Fashionmia Reviews

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order service money customer service customer items dress refund quality size
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New Reviewer

Wrong dress size

I ordered a dress for my graduation - which took over 1 month to get to me. When received, a small was forwarded to me instead of a medium. I returned the item to them requesting a full refund or return of the correct dress size to date I have never received a response. I have been emailing the company no response (as emails are now being returned as undelivered).
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ID
#1588237 Review #1588237 is a subjective opinion of poster.
Product
Fashionmia Evening Dress
Reason of review
Order processing issue
Loss
$20
Preferred solution
Deliver product or service ordered

Horrible experience

We placed two orders. The clothes looked nothing like the pictures and were too small and of very flimsy and cheap material. Like costumes. We tried to return them, but customer service told us that the shipping would be expensive so would we just accept $25 (1/6 if what we paid). We said yes, but no refund ever came. I wrote repeated letters but got no reply and now my email was sent back as undeliverable.
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ID
#1587951 Review #1587951 is a subjective opinion of poster.
Location
Lehi, Utah
Product
Fashionmia Clothing
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

CAN you calo me french speaking at 514-248-****

Call me un french please At 514-248-**** Thanks
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ID
#1585818 Review #1585818 is a subjective opinion of poster.
Location
Terrebonne, Quebec
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund
New Reviewer

Love the products but were damaged upon receipt

Order number B256**** SKU F32E966FA08 received the dress today when I placed my order on June the 14th almost a month to receive my order:(. The Asymmetric dress the side had a ripe in it. I want to wear this dress to a wedding. How do I get a replacement in time enough for my event. My contact information is as follows. Cell 502-214-**** Home # 812-948-****. e-mail jewell.sarah@***.com.
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ID
#1585309 Review #1585309 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
New Reviewer

NO RESPONSE

ORDERED THREE DRESSES, TOOK MY MONEY IMMEDIATELY. FIVE WEEKS AGO HAVE NOT RECEIVED CONFIRMATION, HAVE NOT RETURNED PHONE CALLS, NO COMMUNICATION WHATSOEVER. CAN'T EVEN GET ON THEIR WEBSITE ANYMORE.
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ID
#1584930 Review #1584930 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Loss
$80
Preferred solution
Deliver product or service ordered
New Reviewer

Ridiculous

I ordered a blouse last August and I haven't received it yet. I have been calling, email and still no response.
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ID
#1584495 Review #1584495 is a subjective opinion of poster.
Location
Alpharetta, Georgia
Service
Fashionmia Shipping Service
Cons
  • Items never have shown up
  • This unprofessional company
Reason of review
Poor customer service
Loss
$22
Preferred solution
Full refund
New Reviewer

Where is my order?

Hello, On these two order that was send to me in a wrong address, I would like to do some changes, The red dress with order number B2555**** like to change the size to M since the other stuff that I got are too small. Also like to exchange the order B2555**** due to low quality to a white shirt in Medium with this description on your site “V Neck Lace Up Single Breasted Plain Short Sleeve T-Shirts” as shown bellow and do not have the order number. I already have paid the extra shipment money was requested from me. A long time has passed not only have not seen my items, I have send emails and no respond from your organization. It is really frustrating. Please send me my items as fast possible and update me on the status. Regards, Zahra
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ID
#1583578 Review #1583578 is a subjective opinion of poster.
Location
Laguna Niguel, California
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Preferred solution
Full refund
New Reviewer

Need to return 3 dresses all too small.

call emma felder back 412913****. today.
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ID
#1582742 Review #1582742 is a subjective opinion of poster.
Product
Fashionmia Dress
Pros
  • Quality of clothing
Cons
  • Size charts inaccurate
Reason of review
Bad quality
Preferred solution
Full refund
New Reviewer

Order not receivedB255****

Need a refund order since May 8, 2019, never receive it
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1 comment
#1715017

I ordered something last August and I haven't received it or a refund. I have been trying to contact them every since.

I have left how many voicemails and still no one have contact me about the problem. I have email still no answer.

Every time I order from them they send too small clothes. I can order a 4X and they will send the smallest dress they have which I couldn't put my head through

ID
#1581876 Review #1581876 is a subjective opinion of poster.
Location
Vancouver, British Columbia
Service
Fashionmia Shipping Service
Cons
  • Not getting my refund back
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund

LIARS AND THIEVES

I HAV ENEVER RECEIVED MY ORDER AN DIT'S BEEN OVER 6 MONTHS!!!!!!!!!!!
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ID
#1581271 Review #1581271 is a subjective opinion of poster.
Location
Wichita, Kansas
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer

Missing item

Fashionmia - Missing item
I placed my first order from this company which I received this morning. Only two out of three items arrived. Orange size L missing & there doesn’t seem to be any customer service offered at all.
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ID
#1576435 Review #1576435 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Cons
  • Still waiting for my order
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
New Reviewer

Refund

I Purchased a dress in August of last year it and returned it within a week and wanted a refund on my order number is B is 240-**** and my tracking number is 44427**** I would like a refund I have written you numerous times thanks yeah bad business
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ID
#1575898 Review #1575898 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Poor customer service
Loss
$26
Preferred solution
Full refund
New Reviewer

Returning items

Fashionmia - Returning items
Fashionmia - Returning items
Need to have information on the process of returning dresses items.
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ID
#1574713 Review #1574713 is a subjective opinion of poster.
Product
Fashionmia Clothing
Pros
  • No good at all
Cons
  • No customer service rep to talk with
Reason of review
Bad quality
Loss
$180
Preferred solution
Refund for the items returned and postage

Refunds

on march 28, 2019 i placed on order i didnt received all the items i was missing 2 item's, also they were bad quality plus o got the wrong lengths dresses so they ask me to return the items which i did in april so as of today july 1, 2019 i still havent received the money back. and now they wont received emails anymore i try sending couple of emails but i get on error saying failed to send. will they refund me? or will they keep the money? only they know hopefully they have a countious and refund to all those they owe money. y.r
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ID
#1574223 Review #1574223 is a subjective opinion of poster.
Location
Ventura, California
Service
Fashionmia Shipping Service
Reason of review
Order processing issue

Disappointed with order

To begin with.... it takes too long Another... the receipt in a Chinese An the most important!!!!!! It’s cheap An sheer as *** Sleeves tooo... Tight?? Poor quality Probably would Take a year for refund
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ID
#1571987 Review #1571987 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Product
Fashionmia Top
Reason of review
Bad quality