Fashionmia
Reviews and Complaints
Reviews Chart
$160K
CLAIMED LOSSES
2.8K
TOTAL REVIEWS
250K
PAGE VIEWS
28
ISSUES RESOLVED
The worst store on line
I am still waiting my money back
ID
Location
Gaithersburg, Maryland
Reason of review
Problem with delivery
Loss
$72
Preferred solution
Full refund
Returns process
No update about the returns , tired of reaching customer service
ID
Location
Nashville, Tennessee
Service
Fashionmia Customer Care
Pros
- Value for money
Cons
- Wrong sizing charts
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
Unfulfilled order
I waited almost a year for my order. When I did receive it, it was incomplete. I emailed customer service several times and I just gave up. This was a terrible experience for me. The website seems to no longer exist...smh
ID
Service
Fashionmia Shipping Service
Pros
- Affordable prices
Cons
- No delivery
- Slow delivery and no delivery
Reason of review
Order processing issue
Loss
$10
Preferred solution
Deliver product or service ordered
Missing
Dear Fashionmia , I ordered a jacket but I have not received it yet, even though that you have already withdrawn the money from my bank account. What happened? I hope I hear from you soon. Best Regards Jens Andersen .06.2019fashionmia-268,19 jensoggemma@***.com 
ID
Service
Fashionmia Shipping Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
I had an order and i never received it
I never received my items, please refund my order!
ID
Service
Fashionmia Shipping Service
Cons
- No communication
- Never got my items
- This company is fake and crooks
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Full refund
Total rip-off
I Purchased numerous items from this website. Two of the items were not at all as described. The work was shoddy. The sizes were off the bicep arm hole for a Large shirt was no bigger than my wrist. I received a bathing suit that was an absolute total joke. It had three different colors striped across the front in the picture. When it arrived the three stripes were three separate pieces of material just hanging there they weren’t even stitched together. I tried to complain and had to send photos got the runaround never got a resolution. Contacted them numerous times for items that had not shipped. I ended up just losing my money and getting nothing for it I ended up just losing my money and getting nothing for it. The photos look fabulous and that’s the problem The photos look fabulous and that’s the problem. The actual goods made in China are just cheap and very poor quality The actual goods made in China are just lousy and very poor quality, This was a rude awakening for me I had no idea the China was doing this to the US and probably the rest of the world. Don’t Purchased from them you will be sorry. Too bad there’s not a way just to shut them down too bad there’s not a way just to shut them down .
ID
Location
Puyallup, Washington
Product
Fashionmia Clothing
Reason of review
Bad quality
Horrible waste of time
I been trying to get ONE item from them for two years. They ask me to wait till the item gets back in stock then evertyime it appears back in stock them email me telling me that its out of stock. This site is a complete rip off. I asked them for a refund and never got it.
ID
Service
Fashionmia Shipping Service
Cons
- Stole my money
Reason of review
Never received my item or refund
Loss
$35
Preferred solution
Full refund
Poor customer service...
I'm trying to return a top that does not fit.... They don't return calls--E-Mails. I will never buy from them again... I will be contacting the BBB
ID
Product
Fashionmia Clothing
Cons
- Exchange cancellation and refund policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$19
Preferred solution
Full refund
Fraudulent!! Do Not Shop Here!
I placed an order for a dress over 3 weeks ago and have yet to receive an update or email or any info regarding tracking or confirmation. After reading the other reviews posted here, I’m convinced that I’ll never receive the item or a refund. Save yourself the trouble and do not shop here!
ID
Location
Los Angeles, California
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
Very poor quality item
After a long time coming, my order came and I was so disappointed in the quality. It was not worth half what I paid. Poor fit, poor quality, poor design, a piece of crap for sure. I suspect Fashionmia is the other name for Fashiontia. The company is just hiding under a different name. What happened? I was ripped off, that's what happened.
ID
Location
Lakefield, Ontario
Product
Fashionmia Clothing
Reason of review
Bad quality
Loss
$58
Preferred solution
Full refund
My product was never delivered
In 2018 April i order 3 items and pay through paypal. The payment went through while expecting my product, my phone got missing on the 19th of that April. After 2 month i send a mail on my laptop explaining what had happened to me & also indicating my order no which B227**** but never get any reply still date only for me to notice that a mail was send in December to a yahoo.com instead of my normal gmail we normally comminicated through. Please i want my product back.
ID
Service
Fashionmia Shipping Service
Reason of review
Poor customer service
Loss
$21
Preferred solution
Deliver product or service ordered
Circumvents exchanges/returns
After waiting months for two dresses they arrived MUCH too small. Wen I contacted customer service to exchange I was asked the same information time after time. They finally sent a suggestion to accept a $10 or $15 coupon instead of returning the items. By the time they sent me any information about how to actually return the time of 60 days was past. I will NEVER order from them again. the customer service provided matched the discounted price.
ID
Product
Fashionmia Evening Dress
Cons
- Business ethics and policies - not trust worthy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Let the company propose a solution
Still waiting for my order to arrive
Placed order on 22nd of June this order was placed through PayPal I would like a refund my amount is£89 English money how do I get to get a refund as sent a couple'of emails but heard nothing please help I can't afford to lose this amount of money thanks Anita
ID
Service
Fashionmia Shipping Service
Pros
- Value for money
- Horrid
Cons
- I could not track items
Reason of review
Problem with delivery
Loss
$80
Preferred solution
Full refund
I found Fashion mia as Fraudster , i returned some clothes , afetr several telephone calls and emails , accepted liability and promised to refund me since 2017
From: olubunmi.o bamgbose Sent: 12 October 2017 13:51 To: Service FashionMia Subject: Re: Re: Urgent REFUND Hi Kitty i am not happy as my Refund of £126.16 still remain outstanding contrary to your promise of making the refund within 20 days on the latest .I have not heard from you since then Kindly keep me updated on this matter.Thanks . Kind Regards, Mrs Olubunmi Bamgbose Sent from Outlook From: Kitty from Fashionmia.com Sent: 26 August 2017 03:43 To: bamgbose8@***.com Subject: Re: Re: Urgent REFUND Dear customer, Your returned parcel has been confirmed. Your refund request £126.16 has been received. It usually takes 7-20 days for our financial department to deal with your refund. I will try my best to ask my colleague to speed up the processing time. We will keep you informed when the refund is completed. Please wait patiently. Any need, if I can be of service to you, please let me know at any time, I will try my best to help you. : ) Best regards, Kitty Customer Service Team www.fashionmia.com
ID
Location
Grays, England
Service
Fashionmia Customer Care
Cons
- From beginning to end
Reason of review
Problems with payment
Loss
$305
Preferred solution
Full refund
Did not refund the money they said they would .
Placed 2 orders with them and they shipped some of the items and cancelled the others and said they would refund the difference, and until today -July-22-2019, I have not heard anything from them. NOTHING, I'am honestly disappointed in them, because are not True to their word, and that is not Good business.
ID
Product
Fashionmia Dress
Pros
- Great range and affordable prices
Cons
- Only shipped part order
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Full refund
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