New Reviewer

I love Fashionmia

I love this marketplace because it offers many clothes and accessories at low prices, all cheap but fashionable and good quality. It is possible to find many interesting, versatile, colorful and not expensive proposals. I am so pleased with the shirt, looks great and...
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1 comment
Fashionmia Response #1498385

Thank you for your affection in Fashionmia, which means everything to us.Welcome visiting us again. We are always here for you.

With Company Response
ID
#1275069 Review #1275069 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Good customer service
Advanced Reviewer

Resolved: Fashionmia, stop playing stupid! You promised me a full refund, so do it!

Fashionmia, stop playing stupid! You promised me a full refund, so do it!
Fashionmia, stop playing stupid! You promised me a full refund, so do it!
Fashionmia, stop playing stupid! You promised me a full refund, so do it!
Fashionmia, stop playing stupid! You promised me a full refund, so do it!
Fashionmia, stop playing stupid! You promised me a full refund, so do it!
Update by user Jun 14, 2018

Refund! Justice won!

Original review posted by user Jun 07, 2018
For the love of God, stop saying you are ''sorry for the delay and inconvenience caused'', because you are not! God knows you are not. Are you, people, really-really-really that dishonest and unprofessional? Don't you know by now that you have...
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3 comments
#1500613

think this company has the worst customer service,I have sent numeroius emails about my order that was made on 3/24/18 have not received my order was asked to pay more shipping fees,and they will not refund my money .horriable company do not order from this company!

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Resolved With Company Response
ID
#1274120 Review #1274120 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • Customer service and refund not being received in timely manner
  • Very bad customer service
  • No order or refund 3 mos later
Reason of review
Poor customer service
Loss
$160
Preferred solution
Full refund

No refund

Returned a dress in original packaging . Did not receive a refund or even an acknoledgemen to my enquiry
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1 comment
Fashionmia Response #1495425

Dear CustomerThank you for your order and post, so sorry for the delay, we have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.FashionMia

With Company Response
ID
#1273804 Review #1273804 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Fashoimia is awesome

They have a great selection of classic and trendy pieces at reasonable prices. Great place to find that special occasion dress/outfit too. The selection is always so good that I have to stop myself from buying too much every time I stop by. The quality of the clothes...
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1 comment
Fashionmia Response #1495416

Thank you for order and sharing.I am very pleased that we leave you a great impression.We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.Welcome visiting us again.

With Company Response
ID
#1273423 Review #1273423 is a subjective opinion of poster.
Product
Fashionmia Clothing
Reason of review
Good customer service
New Reviewer

Great place with trendy styles!

Great place with trendy styles! I love that you won't run into other people wearing the same thing because they only stock a few of each item and never get in duplicates. Perfect if you are looking for something unique for a casual event. Absolutely loved this shop....
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1 comment
Fashionmia Response #1495415

Thank you for your comment which is everything to us.Fashionmia spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness.

Our customer services exist because you need us. Thank you a lot.Have a nice day:)Best Regards

With Company Response
ID
#1273211 Review #1273211 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Good customer service
Advanced Reviewer

Fashionmia, do I have to beg for my money? (DAY 1)

Ok, Fashionmia, you like to play? Good! You'll hear from me every single day, until you'll do the right thing. I bought 4 horrible dresses from you on December (see pictures). On May 28, you wrote that you ''surely will help (me) solve the problem.'' Then you added: ''We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. We will mark your refund as urgent, our financial department will process your refund in first priority.'' One week later, nothing!!! The usual nothing. Don't you have any shame, any moral compass? Do I have to beg for my money? Do I have to write you every single day to ask for something you owe me? Do I have to remind you every single day the horror you sent me 6 MONTH ago? Do I have to remind you that you got 160$ from me and I got nothing from you? Do I have to remind you every single day how immoral, how despicable, how low this is? You promised to do the right thing. Do it! Give me a day, a specific day when your ''financial department'' will send back my money via PayPal. You have everything you need to transfer my money.
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2 comments
Fashionmia Response #1495412

Dear CustomerThank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

#1494530

Good luck with this company. It will be a miracle if they contact you and refund anything. The complaints against this place as well as their sister sites are unbelievable yet people continue to order from them and have problems.People should just support their local community businesses and not go out of the country for shoddy merchandise.

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With Company Response
ID
#1273199 Review #1273199 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • Do not keep their promises to send out money back
  • No one responded to my emails or voicemails
  • Were horrible
Reason of review
Poor customer service
Loss
$160
Preferred solution
Full refund

Very Bad Experience

Very Bad Experience! Cannot see my order yet!!! Took money, No items! Why are you getting people's money for no order. I need my money back! {{redacted}}
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1 comment
Fashionmia Response #1495413

Dear CustomerThank you for your order and post here.We are sorry to let you wait for such a long time.Would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

With Company Response
ID
#1273179 Review #1273179 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer

Loved all of the items they carry

What an amazing online store that I'd never seen before. SUCH a cute, clean and organized store. loved all of the items they carry. They have a fine selection of random items. Lots of great clothes for both men and women, blankets, jewelry, etc. etc. to choose from. i bought a blue and white striped fisherman's shirt that i basically wear every single day. i love it a little too much. this website is just get better and better! So many beautiful things to look at! This is the type of store i need to see more of.. It's perfect. Small, focused, and to the point. Definitely need to swing by here again to browse for more fun items!
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1 comment
Fashionmia Response #1495414

Thank you, we feel delighted that you are in love with the products and our service !Fashionmia will always be your best friends and fashion adviser.Any problem with the order, just feel free to contact us. We are always here to serve you.

