New Reviewer

GREAT SERVICE

I have to be honest, this is the best customer service anyone can receive online if there looking for a dress!!!! I tried buying my dress from several online stores but they all gave me problems except for this one!!!! Fashionmia was the fastest and helpful out of all of them!!! Not only did they provide excellent customer service to me when I call, when i needed help online I met the most exquisite online customer service representative named Joyce Zhang!! She was patient, helpful, and cooperative. NOW THAT'S CUSTOMER SERVICE RIGHT THERE!!! Not only did she help me make an purchase online, she assured me that my dress would come on in time and went out of her way and gave me a discount :))))) PEOPLE THAT PROVIDE CUSTOMER SERVICE LIKE THAT DESERVE MORE THAN A RAISE BUT A PROMOTION CAUSE THEIR CLEARLY DOING THEIR JOB!!! I gotta admit Fashionmia you truly amazed me :))))))
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1 comment
Fashionmia Response #1306365

Thank you for sharing :)welcome visiting us again !

With Company Response
ID
#1024002 Review #1024002 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service
New Reviewer

Very impressed with service and quality of the dress!!

I would certainly recommend ordering anything from Fashionmia Company!! Great choice, quality, full range of sizes, accurate sizing guide, easy to use website. I ordered my daughter's prom dress and I was a little concerned about the sizing for her, so I chatted with a rep on line and she was very helpful. I also could track my shipment on line, and I had the dress within a week. When the dress came, I was nervous to see the quality and hope that my daughter liked it due to no returns. When we opened my daughter not only liked it, she loved it and it fit her perfectly!!! I would highly recommend Fashionmia for any occasion!!
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1 comment
Fashionmia Response #1305360

Thank you for your post,you must be amazing on the dress ^^

With Company Response
ID
#1023072 Review #1023072 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Good quality
New Reviewer

Surprisingly amazing

On receiving my dress I could not hide my excitement. I was blown away by the quality and it was better than I imagined. As this dress was for my daughters. I was doubtful to order anything on line, but was unable to find anything in the stores that I was looking for. I was also running out if time. The dress was in stock and was shipped out and received within a week. I an so happy and relieved to have such a wonderful dress, it will surely impress all the critical relatives. Thank you so much fir your fast and professional service. I look forward to another occasion when I can order one of your dresses.
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1 comment
Fashionmia Response #1305358

It's delighted to know you are satisfied with our service :) Welcome visiting us again !

With Company Response
ID
#1023069 Review #1023069 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Good customer service
New Reviewer

Great shop!!!!

It was the first time of my online shopping for dress, I made a huge checking of all shops like this, spent couple of weeks and at the end I found this website, they had the perfect dress for me for the perfect price with discount, but even with this I had a lot of...
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1 comment
Fashionmia Response #1305310

Thank you for sharing :)

With Company Response
ID
#1022314 Review #1022314 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Good quality
New Reviewer

Excellent

I was a bit skeptical about the site at first because of the setup it kinda looked like a scamming site. Then I reas the reviews and saw good comments. I ordered a dress a size 6 and just as my representative had said the bust was 35 and waste would couture to my shape. It fit like a glove. I was pleased with the service they were polite ans pleasant she spent a good 30 minutes on chat with me helping me decided and it was her selection that I chose. I was not disappointed. I'm happy I chose to shop from this website. They will be seeing more of me in the near future. A bit pricey but so worth it for the quality material and intrinsic designs. Loved this site. I would recommend it in a heartbeat.
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1 comment
Fashionmia Response #1303776

Glad you found that one and thank you for sharing

With Company Response
ID
#1021864 Review #1021864 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Good customer service
New Reviewer

Fantastic!!!

