New Reviewer

Poor quality

I eagerly opened the first shipment I got from Fashionmia. I was shocked by the very poor quality of the dresses., they are 100% polyester. in the ad it said blend. very misleading advertising. they have charged my credit card company for all the purchases through...
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1 comment
Fashionmia Response #1434726

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1191310 Review #1191310 is a subjective opinion of poster.
Product
Fashionmia Dress
Pros
  • Website but very misleading
  • Designs of the dresses
Cons
  • Poor quality of the fabric
Reason of review
Return, Exchange or Cancellation Policy
Loss
$91
Preferred solution
Full refund

Six weeks and have not received my merchandise

I ordered merchandise from Fashion Mia 6 weeks ago. I contacted customer service 2 weeks ago asking where is my merchandise? They said my merchandise was shipped and supplied me a tracking number. I has been 2 weeks and the tracking number is invalid.
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1 comment
Fashionmia Response #1434723

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1190761 Review #1190761 is a subjective opinion of poster.
Reason of review
Problem with delivery
New Reviewer

Verifying order status

I order some ladies gown over two to three weeks now and I'm yet to received them
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1 comment
Fashionmia Response #1434722

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1190750 Review #1190750 is a subjective opinion of poster.
Reason of review
Problem with delivery

Horrible and scam

My order was nit delivered due to incomplete address. When i noticed that my unit number was not written i sent a message to fashionmia that my unit number was not written. The replied by saying that they will correct it. They did not correct it. My order came and was returned back to China.
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1 comment
Fashionmia Response #1434721

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1190411 Review #1190411 is a subjective opinion of poster.
Reason of review
Problem with delivery

Too small, poor quality

Much smaller than the size stated, ugly nothing like photos online, poor quality. After reading about other refund problems not going to waste more money sending back.
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ID
#1189738 Review #1189738 is a subjective opinion of poster.
Product
Fashionmia Clothing
Reason of review
Not as described/ advertised

My order

Ordered! a dress on the fashion Mia app.on 2-3-18 have not received it yet. Went to customer service is what they call tickets wrote out a couple never received not answer. Called also nothing.
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1 comment
Fashionmia Response #1433103

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1189164 Review #1189164 is a subjective opinion of poster.
Reason of review
Problem with delivery

Hello, How can I reset my password

They requested my e-mail address , I gave it but it is not recognized in your system. Why? What is your telephone number to call. Thank you. ...{{Redacted}} Why do you require that someone enter 100 words. What else do you want me to tell you? What is wrong ? Your system does not want to send my inquiry. {{Redacted}} Claudine
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1 comment
Fashionmia Response #1433097

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, I am sorry to tell you that the phone on our website is temporarily invalid.Would you please offer us your order number the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1188641 Review #1188641 is a subjective opinion of poster.
Product
Fashionmia Account
Cons
  • Please sent my tow orders
  • Please send my two orders
Reason of review
Order processing issue
New Reviewer

My order was sent back to you because of incomplete address

Please send my order back to me. It was sent back to you.
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2 comments
Fashionmia Response #1433093

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

#1433173
@Fashionmia Response

Order number B220****. The order was sent to you because of complete address.

Please resend my order to me with my address at 1305-**** Weston Rd M9M2X3 North York Ontario.

Canada. Thanks.

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With Company Response
ID
#1188564 Review #1188564 is a subjective opinion of poster.
Reason of review
Problem with delivery
New Reviewer

Awesome

Stunning garments, super colours and extremely decent textures .I have purchased a great deal of fashionmia dress online over recent months and am extremely satisfied with both the administration and items. Fantastic quality garments in stunning outlines. very fast delivery. they essentially have offers that are unrealistic and irresistible and i highly recommend them i assure you it wont be a let you down as of now my entire family has made it a habit of ordering from this group , the great prices on their items will make you do that , especially for all the ladies out there who feel they need to uplift there wardrobe.
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1 comment
Fashionmia Response #1433091

Thank you for your post,you've been so generous to share it all.

