Unclaimed
Fashionmia
Reviews and Complaints
160K
CLAIMED LOSSES
2.8K
TOTAL REVIEWS
250K
PAGE VIEWS
28
ISSUES RESOLVED
Fashionmia Reviews
New Reviewer
Bad experience
I hope I have read the reviews before placing my order, because it is almost 30 days not Receiving my order, since paying extra money For express shipping?! I will Contact my lawyer if I don't receive in next few days...
1 comment
With Company Response
ID
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer
Fashionmia is a very bad compagnie for people to order staff
Is been 5 weeks I make some orders from fashionmia and I never receives them
1 comment
With Company Response
ID
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer
Clothes are too small
Called them last week and again today re return. No response.
1 comment
With Company Response
ID
Reason of review
Poor customer service
New Reviewer
“Great Site and very good products! Highly recommended”
I have discovered Fashionmia through a Facebook advert and I am super glad that I have tried out this shopping site, The products are always of great quality and always as pictured on the site. Also, the prices plus shipping are always cheap :). I love it! Also, they have a very good customer service, that can be easily reached and their replies are always helpful and polite. This is what I call good value for money and excellent customer service. I highly recommend anyone who has never used this site to give it a try since I am sure they will not regret this. Nice quality at a great price. I have become a regular customer. I enjoy creating great outfits from what I buy from this site. They have good customer service too! I recommend Fashionmia.com
1 comment
With Company Response
ID
Reason of review
Good quality
Advanced Reviewer
Fashionmia, where is my money???
I finally got the 4th dress from Fashionmia. According to them, it is a ''Round Neck Plain Cotton/Linen Maxi Dress'', which costs CA$36.65, but in reality, it's the most hideous thing I have ever seen: 2 pieces of a cheap see through fabric put together, and that's it....
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2 comments
Fashionmia Response
#1453597
Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.Thank you for your kind support and cooperation.FashionMia
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With Company Response
ID
Product
Fashionmia Dress
Cons
- No response to refunding money for cancelled order
- Continually lie and make promises they do not fulfill
- Misleading pictures
Reason of review
Not as described/ advertised
Preferred solution
Full refund
New Reviewer
This company needs to be banned from retailing in the US!
Order $162.00 in merchandise, last November 2017 none of it fit. Contacted retailer who offered me credits and I could keep the merchandise. My exact words, if the merchandise did not fit, what was I suppose to do with it? Pin it on the wall to look at it? I told them that was unacceptable and I would like a refund. Well, it went so far to send me this ridiculous form asking for the norm but then ask for a driver's license number and a color picture. And, they want my debit card info, again? I told them no, to conduct a back office call to my bank for that info and return the funds. To date, I have not heard anything and on March 6, 2017 I filed a complaint with the FTC and notified Fashion Mia of my actions; further actions to follow if this does not resolute my problem. If it takes informing the Chinese government of this company's actions making a mockery of their business trade agreements, so be it
2 comments
With Company Response
ID
Product
Fashionmia Clothing
Cons
- Do not keep their promises to send out money back
- Business ethics and policies - not trust worthy
- Customer service not available
Reason of review
Retailer got back merchandise and did not refund my money.
Loss
$162
Preferred solution
Full refund
New Reviewer
Know how it works, so you're not surprised later
Since September 2013, I have placed 15 orders with Fashionmia and have not had a single shipping, billing, or customer service problem that was their fault. Yes, it can take a while for items to arrive, but the company is very upfront about that on the website and even give estimated time periods for shipment per item (eg., ships in 12-16 days, ships in 1-2 days). My fastest order was for an item labeled to ship within 1-2 days (of placing the order) and it arrived 5 days from the order date. Most of my orders are for items labeled to ship within 12-16 days. These items typically arrive within 15-20 days. Note: SHIPS and ARRIVES are two very different things, so don't assume an item stated to SHIP in 1-2 days will ARRIVE in 1-2 days.
