deposited in my account this morning. They did not do it. They also asked for my bank account number, to deposit the money. It is not there.
ID
Reason of review
Return, Exchange or Cancellation Policy
Another abused consumer
To start with, here is what I wish I had read before naively shopping on this site: This is going to cause you a lot of anxiety, and cost you much more time and money than it is worth. My experience: I bought one (1) dress over on 11 Nov 2017. Nothing happened for over a month. The order was always "being processed". The only sign of my purchase was my mailbox, totally inundated with unwanted publicity before I blocked the sender. When I checked my order today (14 Dec 2017) it turns out they have all of a sudden billed me twice for two of the same dress and there are arguably two parcels on their way. No answer to my email. This is scary. I feel abused and totally helpless.
ID
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Very bad experience with this company.
I place an order on Oct. 25 and I paid extra to get my order in 5 Days. Being that I didn’t receive my order I called left a message to cancel my order and refund my money to my bank. They email me saying the order was on back order but they would cancel my order and refund me in a couple of days cause their system was down. Well we are in the middle of Dec. and I still have not receive my refund. They always say their system is down,
ID
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
FashionMia Took my money, but I did not receive order and no response from company.
I ordered 6 shirts on Nov. 28 from FashionMia. I received an email from FashionMia that items shipped on Dec. 7th and Dec. 8th. As of Dec 14th, I have not received any of the items ordered. When I tracked tracking number provided by Fashionmia's and the link, All-In-One Package Tracking, provided by FashionMia, they had no record of the tracking number. I called the FashionMia and they did not answer the phone and had a voicemail option giving me limited time to state the problem that I have with FashionMia and I haven't had a return call. When I looked online and did more research on FashionMia I saw mostly complaints. I feel like I've been scammed!
ID
Service
Fashionmia Shipping Service
Cons
- I have not received anything from my order
Reason of review
Did not receive any items ordered
Preferred solution
Full refund
New Reviewer
No response at phone number no returned call. FashionMia
My transaction which included all of one dress was cancelled. However, much to my dismay, it was taken out of my account 11 times, resulting in a $528 NSF Fee. All cancellations which I did not order came back out of my account as cheque NSF , I cannot get a proper response using customer service, nor talking with the Chat representatives. Please help if you know how.I have spent 3 days on this, and gone to my bank, which reduced my NSF total in half. Paypal I have gotten no help from. Fashion mia does not answer the phone, and does not return your dall.
5 comments
ID
Location
Denver, Colorado
Service
Fashionmia Customer Care
Cons
- Wont answer their phone or refund your money
Reason of review
Poor customer service
Loss
$528
Preferred solution
Full refund
New Reviewer
Fraudulent processing FashionMIa and Pay pal
Fashion MIa has debited my account 11 times for a purchase I did not make. I cancelled and used paypal. 11 transactions in the same amount came out of my account, in which they returned my debit payments as nsf. I did not want the one item, and had cancelled and ended...
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2 comments
Fashionmia Response
#1404384
Dear customer, I am sincerely sorry to let you wait so long a time.But please tell me about your order number, I think only in this way , I can help you better, thank you.
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With Company Response
ID
Location
Denver, Colorado
Cons
- No person to speak to
- Not being able to speak with someone
- Getting my refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$528
Preferred solution
Full refund
New Reviewer
Buyer beware, scamish in nature
Waited more than five months months. No real package tracking. Everything was 4 sizes smaller than advertised. Beware that it would cost $60 to return same small package back to China. FashionMia does not provide return shipping. No refund, just a credit to their store. Customer service just placates and not effective. I submitted dozens of contradictory emails to PayPal to review that proved that customer service is not functional. Non-responsive with refunds. Finally got money back via PayPal claim. Package came 7 months later, with a ship date of after the refund request was made. Not recommended, very risky, questionable business practices.
3 comments
With Company Response
ID
Service
Fashionmia Shipping Service
Pros
- Horrid
Cons
- That i never got a refund
Reason of review
Just bad
Loss
$200
Preferred solution
Let the company propose a solution
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Fashionmia
Dear customer,
Thank you for your order from Fashionmia. There is strict quality assurance before each product is packed and shipped. If the items came with defection or bad quality, or is not as advertised on the website, please send me a few photos to comment@orderplus.com with your order number, I would surely help you with your problem.