Fashionmia
Reviews and Complaints
160K
CLAIMED LOSSES
2.8K
TOTAL REVIEWS
250K
PAGE VIEWS
28
ISSUES RESOLVED
New Reviewer
Poor customer service...
I'm trying to return a top that does not fit.... They don't return calls--E-Mails. I will never buy from them again... I will be contacting the BBB
ID
Product
Fashionmia Clothing
Cons
- Exchange cancellation and refund policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$19
Preferred solution
Full refund
Fraudulent!! Do Not Shop Here!
I placed an order for a dress over 3 weeks ago and have yet to receive an update or email or any info regarding tracking or confirmation. After reading the other reviews posted here, I’m convinced that I’ll never receive the item or a refund. Save yourself the trouble and do not shop here!
ID
Location
Los Angeles, California
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer
Very poor quality item
After a long time coming, my order came and I was so disappointed in the quality. It was not worth half what I paid. Poor fit, poor quality, poor design, a piece of crap for sure. I suspect Fashionmia is the other name for Fashiontia. The company is just hiding under a different name. What happened? I was ripped off, that's what happened.
ID
Location
Lakefield, Ontario
Product
Fashionmia Clothing
Reason of review
Bad quality
Loss
$58
Preferred solution
Full refund
New Reviewer
My product was never delivered
In 2018 April i order 3 items and pay through paypal. The payment went through while expecting my product, my phone got missing on the 19th of that April. After 2 month i send a mail on my laptop explaining what had happened to me & also indicating my order no which B227**** but never get any reply still date only for me to notice that a mail was send in December to a yahoo.com instead of my normal gmail we normally comminicated through. Please i want my product back.
ID
Service
Fashionmia Shipping Service
Reason of review
Poor customer service
Loss
$21
Preferred solution
Deliver product or service ordered
New Reviewer
Circumvents exchanges/returns
After waiting months for two dresses they arrived MUCH too small. Wen I contacted customer service to exchange I was asked the same information time after time. They finally sent a suggestion to accept a $10 or $15 coupon instead of returning the items. By the time they sent me any information about how to actually return the time of 60 days was past. I will NEVER order from them again. the customer service provided matched the discounted price.
ID
Product
Fashionmia Evening Dress
Cons
- Business ethics and policies - not trust worthy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Let the company propose a solution
New Reviewer
Still waiting for my order to arrive
Placed order on 22nd of June this order was placed through PayPal I would like a refund my amount is£89 English money how do I get to get a refund as sent a couple'of emails but heard nothing please help I can't afford to lose this amount of money thanks Anita
ID
Service
Fashionmia Shipping Service
Pros
- Horrid
- Value for money
Cons
- I could not track items
Reason of review
Problem with delivery
Loss
$80
Preferred solution
Full refund
New Reviewer
I found Fashion mia as Fraudster , i returned some clothes , afetr several telephone calls and emails , accepted liability and promised to refund me since 2017
From: olubunmi.o bamgbose Sent: 12 October 2017 13:51 To: Service FashionMia Subject: Re: Re: Urgent REFUND Hi Kitty i am not happy as my Refund of £126.16 still remain outstanding contrary to your promise of making the refund within 20 days on the latest .I have not heard from you since then Kindly keep me updated on this matter.Thanks . Kind Regards, Mrs Olubunmi Bamgbose Sent from Outlook From: Kitty from Fashionmia.com Sent: 26 August 2017 03:43 To: bamgbose8@***.com Subject: Re: Re: Urgent REFUND Dear customer, Your returned parcel has been confirmed. Your refund request £126.16 has been received. It usually takes 7-20 days for our financial department to deal with your refund. I will try my best to ask my colleague to speed up the processing time. We will keep you informed when the refund is completed. Please wait patiently. Any need, if I can be of service to you, please let me know at any time, I will try my best to help you. : ) Best regards, Kitty Customer Service Team www.fashionmia.com
ID
Location
Grays, England
Service
Fashionmia Customer Care
Cons
- From beginning to end
Reason of review
Problems with payment
Loss
$305
Preferred solution
Full refund
New Reviewer
Did not refund the money they said they would .
Placed 2 orders with them and they shipped some of the items and cancelled the others and said they would refund the difference, and until today -July-22-2019, I have not heard anything from them. NOTHING, I'am honestly disappointed in them, because are not True to their word, and that is not Good business.
ID
Product
Fashionmia Dress
Pros
- Great range and affordable prices
Cons
- Only shipped part order
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Full refund
New Reviewer
Where is my Order?
I purchased several items from this company. I have not received any correspondence. Details: OrderPlus International Service@***.com Transaction ID: 9Y782100YF139****
ID
Location
Philadelphia, Pennsylvania
Service
Fashionmia Shipping Service
Reason of review
Problem with delivery
Loss
$165
Preferred solution
Deliver product or service ordered
Why would you rip ppl off
Where is my order?? Or give my money back
ID
Location
Sidney, Ohio
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer
Not Good at all
I have called several times to ask where to sent my merchandize for refund because it doesnt fit and have no answer from you if I dont have reponse I will have to turn to paypal. millie5354@***.com
ID
Service
Fashionmia Customer Care
Cons
- No response from customer service
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
New Reviewer
Order never received
About 2 or 3 month ago i order a coat and i am waithing for it. Lapel Slit Pocket Belt Decorative Button Plain Color: red Size: xl CA $46.17 pierrettecomtois@***.com
ID
Service
Fashionmia Shipping Service
Reason of review
Problem with delivery
Loss
$46
Preferred solution
Full refund
New Reviewer
Don’t value customer
Ordered two blouses and tag saids diferent size as requested left msgs and no one has returned my calls . Very BAD customer service and bad experience for a NEW costumer. A little more over a month and no one has returned my calls or emails .
ID
Service
Fashionmia Customer Care
Pros
- Low prices
Cons
- Sizing is totally inaccurate
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Need my invoice
How do I get to log onto my account to get invoices for orders that I made. My email address is buddylxg@***.com
ID
Location
Gros Islet, Gros-Islet
New Reviewer
I ordered 2 dresses with as coupon code as a replacement for a dress I ordered that never arrived. Those 2 dresses arrived recently and are not anything like the photos or description. One is supposed to be a maxi dress. This dress is nowhere near to being a maxi...
View full review
ID
Service
Fashionmia Customer Care
Pros
- Price
Reason of review
Not as described/ advertised
Loss
$42
Preferred solution
Full refund
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