ID
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer
Good Experience
The material is awesome but a bit thin. I ordered a black and a white on November 15 of this year and received them on the 28th which was super-fast, as the expected date was December 13 to 28. This is a cute, lightweight, airy However, they do fit a tab small, but I love them anyway. I am 5ft 4" and 139 lbs. very light jersey fabric. Love the price and color options. It was slightly small, but still wearable. more of a shirt sleeve addition, less of a sweater you can wear things under.s I will be ordering the wine red and another color and will surely recommend it to my friends and colleagues. The prices are very normal and one can afford easily. I will be shopping next month again. Best Regards and Thankyou so much.
ID
Reason of review
Good quality
New Reviewer
Not great
I need assistance. I need to speak to someone from the company.
1 comment
ID
Reason of review
Poor customer service
New Reviewer
Where's my refund
I ordered merchandise and returned it requesting the money be put back on the card it was taken from. They asked for 30-35 business days. After that time they claimed they had technical issues and needed 10-15 additional business days. Now they won't respond to my attempts to communicate with them about my refund. These people stole my money and i want it back.
2 comments
ID
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer
The worst,
Made an order for a dress back in January of the year. By March I was wondering what was going on, tracking said processing consistently. Tried to call, no progress. I paid using PayPal, checked out as guest. I filed a complaint through PayPal. Finally got a response,...
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2 comments
FashionmiaCares
#1451963
Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.Thank you for your kind support and cooperation.FashionMia
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ID
Service
Fashionmia Customer Care
Cons
- Very bad customer service
- Product or customer service
- Very poor customer service
Reason of review
Problems with payment
Loss
$31
Preferred solution
Full refund
New Reviewer
Fine quality service
Since the weather has been changing so I was figuring out a comfortable and best fitting swimsuit. On the recommendation of my closest friend, I chose to shop with FashionMia.com. At the start, I was wondering if they would be able to provide the right quality stuff or not. However, I went on to proceed with the order and amazed to realize that the speed of order processing was very swift and smooth. Other than that, my swimsuit reached to me in a fair amount of time although it was not super quick. However, the quality was simply outstanding which fitted my figure perfectly. Overall, the service level was awesome but I think shipping time could be improved by one way or another.
1 comment
With Company Response
ID
Product
Fashionmia Swimsuit
Reason of review
late delivery
New Reviewer
Thieves
I purchased 3 dresses in November 2017 using a credit card. I received the items in a few weeks. They were very poor quality, and did not fit. I immediately contacted Fashionmia letting them know I was returning the items. I followed all guidelines for returning...
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1 comment
Fashionmia Response
#1450550
Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.Thank you for your kind support and cooperation.FashionMia
With Company Response
ID
Product
Fashionmia Dress
Cons
- Want refund
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
New Reviewer
Extremely bad
I bought 2 dresses on the 1st February 2018 and they took out the money immediately from my card. I didn't know anything from them in 2 weeks and I cancelled the request. They told me that they would refund the money several times. However, this has not happened and it...
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2 comments
Fashionmia Response
#1450549
Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.Thank you for your kind support and cooperation.FashionMia
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With Company Response
ID
Product
Fashionmia Dress
Cons
- Take my money and no refund is given
- Neither the dresses
Reason of review
Return, Exchange or Cancellation Policy
Loss
$70
New Reviewer
Fine quality service !
I had to attend the birthday party of my dearest friend. And somehow, I came to know by our mutual friend that she loves the fancy clothes big time. So I decided to surprise her with a great dress which could meet her aspirations and taste. Although, I never had a great experience with online shopping in the past but on the strong feedback basis by other customers, I placed an order for a plain chiffon evening dress. I was expecting that the quality might be mediocre but it was pleasantly astonishing to see that the dress was right as mentioned on the website and showed a fantastic outlook. Besides, my friend liked her a lot when I presented it to her on birthday night. Such a fine quality service.
1 comment
With Company Response
ID
Product
Fashionmia Evening Dress
Reason of review
Fast order processing
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Fashionmia
Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.Thank you for your kind support and cooperation.FashionMia