With Company Response
ID
#1272817 Review #1272817 is a subjective opinion of poster.
Product
Fashionmia Shirt
Reason of review
Good quality
New Reviewer

FASHIONMIA I never received my order

I ordered one dress (as a test) on 21 January 2018. Today is 5 June, and I still have not received my dress. Of course my payment went through immediately. Tracking kept saying "in progress", and now has switched to a question mark. Because I work so much, I have very limited time to deal with dishonest merchants. I did try to call them, but they are impossible to reach. Now I have sent out an email, and checked the Better Business Bureau for information. However, this company seems to be based in China, so I guess they don't care about good business, they just care about receiving our American money. This is pure theft. If I do not hear from them, I am going to write to the Chinese Ambassador to the USA. I know that the Chinese have pride in themselves and their country, he might do something about this.
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1 comment
Fashionmia Response #1495411

Dear CustomerThank you for your order and post here.We are sorry to let you wait for such along time.Would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

With Company Response
ID
#1272311 Review #1272311 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Cons
  • Never received my product
Reason of review
Problem with delivery
Loss
$23
Preferred solution
Full refund

No clothes received, no response to queries

I made my order for dresses 15 days ago, they have taken my money from my PayPal account and the goods are reported to be still processing. I've had no response to a phone call or repeated emails. I would not order with them again. I am also concerned that I will have problems with returns either because the time to return is passed by the time I get the goods or that it will be impossible to get a response. What is this requirement for 100 words of details? I feel I have adequately described my situation so why put in more words? Word word word word word word word word word word word word
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1 comment
Fashionmia Response #1493857

Dear CustomerThank you for your order and post here.We are sorry to let you wait for such a long time.Would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

With Company Response
ID
#1272012 Review #1272012 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer

No delivery of items

Paid $52. No items delivered. Please contact me to settle my balance.
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1 comment
Fashionmia Response #1493856

Dear CustomerThank you for your order and post here.We are sorry to let you wait for such a long time.Would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

With Company Response
ID
#1271874 Review #1271874 is a subjective opinion of poster.
Reason of review
Problem with delivery

Waiting for credit

My order # is B211****. The quality was not good and I returned it in Dec. 2017. It was received in your Walnut, CA location on Dec. 27th at 3:14 pm and signed for by David. I am due a credit of $89 plus the $31.00 ups return shipping. Your people do not seem to understand the above. I DO NOT CARE ABOUT CHINESE NEW YEAR CAUING DELAY AND THE BACK LOG OF ORDERS. I DO NOT BELIEVE THESE PEOPLE UNDERSTAND ENGLISH. THERE ARE OVER A DOZEN E-MAILS ABOUT THIS ISSUE AND THEY CONTINUE TO ASK FOR "OFFER" TRACKING NUMBER. THE TRACKING NUMBER IS 1Z CO6 TJ9 03 **** Please see what you can do to issue me credit. I would appreciate a call. Thank you Nancy Auth 434 993-****
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1 comment
Fashionmia Response #1493861

Dear CustomerThank you for your order and post, so sorry for the delay, could you please offer us the tracking site of the package to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

With Company Response
ID
#1271631 Review #1271631 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Non delivery of purchased goods

The order was placed, the payment was made and no items were received. Contacting the company is difficult to resolve the problem.
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1 comment
Fashionmia Response #1493210

Dear CustomerThank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

With Company Response
ID
#1271090 Review #1271090 is a subjective opinion of poster.
Reason of review
Problem with delivery

Veru fustrated

I ordere d on 5.3.2018 but i did not receive the dress yet!!!#
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1 comment
Fashionmia Response #1493209

Dear CustomerThank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

With Company Response
ID
#1270634 Review #1270634 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer

Love this online store!

Love this online store! I must say the owner/director has incredible fashion sense and stocks store with timeless pieces. I found here almost everything - work, casual, dressy, and all accessories, really love the jewelry right now. I have only bought items that I love. I want all of the jewelry and they are now selling super cute backpacks too! If you seek a well curated closet that boasts good quality and design, shop at fashoinmia. I saw things that were great and not really available at other stores. I am thrilled with their collections, I LOVED all the pieces on displayed on the website Absolutely a Lovely online store, and great customer service.
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1 comment
Fashionmia Response #1493216

Thank you for your affection in Fashionmia, which means everything to us.Welcome visiting us again.We exist for you forever.

With Company Response
ID
#1270246 Review #1270246 is a subjective opinion of poster.
Product
Fashionmia Clothing
Reason of review
Good customer service