We ordered my daughters' grad dress recently and were incredibly impressed by the fantastic service we received and at how quickly the dress arrived. We live in Canada and the dress was here just 7 days after we received the shipment notice email! The dress was exactly what was in the picture and the measurements were true to the size chart. The dress fit my daughter perfectly and will need no alterations - length was an issue since she is 6ft tall so I called to verify the length. I found the same dress at another company and asked for a price match and they matched the price and took off another 5%! I would definitely recommend this company and would order again!
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1 comment
Fashionmia Response #1303773

Thank you for sharing :)

With Company Response
ID
#1021859 Review #1021859 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Good quality
New Reviewer

Highly Recommend

I have shopped in so many blogshops and this blogshop has the BEST customer service and This shop deserves 5 plus stars! Really in love with the range they offer - whilst being so adorable for young mums like myself on a tight budget. Sweet sweet staff members who went out of their way to assist me with a general enquiry. Friendly staff who made me felt comfortable and wanted to make sure the items actually fit me well, allowed me to try a couple of items as my original items did not fit and exchange them so I don't waste my money. They did ask me to leave a feedback, at my own free time, so big thank you to the girls who helped me out that day getting the items out for me! Their sale prices were amazing with the discount on new arrivals.
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1 comment
Fashionmia Response #1303757

Thank you for taking the time to provide us with your feedback, welcome visiting us again :)

With Company Response
ID
#1021781 Review #1021781 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service
New Reviewer

Better range as compared to the stores

Despite its shipping fee (increasing shipping fee with increasing purchases, what kind of sorcery is that though?! Shouldn't we be entitled to free shipping....), I would not hesitate to order from this website whenever my friends ask me to join. Fashionmia provides a better range of clothing as compared to the stores. The accessories are also sometimes not seen in SG stores. One thing to look out for is the exchange rate (a little goes a long way) and the sales item!!! :-))) Shipping takes 2 weeks though. Not worth it for the hefty shipping fee hehe :-( but for the range of items available, exceptions can always be made.
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1 comment
Fashionmia Response #1303766

Thank you for taking the time to provide us with your feedback, welcome visiting us again :)

With Company Response
ID
#1021572 Review #1021572 is a subjective opinion of poster.
Product
Fashionmia Website
Reason of review
Good quality
New Reviewer

Fashionmia all the way

I am a fashion blogger and I love to shop online. Fashionmia and Koovs are my favorite online shopping stores and I have been purchasing a lot of stuff from these two websites. Well, to be honest, I feel that Koovs has lowered the standard of the products and I am really very disappointed with it!! As of now Fashionmia is the only website that I trust completely and recommend to my friends and cousins. It has a super cool collection of clothes! I totally love this website!! And yes I hope that Koovs would get better soon, right now it sucks completely…I brought an expensive fur coat from this website but it was of poor quality!! I returned it on the same day and I was really disappointed! Now Fashionmia is number one
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1 comment
Fashionmia Response #1303762

Thank you for taking the time to provide us with your feedback, welcome visiting us again :)

With Company Response
ID
#1021558 Review #1021558 is a subjective opinion of poster.
Product
Fashionmia Website
Reason of review
Good quality
New Reviewer

Good quality with speedinging delivery !

I’m sure many of you have heard about Fashionmia, in fact this is actually my first time shopping in there. To gather the varieties for reviewing, I’ve bought 3 different pieces :a skirt, a biker jacket, and a pair of shoes. From placing order to purchasing, to receiving the parcel, the total process went very smooth. I was first worried that shipping would take forever since Chinese New Year is approaching, but I ended up receiving the parcel withint 7 business days after my purchased, the shipping pace is a LOT faster than I my expectations, which is GOOD! All 3 items that I bought fits me very well and I am really satisfied with my shopping experience in Fashionmia.
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1 comment
Fashionmia Response #1302938

Thank you for your order and sharing,happy to know you are satisfied with us,welcome visiting us again!

