Show reviews that mention
order service money customer service customer items dress refund quality size
Filter review

Where is my Order?

I purchased several items from this company. I have not received any correspondence. Details: OrderPlus International Service@***.com Transaction ID: 9Y782100YF139****
View full review
ID
#1595498 Review #1595498 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Service
Fashionmia Shipping Service
Reason of review
Problem with delivery
Loss
$165
Preferred solution
Deliver product or service ordered

Why would you rip ppl off

Where is my order?? Or give my money back
View full review
ID
#1593995 Review #1593995 is a subjective opinion of poster.
Location
Sidney, Ohio
Service
Fashionmia Shipping Service
Reason of review
Order processing issue

Not Good at all

1.0
Details
I have called several times to ask where to sent my merchandize for refund because it doesnt fit and have no answer from you if I dont have reponse I will have to turn to paypal. millie5354@***.com
View full review
ID
#1593543 Review #1593543 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • No response from customer service
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Order never received

About 2 or 3 month ago i order a coat and i am waithing for it. Lapel Slit Pocket Belt Decorative Button Plain Color: red Size: xl CA $46.17 pierrettecomtois@***.com
View full review
ID
#1591052 Review #1591052 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Problem with delivery
Loss
$46
Preferred solution
Full refund

Don’t value customer

Ordered two blouses and tag saids diferent size as requested left msgs and no one has returned my calls . Very BAD customer service and bad experience for a NEW costumer. A little more over a month and no one has returned my calls or emails .
View full review
ID
#1590772 Review #1590772 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Low prices
Cons
  • Sizing is totally inaccurate
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Need my invoice

1.0
Details
How do I get to log onto my account to get invoices for orders that I made. My email address is buddylxg@***.com
View full review
ID
#1589267 Review #1589267 is a subjective opinion of poster.
Location
Gros Islet, Gros-Islet
1.2
Details
I ordered 2 dresses with as coupon code as a replacement for a dress I ordered that never arrived. Those 2 dresses arrived recently and are not anything like the photos or description. One is supposed to be a maxi dress. This dress is nowhere near to being a maxi...
View full review
ID
#1589042 Review #1589042 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Price
Reason of review
Not as described/ advertised
Loss
$42
Preferred solution
Full refund

Wrong dress size

I ordered a dress for my graduation - which took over 1 month to get to me. When received, a small was forwarded to me instead of a medium. I returned the item to them requesting a full refund or return of the correct dress size to date I have never received a response. I have been emailing the company no response (as emails are now being returned as undelivered).
View full review
ID
#1588237 Review #1588237 is a subjective opinion of poster.
Product
Fashionmia Evening Dress
Reason of review
Order processing issue
Loss
$20
Preferred solution
Deliver product or service ordered

Horrible experience

1.0
Details
We placed two orders. The clothes looked nothing like the pictures and were too small and of very flimsy and cheap material. Like costumes. We tried to return them, but customer service told us that the shipping would be expensive so would we just accept $25 (1/6 if what we paid). We said yes, but no refund ever came. I wrote repeated letters but got no reply and now my email was sent back as undeliverable.
View full review
ID
#1587951 Review #1587951 is a subjective opinion of poster.
Location
Lehi, Utah
Product
Fashionmia Clothing
Reason of review
Return, Exchange or Cancellation Policy

CAN you calo me french speaking at 514-248-****

Call me un french please At 514-248-**** Thanks
View full review
ID
#1585818 Review #1585818 is a subjective opinion of poster.
Location
Terrebonne, Quebec
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund

Love the products but were damaged upon receipt

2.6
Details
Order number B256**** SKU F32E966FA08 received the dress today when I placed my order on June the 14th almost a month to receive my order:(. The Asymmetric dress the side had a ripe in it. I want to wear this dress to a wedding. How do I get a replacement in time enough for my event. My contact information is as follows. Cell 502-214-**** Home # 812-948-****. e-mail jewell.sarah@***.com.
View full review
ID
#1585309 Review #1585309 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

NO RESPONSE

1.0
Details
ORDERED THREE DRESSES, TOOK MY MONEY IMMEDIATELY. FIVE WEEKS AGO HAVE NOT RECEIVED CONFIRMATION, HAVE NOT RETURNED PHONE CALLS, NO COMMUNICATION WHATSOEVER. CAN'T EVEN GET ON THEIR WEBSITE ANYMORE.
View full review
ID
#1584930 Review #1584930 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Loss
$80
Preferred solution
Deliver product or service ordered

Ridiculous

1.0
Details
I ordered a blouse last August and I haven't received it yet. I have been calling, email and still no response.
View full review
ID
#1584495 Review #1584495 is a subjective opinion of poster.
Location
Alpharetta, Georgia
Service
Fashionmia Shipping Service
Cons
  • Items never have shown up
  • This unprofessional company
Reason of review
Poor customer service
Loss
$22
Preferred solution
Full refund

Where is my order?

1.4
Details
Hello, On these two order that was send to me in a wrong address, I would like to do some changes, The red dress with order number B2555**** like to change the size to M since the other stuff that I got are too small. Also like to exchange the order B2555**** due to low quality to a white shirt in Medium with this description on your site “V Neck Lace Up Single Breasted Plain Short Sleeve T-Shirts” as shown bellow and do not have the order number. I already have paid the extra shipment money was requested from me. A long time has passed not only have not seen my items, I have send emails and no respond from your organization. It is really frustrating. Please send me my items as fast possible and update me on the status. Regards, Zahra
View full review
ID
#1583578 Review #1583578 is a subjective opinion of poster.
Location
Laguna Niguel, California
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Preferred solution
Full refund

Need to return 3 dresses all too small.

call emma felder back 412913****. today.
View full review
ID
#1582742 Review #1582742 is a subjective opinion of poster.
Product
Fashionmia Dress
Pros
  • Quality of clothing
Cons
  • Size charts inaccurate
Reason of review
Bad quality
Preferred solution
Full refund