New Reviewer

RIPPED OFF

I ordered 3 items which did not fit what so ever. I went on their site 5 times now to claim a return. I took pictures did everything they asked. I got an email 2 weeks later that I did not purchase "return insurance" (huh?). None the less I paid for that. I emailed them numerous times as well. It's now been over a month and I have no way to return my items!!!! On their site 1st page says free returns and exchanges. My A**!!!! So pissed. On top of that the dresses that looked full and quality were paper thin and horribly made. I just want someone to answer me on what I need to do to make my return. And there is no way to get a hold of anyone.
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3 comments
#1520803

I'm going to keep posting my review all over the internet until I get help ! Worst online shopping experience EVER

#1520338

Dear CustomerThank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@***.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

#1520472
@PissedConsumer1520338

The order came I am trying to return it without ANY luck! B231****

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ID
#1303016 Review #1303016 is a subjective opinion of poster.
Location
Denver, Colorado
Product
Fashionmia Dress
Pros
  • Pictures on the site
Reason of review
Return, Exchange or Cancellation Policy
Loss
$97
Preferred solution
Full refund
New Reviewer

Comfortable clothes like myself

Affordable, adorable vintage clothes. I drop by often to update my wardrobe. Perfect site for gifting and buying accessories of all kinds in general: home goods, jewelry, fashion accessories etc. Everything is beautifully placed on the website . All in all I will keep coming back here for the future even though it's really not convenient for me to get to. Whether over email or chat their customer service is attentive, intelligent, and human. The clothes make me feel professional and commanding, yet also comfortable and like myself. I only really shop online these days, but for fashionmia make an exception.I try on and love things I might never have chosen otherwise, and I've never felt pressured. pieces aren't cheap but I truly believe they are well made, classics.
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ID
#1302676 Review #1302676 is a subjective opinion of poster.
Product
Fashionmia Clothing
Reason of review
Good customer service
New Reviewer

Purchase inquiry

I am still looking for my order# b234****. this is the worst company I have ever dealt with I ordered this item may 28th 2018 and still have not received it I will not be ordering anything from this company again. It is a shame their policy is so disorganized they have...
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1 comment
#1518087

Pay peanuts - get monkeys. And stop being so vulgar ; a company performs poorly, a *** "sucks" . You're too lazy to physically shop for clothing so you get what you get (or don't get) ...

ID
#1302518 Review #1302518 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Cons
  • Processing and delivery policy is terrible
  • Unsatisfied
  • Did like have not received my items
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
New Reviewer

Very disappointed.

Your company is not reliable. I am still waiting on an order since June 18th you have taken the money from my credit card and i am still waiting. You dont answer to emails no other way to contact you. Very DISAPPOINTING
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1 comment
#1519551

Dear CustomerThank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@***.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

ID
#1301525 Review #1301525 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer

Awful!! Stay AWAY

Awful company, SCAMMERS! You will never receive any items and when you cancel you will never see your money back. It has been two months of hassle and headache and I am now disputing their charges with my credit card company. Their idea of a "refund" is depositing your...
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1 comment
#1517890

Dear CustomerThank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@***.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

ID
#1301092 Review #1301092 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Poor customer service
Loss
$280
Preferred solution
Full refund
New Reviewer

DO NOT ORDER from this company

I spent $94 on swimsuits from this company. They poorly fitted and the material was extremely thin. so thin you could see through. I was told free shipping for orders over $75. I spent that and they still charged me approximately $16 in shippping fees. I returned the swimsuits because of poor fit. It cost me approximately $14 to return the swimsuits. I have made numerous calls and no one has returned my calls. I sent a complaint and was informed I would receive an answer in 36 hours. It's been a week and still no response. I do not know how this company remains in existence with such poor quality of merchandise and poor costumer service. The old saying, you get what you pay for truly holds for this company. I've learned a costly lesson. I'm on dIsability and a limited income. This is a huge hit to my budget. I wish I had read some of the reviews and would have never ordered from this company. DO NOT ORDER from them. A very dissatisfied costumer. I now wish I had taken photos to show how poor the fit and how thin the material was. Get the swimsuits wet and everyone would see everything. It would be like being naked. At 68 that is not a pretty picture. gtolla@***.com
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1 comment
#1517896

Dear CustomerThank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@***.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

ID
#1300908 Review #1300908 is a subjective opinion of poster.
Location
Denver, Colorado
Service
Fashionmia Customer Care
Cons
  • Quality and fit of the swimsuits and the costumer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$108
Preferred solution
Full refund

Dissatisfied buyer

Hi thanks for contacting me i have been writing to Fashionmia very often with regards to my refund fro the dress i purchase, the last i heard of them, i was told fa'm very happy and grateful to receive your e-mail. We will refund you to your E-wallet, which is in your...
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1 comment
#1517894

Dear CustomerThank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@***.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

ID
#1300664 Review #1300664 is a subjective opinion of poster.
Product
Fashionmia Dress
Pros
  • No good at all
  • No like
  • Clothes look
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Still no resolution B236****

Tomorrow will be one month since I placed an order. Still nothing. The only time I can get a response is when I leave a review. Fashionmia SHIP MY ORDER ALREADY! Thieves! They say one of my items was out of stock and is now back in stock. WELL?!? There is no customer service department. Each time I inquire about my order, I receive an email telling me to purchase order insurance. SCAM! Buyer beware if you have money to literally throw away then by all means order from this company.
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1 comment
#1517892

Dear CustomerThank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@***.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

ID
#1300632 Review #1300632 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Poor customer service

I 've been scammed from Fashionmia.