With Company Response
ID
#1020602 Review #1020602 is a subjective opinion of poster.
Reason of review
On time delivery
New Reviewer

Fantastic customer service

I had a wonderful experience with Fashionmia a few months ago. I ordered a pair of shoes in their website and paid full price. The 7 days after I placed the order I received an email that the exact same shoes were on sale. I called the company to enquire about possibly refunding the difference for the sale price and they were more than happy to oblige. The shoes arrived in fantastic condition and I still wear them to this day! The shoes were Jeffrey Campbell's. I highly recommend his designs and Fashionmia have an amazing collection! On a side note I have continued to order from this site. Shoes, dresses, accessories - over the months and have always received excellent service - both internationally and domestic.
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1 comment
Fashionmia Response #1302936

Thank you for taking the time to provide us with your feedback, welcome visiting us again :)

With Company Response
ID
#1020601 Review #1020601 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service
New Reviewer

Seven Weeks and Counting

I placed an order 1/21. I realized that the order would not get to me in time for a seminar I was going to and cancelled the order on 1/25. I requested the money from my "wallet" be refunded to me and I have been waiting ever since...7 weeks later. I've had several emails sent to me saying to be patient since it's an international transaction and that the company does not scam their customers. (Hmmm...interesting that they brought that up. I never said in any of my emails that they did, but I'm beginning to wonder.) I'm at my wit's end waiting for my refund. I find it interesting that they can take my money immediately when I place my order, but I cannot get a refund in SEVEN weeks.
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1 comment
#1300367

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number to joyce.zhang@orderplus.com so that we can confirm with financial department quickly and let you know the refund status?

Thank you for your kind support and cooperation.

FashionMia

ID
#1017864 Review #1017864 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Variety of products
Cons
  • How long it has taken to get a refund
Reason of review
Time for refund
Loss
$106
Preferred solution
Full refund
New Reviewer

Great Site!

First time shopping online and it was great!I bought a Band Collar Lace Color Block Bodycon Dress and i love it. The price was way better compared with other sites i checked before. The size and color of the product was just as advertised and its so soft and confy. I was surprised that the shipping was so fast, faster than expected. Plus the package arrived in perfect conditions. In general, the site has a huge stock of different products, very good prices and a lot of sales. The quality of the products is great and i really like that the shipping is free if my order more than 79$ and I definitely shopping again Fashionmia :)
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3 comments
#1299323

I ordered 5 dresses and only one arrived. The order was placed in early February and it is now the second week in March.

The payment was taken out of my account, over $100.00. Where are the other dresses?

Was not fully satisfied with the one I received. Poor quality dress.

#1299332
@PissedConsumer1299323

5 dresses for a hundred bucks and you're surprised by the poor quality??? You get what you pay for.

Fashionmia Response #1297576

Thank you for sharing, great to know you are in love with our selections , bet you are stunning on that dress !

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With Company Response
ID
#1015660 Review #1015660 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Good quality
New Reviewer

Excellent Service

I had placed an order and accidentally selected more than one of the items.I contacted Fashionmia via email and they immediately removed one of the items and credited my bank account. No issues whatsoever. I appreciated the expeditious handling of my inquiry and, I must say, that this company always aims to please their customers. I highly recommend doing business with them. Exceptional quality for unbeatable prices. I get more compliments over the skirt I purchased as well as the beautiful. I still cannot believe how low their prices are. Looks more expensive. Overall, I am completely satisfied. They get a 5 'GOLD STARS' from me for sure! Highly Recommend!!!!
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Fashionmia Response #1297572

Thank you for your order and sharing here with us,there are a lot more promotions on the way → http://www.fashionmia.com/

Come find out !

With Company Response
ID
#1015656 Review #1015656 is a subjective opinion of poster.
Product
Fashionmia Shirt
Reason of review
Good customer service
New Reviewer

Company was very good and fast in resolution

Company was very good and fast in resolution B174****. I discovered Fashionmia through a friend and have placed several orders.I've had nothing but positive experiences. It is from China so be sure to check the size guides that are included with each clothing item as a...
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Fashionmia Response #1297067

Thank you and your friends very much for the generous sharing, we feel so honored to know that people love the products !

With Company Response
ID
#1015239 Review #1015239 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service