With Company Response
ID
#1188474 Review #1188474 is a subjective opinion of poster.
Product
Fashionmia Dress
Pros
  • I like the variety and low prices
Reason of review
Good quality

Zero customer service zero goods

20 days after placing an order I’m still waiting. Fashion Mia have not returned any of my emails nor refunded the goods. Thankfully I paid through PayPal so at least may get a refund this way. Stay away from this company or lose your money.
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1 comment
Fashionmia Response #1433090

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1187952 Review #1187952 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Order processing issue

Extremely poor customer service - have not refunded USD130.60 even after 2 confirmations of refund processing

FashionMia has an EXTREMELY poor customer service, and as I've come to realize really suspicious Finance department. Sharing my experience to show how dubious the full payment refund process is. Context: I had cancelled an order on Dec 6th and was supposed to get a refund of USD130.60. I have not had the amount refunded yet, and its been over 2 months! Here's what is happening. 1. When you get a refund, they "quietly" put it in the FashionMia wallet rather than sent it back to the credit/debit card you paid from. There is no option provided, so you don't have a choice! 2. To transfer the money from the Wallet to your credit card, the only option is to raise an offline ticket. When I talked to customer service (on chat), they said the only way to process this is the offline ticket. 3. Someone (named Mandy) replied to my ticket (promptly enough) and confirmed on Dec 27th that the refund has been processed, and that I should see it returned in 10-15 days 4. I waited a month and nothing came through - so I contacted customer service (chat) on Jan 21st again asking about the status - the customer service lady (named Cora) said nothing has been processed yet, and that she will NOW initiate the refund. Note: I tried telling her I have written confirmation of the processing from Dec 27th, but she completely ignored that. 5. Same as before, Cora said I should get my money in 10-15 days; of course its been nearly a month again, and there's no sign of the refund. FashionMia - please immediately look into the matter and check what's going on? This is my third attempt that getting my refund processed!!! And goes without saying, I've raised a ticket a 3rd time now!!! FashionMia customers - please book your order very very carefully. If you need to cancel and expect a refund - heaven knows if and when you'd get anything back!!!!
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1 comment
Fashionmia Response #1433089

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1187567 Review #1187567 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Really cheap
Cons
  • Really poor customer service - like talking to a bot
  • Dishonest refund policy
Reason of review
Problems with payment
Loss
$131
Preferred solution
Full refund
Advanced Reviewer

I want to sue them

I bought 4 dresses from FashionMia. After many, many adventures (change of 2 items not made, items being ''processed'' for weeks, while they say that ths process usually takes 3 to 5 days, ''hot'' items that delayed the shipment, a Customer Care really, truly, totally...
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ID
#1187530 Review #1187530 is a subjective opinion of poster.
Product
Fashionmia Dress
Pros
  • Chat
Cons
  • Business ethics and policies - not trust worthy
Reason of review
Not as described/ advertised
Loss
$122
Preferred solution
Full refund
New Reviewer

Simply the best

Always order off fashionmia i think they are great and i have never yet been disappionted with any of my of items. They have been great quality and fantastic prices i just love fashionmia i would recommend fashionmia every time.
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1 comment
Fashionmia Response #1433088

Thank you for your post,you've been so generous to share it all.

With Company Response
ID
#1187428 Review #1187428 is a subjective opinion of poster.
Reason of review
Fair pricing

Fashion MIA has reasonable prices but no customer service otherwise

I have tried to return and track packages and there is no one to contact. In fact, at times I think the order was never sent. This is my last order as after 7-14 days the order has not yet arrived and I am moving. I hope it comes before I move. Lesson learned with Co with no means of contact. My first orders were great. My second orders were too big and the third was not sent for a week; so I hope it arrives before I leave next week. The third time, was not a charm. The company needs a chat or better means of customer service. There are no emails or phone number
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1 comment
Fashionmia Response #1431373

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

With Company Response
ID
#1187150 Review #1187150 is a subjective opinion of poster.
Location
Denver, Colorado
Service
Fashionmia Customer Care
Cons
  • Worrying about delivery or returns
Reason of review
Problem with delivery
Loss
$90
Preferred solution
Full refund

Horrible experience

The size is completely wrong, top was too wide in general but too narrow by the shoulders, i almost broke my shoulder trying it on. its a complete disaster to try to return item. They are ignoring these kind of requests, after chasing some time, i got offered voucher of £10 when the top i bought was around £15. I am never planning to buy again from fashionmia so after i refused voucher i got no answer at all. They are probably waiting for one month to pass so the customer can no longer return the item. This is the most horrible experience i had.
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2 comments
Fashionmia Response #1431375

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.

Thank you for your kind support and cooperation.

FashionMia

#1431074

OK then, lazy, get off your duff and go try things on before you buy them.

-quote- "This is the most horrible experience i had"

You are obviously very young or very naïve if this is the "most horrible" anything.

Just wait until you've lived to see loved ones die of horrible diseases, tragic accidents, homicide, military action, etc. ; I've lived to see them all .

You won't remember some crummy *** shirt that didn't fit.

Stop whining, stop being so lazy, and don't bother me with such trivia.

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With Company Response
ID
#1186903 Review #1186903 is a subjective opinion of poster.
Product
Fashionmia Top
Reason of review
Not as described/ advertised