I has order a dress and a shaw from fashionmia on june 2nd 2018..Fashiimia also recieved $34.51 from me my account.ID number B235**** i have checked my odrder tracking it tells me that my order item has been dispacted and its been a whole that my order still has not been shipped ti me yet.i even requested for refund fashionmia sent me an email saying that they would be contacting me in the next 36 hours and for over a whole month i never did heard anything yet. Please help i needs to get my refund.Asap ! I do believe i have been scammed out of my money. Please help.
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2 comments
#2057670

I was trying to cancel 2 items from a recent order. I had to jump through all these hoops and when it was all said and done my bank account was missing $2200.00

#1517310

Hi,I have checked your order and sent an email to you, could you please check your inbox later? If you have any other problem, please contact at comment@***.com.Thank you for your kind support and cooperation.FashionMia

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ID
#1298806 Review #1298806 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Reason of review
Order processing issue

No communication with no one since last week,trysponce

No communciation with anyone regards to my otder.
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1 comment
#1517887

Dear CustomerThank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@***.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

ID
#1297158 Review #1297158 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

LIARS AND THIEVES

Update by user Jul 13, 2018

I received this email from FashionMia. Dear Customer,Thank you for your order, we noticed you left an comment over Pissedconsumer upon order B230****.We are sincerely sorry for the inconvenience.

I have checked with our financial department, your refund USD49.61 has been issued.Would you please check it later? I checked later- nothing I checked still later- nothing Aaaand later again- nothing How much later are we talking here? Another 2 months maybe?

Screw you FashionThieves. Order # B230****

Original review posted by user Jul 05, 2018
-Order placed: 4/28/18 -Order canceled because false delivery time was quoted: 5/9/18 -Was told on 5/9/18: "We will refund you USD 49.61 to your Wallet in your account first, please check your account within 24-48 hours." -"Refund" shows up in "My Wallet": not 24-48 hours as falsely quoted, but five days later on 5/14/18 -Was told by Angela on 5/15/18: "Our financial department has many refund business to process and need to refund all customer within 2 weeks of their refund request." -Was told by Kitty on 6/1/18: "We got notice that they will deal with all of the refund on 6/25/18. -6/25/18 no refund, 6/26/18 no refund, 6/27 no refund, 7/5 NO REFUND!!!!!!!!!!!!!!!!! -On 7/4/18 I received 3 separate emails from Mandy. Times: 3:29 AM, 4:04 AM, and 4:05 AM. All with the subject line "Complete Order Insurance". The body of the email asks that I click on a link and pay for order insurance so I can get my refund..... YOU MUST BE JOKING!
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4 comments
#1518526

I received this email from FashionMia.Dear Customer,Thank you for your order, we noticed you left an comment over Pissedconsumer upon order B230****.We are sincerely sorry for the inconvenience.I have checked with our financial department, your refund USD49.61 has been issued.Would you please check it later?I checked later- nothingI checked still later- nothingAaaand later again- nothingHow much later are we talking here? Another 2 months maybe? Screw you FashionThieves.Order # B230****

#1513505

"Dear CustomerThank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@***.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia"

#1513548
@PissedConsumer1513505

B230****

#1513551
@PissedConsumer1513505

B230****And if you actually read my comment you would already know THE PROBLEM WITH MY ORDER!!

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ID
#1296422 Review #1296422 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Cons
  • I did not like that they stole my money
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Full refund
New Reviewer

Do not order from Fashionmia

Everything stated on Fashionmia is a lie!!! First off, if you decide to order anyway, MAKE SURE YOUR SIZE IS ACCORDING TO THEIR CHART!!!! These cloths come from China and their clothes charts are completely different from the US size charts. If you make a mistake and need to return, forget it. You will NOT get your money back or a credit. It will take six weeks to get your order and that's a maybe. I regret ordering from them so very much and wish I had read these reviews first. There clothes look so pretty and cheap. Believe me CHEAPLY made, every piece has to be "hand washed" because they will fall to pieces in a washing machine. I followed their instructions on a return. I returned two dresses the second day after they arrived. I lost my money, contacting them by phone is useless and they do not answer email. After numerous attempts I gave up and saw the big picture. What a shame, this company does not care about customers.
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2 comments
#1515446

This is eerily similar to my experience with HelloCloth. Almost identical.

#1513504

Dear CustomerThank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@***.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

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ID
#1295955 Review #1295955 is a subjective opinion of poster.
Location
Denver, Colorado
Product
Fashionmia Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Full refund
New Reviewer

Greatest selection & wonderful service

I always find the most unique & cites clothes here. They have Fantastic selection of clothes and styles for men and women. I adore this shop! Classics to vintage it has the greatest selection & wonderful service. All my favourite clothes are from this store! Great prices too. Great store with amazing customer service. There's a lot to take in with all the dresses and styles, but it's a fun place to shop. There is also something for almost every taste and budget. Everyone knows that their selection and hands-on customer service is top-notch. Fashoinmia was already one of my favorites, but that truly solidified my love for that shop.
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ID
#1295438 Review #1295438 is a subjective opinion of poster.
New Reviewer

No response about refund

On may 17 2018 I ordered a dress They took the money out immediately I cancelled the order beginning of June I have contacted them many times I told them I wanted my refund and still nothing BBB here I come It’s time to play hardball
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2 comments
#1531439

Let call Beru of bessness and get over refund

Fashionmia Response #1512233

Dear CustomerThank you for your order and sharing.We are sorry to let you wait for such a long time.Would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

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With Company Response
ID
#1294418 Review #1294418 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Best dresses ever

Fashionmia - Best dresses ever
Fashionmia - Best dresses ever
FashionMia is one of the sites I use very often when it comes to dresses, but I also use it for accessories. From here I have the most beautiful pearl statement necklace. I am very excited about this site beacause I have very beautiful clothes from here. I think I have...
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ID
#1294106 Review #1294106 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Good quality